Pizzahut Reviews 

Pizza was made to perfection and delivered quickly by a very nice driver thanks Pizza Hut Hoddesdon Saz

20 - 30 minutes late based on their estimated time arrived cold and ice melted. Pizza barely had any meat on it really disapointed not the first time but most likely the last time I use Pizza hut basingstoke

0 Stars.

2 x 14" pizzas ordered from Pizzahut, Lewes Road, Brighton.
No extra toppings, no side orders or dips.
Total £45 41.
ABSOLUTE RIP OFF - Tantamount to theft!

AVOID AT ALL COSTS!
Will give you sob story of costs going up and not willing to compromise on quality.
WELL NARROW YOUR PROFIT MARGINS THEN!

Very poor don’t order they don’t turn up because they don’t have drivers and can’t track where the next drivers going to be coming from (Barnsley Coltonwood)

Love Pizza Hut delivery services. Raju you are the fastest and the most polite delivery driver ever.

New Recipe a Disaster!
My wife and I have dines regularly at Pizza Hut for over 30 years - we always order a Supreme (or a Super Supreme as it used to be called.
Dined in the Hereford restaurant last night to find that they had changed the recipe for the Pan Base of the pizza. Bring Back the original!
The new base is a disaster - we will not be eating it again.
Oh, and by the way - ditch the app - people like to order with a person - we like to receive some service.

I received today a pizza in london and everything was fine, but delivery was a bit long - waited one and a half hours!

My Partner and I ordered pizza and sides on my Birthday. The website experience was so bad that we had to keep starting our order from scratch multiple times. The food was supposed to take circa 30-40 minutes to arrive but took nearly two hours. We were getting very stressed because we thought the order had either been delivered to the wrong address or wasn't arriving at all. The food wasn't great and the sides were pitiful. I complained and requested a part refund which was declined. Instead we were given '10 free slices' which we didn't want. Nevertheless, we decided to use the free slices before they expired. I knew there'd be a catch and there was. You can't just order a free pizza as there's a minimum spend of £10 to get the £2 delivery. So due to prices of individual items we ended up spending circa £15 anyway. We will never be ordering from Pizza Hut ever again.

I purchased a Pizza Hut gift card for £20 and I went to make an order when paying my local Pizza Hut said gift card not valid, I contacted customer services who were not helpful, I would never use Pizza Hut again!

Update: nothing has changed. 8 months later, the website experience is still rubbish. The 50%-Off deal wouldn't take anything off. Had to mess around with other deals, as there was no way I was going spend £70 on 3 crap pizzas, which worked in the end. But when I tried to login, it said it would send an email, which never arrived, so had to checkout as guest. Every time I say the same thing - I'm not going to waste my time on the crap website.

Ordered many times in the past with the 50% off discount. Typically straight in, order and just works. Tonight not the case. My basket disappeared 6 times. Initially I had a total of £36 with the 50% automatic discount, but after it disappeared I kept getting a total of £72. Strangely the website UI seemed to look/behave differently each time! Anyhow, eventually found a code which worked (used to be automatic discount) and the order was placed. However, it made me look at the Papa John menu and will most likely use them next time.

Daniel, very fast, good delivery, hot weather but ice cream in tact

Disappointing, took advantage of the "30% off selected items" offer, ordered a margarita pizza, fries and cookie.
The pizza had hardly any cheese, all I could taste was tomato paste, the fries were a very small portion.
I could of bought a cheese stuffed pizza and a pack of seasoned fries for less than £5 at Iceland, I wish I had now, a waste of £31.00.
Definitely not ordering again, total rip off.

Went to Falkirk branch to have lunch with my wife. Told on arrival that they don't accept cash - not great but I could live with paying using a credit card if needs must. Sat down and was then told I needed to scan a QR code to order and I could only pay though my smartphone. No chance! I don't have payment methods linked to my smartphone as it is one of the most insecure technologies out there. I'm standing with £200 of cash in my wallet and two credit cards but you don't want my money Pizza Hut - time you went bust then, I'll not be back. Not to mention how unreasonable and thoughtless this is for elderly and disabled customers. Your company disgusts me now and I've been a customer for decades. We all need to stand up to these morons and boycott this nonsense!
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Just to add ... we went to Weatherspoon's instead and had a really nice pizza and many beers - even paid in cash. It can be done!

Lovely yum yum pizza is crispy pizza is nice brownies are nice yum

Black hair in pizza cheese. Gross! Avoid Lincoln pizzahut.

I ordered a Hawaii pizza should have been ham and pineapple only. It also had onion and olives on it I scrapped them off but could still takes the olives that I do not like it was awful and inedible waisted money.
Will not be ordering from them again discussing

Such fast delivery came quicker than expected
Delivery driver rahul very friendly and polite
Would definitely recommend and will order again for sure

I ordered vegan pizza for collection from the restaurant. I’m lactose tolerant so I was so excited to eat Pizza Hut. I add it chicken on the Top. Very disappointed presented was messy and sticky chicken on the top of the box I didn’t like the taste or how presented.

Pizza Hut Bullring Birmingham , where do i start , Food all over the floor , over 1 hour to be served with glasses , over priced , over cooked , very rude manager , spoke about pizza had very little toppings especially when it said fully loaded i don't call 5 pieces of Peroni fully loaded , and burnt on the bottom and was cold , you need to avoid this pizza Hut , spoke to customer services they said we spoke to the store and believe them instead of listening to use avoid this pizza hut

Arrived in record time and was piping hot!
Obviously freshly made & cooked.
So between the chef and delivery driver - a job well done! Thanks
Definitely recommended