Del Brace Plumbing & Heating Reviews 

136
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers often praise the exceptional service quality, noting that technicians are extremely professional, polite, and respectful during every single visit. People appreciate the rapid response times during heating emergencies, ensuring that unexpected problems are resolved quickly to restore warmth and hot water. Some people also felt that scheduling service appointments through the digital booking system is remarkably straightforward, transparent, and hassle-free. Consumers frequently mention receiving helpful maintenance tips, clear explanations of the work performed, and reassuring follow-up communications after their systems are serviced. Reviewers note that work areas are always left tidy and clean without any visible trace left behind after installations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the team is consistently prompt, efficient,... See more

Staff

Users describe positive interactions with staff, highlighting their efficient, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having tested my central heating before the cold weather last night the pressure on my lpg boiler dropped to zero leaving me with no heat or hot water. I called Del Brace this morning and he came out... See more

Company replied

Rated 5 out of 5 stars

I recently asked Del Brace - Plumbing & Heating Engineer for advise on a new LPG Gas Fire if he would install it if I purchased it on-line. Said he would check what price he could get it for, but... See more

Company replied

Rated 5 out of 5 stars

Turned up on time and completed the boiler service without any issues. Very friendly service, clean and considerate also. He also gave tips for future maintenance and set up all the temperature sensor... See more

Company replied

Rated 5 out of 5 stars

Thanks to Dell for helping us out at short notice and also arranging for other suppliers to assist too. Quick to respond and quick attend and sorted everything out professionally without any fuss. He... See more

Company replied


Company details

  1. Gas Engineer
  2. Air Conditioning Contractor
  3. Heating Contractor
  4. Plumber

Written by the company

Del Brace Plumbing & Heating provides a local, professional, and friendly service. We pride ourselves on quality workmanship and reliability. We are Gas Safe registered, MCS certified, and F-Gas registered, and we are fully insured. Based in Pembrokeshire, we serve the surrounding areas with a loyal client base for annual boiler servicing. We regularly install Worcester boilers for their proven reliability, efficiency, long-term guarantees, and excellent support. We are also experienced in the installation of heat pumps and air-conditioning systems. Our services include: Boiler installations, repairs, and servicing Heat pump and air conditioning installation Service plans for gas, oil, and landlords Underfloor heating design and installation We offer 0% finance on new Worcester boilers and up to 12 years parts and labour guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(136)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A true professional. Recommended.

With a very urgent need to replace a broken boiler, Del responded in a very timely fashion, working over the weekend to manage his commitments and not let people down. His workmanship cannot be faulted. He is very tidy and a true professional to ensure customer satisfaction. Highly recommended.

January 16, 2023
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Reply from Del Brace Plumbing & Heating

Thank you

Rated 5 out of 5 stars

Very efficient and pleasant team

Very efficient and pleasant team, who completed all the work in good time and with a minimum of disturbance. Cleaned up brilliantly afterwards.

November 9, 2022
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Reply from Del Brace Plumbing & Heating

Thank you

Rated 5 out of 5 stars

Great work.

Great work.
On time, tidy and within budget.
Highly recommended

September 5, 2022
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Reply from Del Brace Plumbing & Heating

Thank you

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived promptly, work neat, tidy and speedy. Obliged us with extra repair during the visit.
Will definitely use again.

August 15, 2022
Unprompted review
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Reply from Del Brace Plumbing & Heating

Thank you

Rated 5 out of 5 stars

Professional

Professional, clean worker, job well done.

August 12, 2022
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Reply from Del Brace Plumbing & Heating

Thank you

Rated 5 out of 5 stars

Highly recommend Del and his team

Highly recommend Del and his team. We have had to call them out on a couple of occasions for various reasons and they have always been prompt in their response and have been able to fix the issues. They are courteous, friendly and knowledgable, always clearly explaining the job in hand.
On completion of any work, a clean and tidy environment is left.
Have been so impressed that we have joined Del’s service scheme where we benefit from priority call outs and a yearly boiler service.
Again would highly recommend Del and his team to anyone requiring these services, a great job, friendly team, fair pricing and great response time.

July 26, 2022
Unprompted review
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Reply from Del Brace Plumbing & Heating

Thank you very much

Rated 5 out of 5 stars

We have used Del Brace a few times…

We have used Del Brace a few times recently. Ranging from installing an outside tap to fitting a log burner gas fire and fitting a Worcester boiler. All jobs were completed very professionally promptly and tidily. Del gave us lots of information on each appliance. We would highly recommend Del and will definetly use him again.

July 21, 2022
Unprompted review
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Reply from Del Brace Plumbing & Heating

Thank you very much

Rated 5 out of 5 stars

The very best

Fantastic, genuine, polite, charming group of
individuals that come together and makes
the perfect team of very highly skilled and in
my opinion the best plumbing and heating engineers in
Pembrokeshire.
Value for money 10 out of 10
Cleanliness. 10 out of 10
Customer service 10 out of 10
I would highly recommend Del Brace plumbing and heating.

July 9, 2022
Del Brace Plumbing & Heating logo

Reply from Del Brace Plumbing & Heating

Thank you very much Mr Nash. It was and always is a pleasure to work with you

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