Delan Engineering Ltd Reviews 332

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, often highlighting their excellent quality and user-friendly experience. Many praise the seamless functionality and precision of the devices, particularly for flight and racing simulators, noting that they work flawlessly right out of the box. The customer service and staff are consistently described as outstanding, with prompt, helpful, and friendly responses that go above and beyond to resolve any issues. However, some people mentioned minor issues with certain accessories, such as the camera mount not being stable or the adhesive for the velcro not holding up. A few customers also noted that the camera cable length could be improved, and some experienced challenges with the range of the device or the quality of 3D printed parts, requiring extra effort to get optimal performance.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied, praising its ease... See more

Quality

Customers had positive experiences with quality, often praising the products for being well-made,... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product's ease of use and seamless... See more

Customer service

Reviewers consistently mention positive feedback about customer service. Customers frequently praise the... See more

Staff

Consumers find staff to be positive. Many reviewers praise the customer service for being helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not a seconds hesitation in recommending this company and it's products. Got the Delanclip fusion pro setup and my only gripe was the cable length for the camera. Everything works and easy to understa... See more

Rated 5 out of 5 stars

Used another well-known tracking system for yeats with FSX later FSX Steam. Couldn't find the camera after a recent move so thought I would just buy another. High price made look for an alternative. D... See more

Company replied

Rated 5 out of 5 stars

Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have lo... See more

Rated 5 out of 5 stars

Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience... See more


Company details

  1. Computer Accessories Store

Written by the company

Delan Engineering Ltd is a UK-based company founded in 2013 by passionate PC gamers and real-world aviation enthusiasts. We specialize in making affordable, high-quality head tracking devices for PC gaming. Our main brand, Delanclip, helps gamers control in-game camera views using natural head movement instead of a mouse or joystick. It’s all about immersion and freedom. Our devices work with many games like Microsoft Flight Simulator, DCS, Elite Dangerous, Farming Simulator, Euro and American Truck Simulator, ARMA, racing games and more. We offer both wireless and wired options: Delanclip Fusion Pro is our premium wireless solution, and Delanclip Gamer Pro is the wired version for those who want precision without worrying about charging. We also make our own custom camera, DelanCam1, which supports both point tracking and face tracking with swappable lenses. Everything is plug and play, Windows and Linux compatible, and easy to set up. Our products are made in the UK with care, tested by real gamers, and backed by responsive customer support. If you want a better, more immersive gaming experience with smooth and natural control, Delanclip is the way to go.


Contact info

4.8

Excellent

TrustScore 5 out of 5

332 reviews

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Rated 5 out of 5 stars

Works Great

October 12, 2024
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Nothing beats that moment when gear just works flawlessly. I’m really glad the Delanclip is hitting the mark for you and making your sim sessions smoother. Thanks for choosing us and enjoy every head turn in the cockpit!

Rated 5 out of 5 stars

Works great.

October 10, 2024
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That’s what we like to hear! Simple, effective, and doing its job – enjoy the smooth tracking!

Rated 5 out of 5 stars

Works great

Easy to install

October 15, 2024
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Awesome to hear the Delanclip was literally easy to install—just clip it on and jump into your sim. We’ve designed it to be hassle-free so you can get straight to the action. If you ever want custom profiles or need a hand fine-tuning settings, just let me know. Enjoy seamless tracking!

Rated 5 out of 5 stars

Excellent quality level and works perfectly in DCS 🛩️


There was nothing I didn't like about the Delanclip. The tracking works great and I love being able to intuitively look around without touching any buttons. Couldn't be happier.

October 11, 2024
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Thrilled to hear the Fusion brings that natural head-on-a-swivel feel to DCS. Nothing beats glancing over your six without hunting for a key. Thanks for putting your trust in my kit—I'll keep pushing the quality bar so you can stay focused on the skies. Fly safe and have fun!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, sturdy product and works well for what I wanted

October 9, 2024
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Great to hear the delivery was quick and the gear is doing exactly what you needed. Thanks for giving Delanclip a try—wishing you loads of smooth sim sessions ahead!

Rated 5 out of 5 stars

Incredible customer service…

Incredible customer service and the tracker works just as it should across both flying and racing simulators, super impressed with the battery duration of the head tracker, the only slight niggle i had was the adisive pads didnt hold great so i had to replace those with some bigger pads but otherwise a great purchase, I already have and will continue to recommend Delanclip to everyone.

September 17, 2024
Rated 5 out of 5 stars

This company is thrustworthy!

This product is great and works flawlessly... But moreover, this company is thrustworthy!

I had a really stupid misshap with my Delanclip (more of my handling the product I must say). I explained my situation where the misshap could occur in an email to Delan Engineering... Within a couple days of writing to them, Tomasz not only responded, found a simple solution for my situation (which he was not obliged to do)... But for a genuine client the solution was fair!
So rare these days!

