Delan Engineering Ltd Reviews 331

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, often highlighting their excellent quality and user-friendly experience. Many praise the seamless functionality and precision of the devices, particularly for flight and racing simulators, noting that they work flawlessly right out of the box. The customer service and staff are consistently described as outstanding, with prompt, helpful, and friendly responses that go above and beyond to resolve any issues. However, some people mentioned minor issues with certain accessories, such as the camera mount not being stable or the adhesive for the velcro not holding up. A few customers also noted that the camera cable length could be improved, and some experienced challenges with the range of the device or the quality of 3D printed parts, requiring extra effort to get optimal performance.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied, praising its ease... See more

Quality

Customers had positive experiences with quality, often praising the products for being well-made,... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product's ease of use and seamless... See more

Customer service

Reviewers consistently mention positive feedback about customer service. Customers frequently praise the... See more

Staff

Consumers find staff to be positive. Many reviewers praise the customer service for being helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not a seconds hesitation in recommending this company and it's products. Got the Delanclip fusion pro setup and my only gripe was the cable length for the camera. Everything works and easy to understa... See more

Rated 5 out of 5 stars

Used another well-known tracking system for yeats with FSX later FSX Steam. Couldn't find the camera after a recent move so thought I would just buy another. High price made look for an alternative. D... See more

Company replied

Rated 5 out of 5 stars

Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have lo... See more

Rated 5 out of 5 stars

Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience... See more


Company details

  1. Computer Accessories Store

Written by the company

Delan Engineering Ltd is a UK-based company founded in 2013 by passionate PC gamers and real-world aviation enthusiasts. We specialize in making affordable, high-quality head tracking devices for PC gaming. Our main brand, Delanclip, helps gamers control in-game camera views using natural head movement instead of a mouse or joystick. It’s all about immersion and freedom. Our devices work with many games like Microsoft Flight Simulator, DCS, Elite Dangerous, Farming Simulator, Euro and American Truck Simulator, ARMA, racing games and more. We offer both wireless and wired options: Delanclip Fusion Pro is our premium wireless solution, and Delanclip Gamer Pro is the wired version for those who want precision without worrying about charging. We also make our own custom camera, DelanCam1, which supports both point tracking and face tracking with swappable lenses. Everything is plug and play, Windows and Linux compatible, and easy to set up. Our products are made in the UK with care, tested by real gamers, and backed by responsive customer support. If you want a better, more immersive gaming experience with smooth and natural control, Delanclip is the way to go.


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product arrived earlier than expected

Product arrived earlier than expected. The only bad part was the import tax for europeans… 35€… but its not delan clips fault.

March 17, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Thanks a lot for your great review! We're glad to hear your DelanClip arrived earlier than expected—that’s always a nice surprise!

As for the import tax, you're absolutely right—unfortunately, it's something set by the buyer's country and completely out of our hands. Just as a side note: customers in the UK also pay the equivalent of that ~35€ in VAT, but it’s included at checkout. If the UK were still in the EU, this tax would simply be part of the price for everyone in the EU too.

We really appreciate your understanding, and we're here if you ever need anything!

Rated 5 out of 5 stars

so much more stable than the free head tracking software available

Arrived when expected, worked straight out of the box, so much more stable than the free head tracking software available.

March 17, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Awesome to hear it worked perfectly straight out of the box—that's exactly the experience we're aiming for!

Yes, Opentrack is just an amazing pice of head tracking software and its free!

We're glad you noticed the stability and precision boost with DelanClip.

Have fun tracking, and let us know if you ever need anything. Happy gaming!

Rated 4 out of 5 stars

Very Smooth Tracking

I think the Delan clip and Open Track work very well. The motion feels smoother than Track IR. I wish there was a Linux port of Open Track.

March 6, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Thanks! We're glad you're enjoying the smooth experience with DelanClip and OpenTrack—even smoother than TrackIR!