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Delanclip Fusion Pro -- the solution I was looking for!

When I look for a technology solution I seek a provider who cares as much about their customer's satisfaction as they do about their technological solution. I am extremely pleased with Delan Engineering's Delanclip Fusion Pro and its leadership. Extremely pleased!

The product has been designed with great care and attention to fit, form, and function such that the components are absolutely ideal and, if I may say so, perfectly suited for the intended purpose. The Delanclip Fusion Pro is very well designed, meticulously engineered, and crafted from source items and materials that exude intensive forethought and consideration. The Delanclip itself is handcrafted to exacting standards, its enclosure fitment is seamless and tight, the charging cable uses a magnetic LED-illuminated quick-connect connector with a braided cable, and the head strap feels and works like no other I have tried.

Delan Engineeering supports its Delanclip and Delanclip Fusion Pro with pre-developed OpenTrack Profiles which work perfectly and required no adjustment.

And Tomasz (CEO) could not be more attentive and responsive in responding to a couple questions that I sent to him by email. I do believe, when it comes to his customers, that his workday is nearly 24 hours long. Amazing customer service and support. And he processed my order immediately upon receipt and I received it three days later via UPS.

The Delan Engineering website offers extensive text and video education and training which made the journey between ordering and using my Delanclip Fusion Pro really and truly very enjoyable.

Before ordering, getting up, and using my Delanclip Fusion pro I had spent nearly a year of time and effort trying to get OpenTrack to work as a face-tracking and then a head-tracking front-end to my M1 MacBook Pro-based X-Plane 11 and X-Plane 12 flight simulation environment. I gave up each and every time. No joy. The results were jittery, erratic, floated after I stopped moving, and worse.

30 minutes to become oriented with my Delanclip Fusion Pro, charge its battery, turn it on and start Open Track with the Delan Engineering-provided OpenTrack Profile and I was good to go. Literally started flying as if I was there. And I'm a certificated Private Pilot in single-engine GA aircraft. This looks and feels real.

This complete Delanclip Fusion Pro "point tracking" solution works seamlessly, is rock solid to my movement and stops when I do, and produces such smooth movement that I was giggling out loud with joy for days.

Tomasz has collaborated with an equally impressive and talented software developer, Matatata, to create a Mac-compatible version of OpenTrack that I use with my Delanclip Fusion pro. Matatata offers open source "MacOpentrack" together with a utility, "DelanCamUtil", that he developed which sets the optimal settings within the DelanCam camera so that we don't need to be concerned with them.

Delan Engineering's Delancam Fusion Pro together with these two free (donation recommended by me) Matatata solutions are THE solution I always wanted.

And now I have it and fly with it in X-Plane on my Mac every day.

Hugely recommended.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

When I received my order update email I…

When I received my order update email I realised I accidentally ordered just the camera and not the tracker. Got in touch. Was helped pretty quickly by Tom the CEO. Was able to quickly pay the difference and upgrade to what I actually needed. It was sent out quickly and has been a game changer in ETS2 and ATS. Super Happy. 5 Stars.

September 18, 2024
Rated 5 out of 5 stars

Great Product

Great service, very fast shipping and a top notch products, especially considering the price! I will recommend it to my friends for sure.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Delanclip Gamer Pro: a must have!

I recently bought the Delanclip Gamer Pro.
What can I say that hasn't already been said...
The device by itself is very robust, precise and easy to use. Very straight forward.
The camera too is so light and small, perfectly focused and pure plug and play.
But this is not the best...
The best comes when you deal with support and Tomasz!
In any situation (from MY oversight during order to the configuration suggestions) you will receive a full, precise and quick support, making your experience, learning and setup period a very good experience, with absolutely no frustration because lack of info, without having to dig into the web looking for answers!
Conclusion: thank you Delan Engineering (and Tomasz) for your product, kindness and professionalism.
To the readers: if you are looking for a very immersive experience, don't look further: stop and take a Delanclip!

P.S.:
Special thanks to the guys of Opentrak!

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional, accommodating with top-notch customer service!

I recently purchased the DelanClip Fusion Pro and was initially impressed by the product. Although I faced a minor issue with the IR lights, the support team handled the situation exceptionally well. They quickly initiated the warranty process, provided a return label, and even offered a brand-new replacement! Their communication was fast, professional, and very accommodating.

When it comes to the product itself, I must say that the DelanClip is one of the best products for anyone looking for an alternative to VR or other products on the market when it comes to head tracking. The customer service is top-notch, and they truly care about their users. Highly recommend!

Thank you again for all the help I received!

September 13, 2024
Unprompted review

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