Good news:
OpenTrack can actually run on Linux through Wine/Proton, and many of our Linux users use it that way with great success.
If you need help setting it up, just let us know—we’d be happy to assist!

Rated 5 out of 5 stars

Sorry for m'y bad english but the…

Sorry for m'y bad english but the product is very fantastic.
My sim expérience ( Asseto corsa, ACC Automobilist and ETS2) is very new impresive.
For this moment i dont have to change for triple screen.
Delivery is very good.
Ben carefull, taxe for french

March 7, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Thank you so much—your English is great, and we truly appreciate your kind words! It’s fantastic to hear that your sim racing experience with Assetto Corsa, ACC, Automobilista, and ETS2 has become so impressive that you don't even need triple screens. Awesome!

Thanks also for mentioning taxes: Import taxes are indeed completely normal and apply to all international purchases. They're set by your country’s customs authorities and are something all buyers outside the UK need to consider.

Happy racing, and feel free to reach out if you need anything!

Rated 5 out of 5 stars

The Delanclip headset makes in cockpit…

The Delanclip headset makes in cockpit experience better without having to use the mouse to look around.

March 6, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Great to hear that DelanClip has leveled up your cockpit experience—no more awkward mouse-looking! Now you're flying hands-free, exactly how it should be. Enjoy every second of your flights, and let us know if there's ever anything we can help with. Cheers!

Rated 5 out of 5 stars

Great replacment/upgrade to track clip pro

Had an issue with the first unit that was shipped. Problem was rectified pretty quickly with friendly customer service.

I've been using it for many months now. The product is sturdy and battery life is very good. Works well with trackir software.

October 15, 2024
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That's awesome to hear—thanks for sticking with us! We're glad the replacement got you back up and tracking quickly. It's great to know you're enjoying the sturdy build and strong battery life with TrackIR software. Keep flying, driving, or gaming smoothly, and remember we're always here if you need anything!

Rated 5 out of 5 stars

Fast shipping, great product

Shipping was fast. Product works better than i expected. I think i will buy wireless version next time, now that i know it works great.

February 16, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Fantastic!

Glad the product exceeded your expectations and arrived quickly. Sounds like you're all set to go wireless—great choice for even more freedom!

Let us know if you have any questions when you're ready to upgrade. Enjoy every moment of your gaming!

Rated 5 out of 5 stars

Order was quick to process and ship

Order was quick to process and ship. Products received within a few days despite the distance between US and UK. Products are solid, well built and work great.

February 10, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That's what we love to hear—speedy delivery from across the pond and solid performance!
Thanks for sharing your experience. We're thrilled everything reached you quickly and met your expectations. If there's anything you need down the road, just give us a shout. Happy gaming stateside!

Rated 5 out of 5 stars

Easy to use

Easy to use, very accurate ; however, it does give minor glitch when looking fully left or right. Most likely adjusting on my end. I happy with this product!

February 14, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Love hearing it's working well for you! That slight glitch at the extremes usually just needs a quick tweak in OpenTrack – maybe a curve adjustment or filter tuning. Glad you're enjoying it overall – happy flying!

Rated 4 out of 5 stars

Great product with great contact but…

Great product with great contact but the price still in my opinion a bit high for 3 led on a metal clip. But if we buy it, it is because it still cheaper than the other and already assembled.
To conclude, it is great 👍, good job

February 14, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Thanks for your review, Baptiste! We’re really happy to hear you’re enjoying the product and that you see its value compared to other options.

We totally understand that at first glance, it might seem like just three LEDs on a metal clip, but there’s so much more behind it. The price includes not just the hardware, but also full customer support, a 2-year warranty, and the effort that goes into designing, testing, and ensuring the best possible experience for users.

Our goal is to provide a ready-to-use, high-quality, and long-lasting product—not just components in a box. Many underestimate the work that goes into making sure everything functions perfectly, from choosing the right materials to offering long-term support.

If you feel that your experience reflects more than four stars, we’d love for you to reconsider your rating. Either way, we’re grateful for your feedback and glad to have you as a customer!

Rated 5 out of 5 stars

Great customer service!

Decided that the game I was buying this Delanclip head tracker to play wasn't for me so promptly returned the item the person handling my return request was quick to reply and I was very pleased with the whole experience, thank you delanclip.

March 11, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Appreciate you giving us a try! Even if the game didn’t click, glad the return process was smooth and the support team left a good impression. Always welcome back if you dive into simming again!

Rated 5 out of 5 stars

Decided to upgrade from an older TiR…

Decided to upgrade from an older TiR unit. The Delanclip camera and cordless clip work perfectly, with a simple well documented process to get up and running.

February 11, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That’s a slick upgrade! Going cordless with the Fusion setup is a total game-changer – less hassle, more immersion. Glad the setup guide got you flying fast. Enjoy the smooth tracking!

Rated 5 out of 5 stars

Setup and enjoy with confidence

Fantastic product with the proper tuning for each axis/setting. There are good examples you can replicate to get you started. Once operational the product performs well and really adds to my overall DCS experience. Additionally, they offer outstanding customer service. They answered each and every question I had and stand behind the product and quality 100%. Could not ask for more!

February 4, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That’s what we’re aiming for – smooth setup, top-tier performance, and support that actually helps 🚀 Awesome that it’s boosting your DCS experience the way it should. Enjoy the ride!

Rated 5 out of 5 stars

Works awesome!!!!

Works awesome!!!!

February 11, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Short and sweet – just like a good head tracking setup should be 😎 Thanks for the shout!

Rated 5 out of 5 stars

Solid piece of kit

Solid piece of kit, well put together. Delivery was prompt and well packaged. 10/10 would buy again, but likely won't have to.

February 4, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That’s the kind of feedback we love – built to last and gets the job done 💪 Glad it made a strong first impression. Hope it serves you for many sim sessions to come!

Rated 5 out of 5 stars

Lovely piece of equipment

Lovely piece of equipment, extremely easy setup, profiles ready to use. No complaints at all.

March 6, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That’s how we like it – plug in, load a profile, and you’re good to go. Enjoy the smooth ride!

Rated 5 out of 5 stars

Amazing product

Amazing product. The competitor should take note. I bought the delanclip pro, the battery life is amazing, and the tracking with the custom IR cam with the package is perfect !

February 8, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Now that’s the upgrade we like to hear about! Strong battery, clean tracking, and no nonsense setup – exactly how it should be. Thanks for flying Delanclip!

Rated 5 out of 5 stars

Thank you Tom for your amazing job

Thank you Tom for your amazing job
I had issue with my delanclip, he sent me a new delanclip.

March 6, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Big shoutout to you for the kind words – and to Tom for always having your back. Glad you're sorted and back in the game!

Rated 5 out of 5 stars

Reliable head tracking with a value price

The product is great. It uses 3d printed parts with a carbon fibre build plate texture which I love. Performance is great and the guides on the website are very easy to follow. The LEDs used are the correct type which are picked up as one dot for reference rather than reflecting within the diode to show up more than one. The only downside personally was that I had to pay import duty when I received it in India. Although that is no fault of the supplier and it was mentioned on the website that it is payable by the customer. Tried it for DCS so far, will try for Assetto Corsa and Truck simulators later one.

February 4, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

We’re thrilled to hear you’re enjoying the product and appreciating the design details! The carbon fiber build plate texture is definitely a nice touch, and we're glad the guides made setup easy for you.

Regarding the import tax, we totally understand that it’s never fun to pay extra fees, but we appreciate your acknowledgment that it was clearly stated beforehand. Hope you get just as much enjoyment out of it in Assetto Corsa and truck sims as you have in DCS!
have a look at our page with other recommended games: https://delanclip.com/head-tracking-games/

Happy tracking!

Rated 5 out of 5 stars

Good product/good support

Good product, works great. And also fast responses from the support team.

February 26, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Glad to hear everything’s working great and that our support was quick to jump in. Appreciate you being with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look