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See what reviewers are saying

Rated 4 out of 5 stars

Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... See more

Rated 3 out of 5 stars

Seems like a good service although I am yet to order, keeps saying shops are closed i know my local premier is open but it says closed, theres a store i really want to order from but it keeps saying c... See more

Company replied

Rated 5 out of 5 stars

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... See more

Rated 5 out of 5 stars

Dropped before delivery time. I didn’t hear my door but the delivery man waited. So polite a pleasure to deal with. I forgot my PIN number and he was so helpful. Will deffo buy from here again. Much c... See more

Company details

  1. Grocery Delivery Service
  2. Alcohol Store
  3. Asian Grocery Store
  4. Delivery Service
  5. Shipping Company
  6. Tobacco Shop

Written by the company

We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?


Contact info

3.9

Great

TrustScore 4 out of 5

156 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5star “The Local” Bacup

A little hiccup with the delivery,however the female member of staff was very apologetic and accommodating and was satisfied with explanation. Have used this particular store on numerous occasions and never a problem. Nice friendly staff. The home made samosas are a must with a beer!🍺

September 2, 2024
Rated 1 out of 5 stars

Delivery drop


On Monday the 22nd of July at 2108 I ordered a delivery,I kept looking for the delivery out of the window,then at 2128 I got a notification saying my food had been delivered which was impossible as nobody came to my house I checked my doorbell camera and nobody had come I tried getting in touch with live chat but no answer,but a lady called me to say I would be refunded the next day and now I find out they have took my money, I am furious with this shoddy service !

July 22, 2024
Unprompted review
Rated 1 out of 5 stars

Forewarned is forearmed.

Forewarned is forearmed.

Placed an order last Saturday at midday for a store at Fixby. Delivery time kept getting extended until 9pm on the Sunday!!

Tried again today, kept getting extended for an hour before being cancelled.

The shop ignores the phone and ignores messages left on the answering service. Delivery Drop phone just rings & rings.

Made a complaint on live chat and was telephoned by 'The back office'. Was told that the shop would call to explain/apologise. Nothing received and it was the same with the gesture of goodwill.

Live Chat now receives no response.

Informed my bank who said they will recover outstanding monies taken and they will investigate as they think this could be a scam.

Even if it isn't, it's a complete waste of time & effort attempting to order through this company.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Quality service

all items received and a call from store with substitutes. delivered within 25 minutes, can't grumble.

March 15, 2024
Rated 1 out of 5 stars

Less than useless app

Placed first order was ti e was pushed back 3 times when I finally rang shop was to.d order was cancelled as they were not doing orders from this app emailed customer service who called next day was told all sorted now and to re order I did and again order cancelled this time saying item out of stock went into store and items in question were there on the shelf again messaged again got call back apologising and offering a free delivery code for March still waiting for this days after will never be using this app again

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

First time in using the app thought I…

First time in using the app thought I would give it a trial run
App straight forward to use availability from store was good
Placed order with a time frame of 20-30 mins delivery
Delivery arrived 1 hour 49 mins later which was disappointing no call to say was going to be late .
Good job I wasn’t desperate for items .
Understand this a new service our local store offers but quicker to walk there and collect myself .

January 27, 2024
Delivery Drop logo

Reply from Delivery Drop

Hi
In some cases deliveries can be delayed due to availability of drivers in the store area. We endeavour to deliver within the time frame given in most cases. We apologies for the delay on this occasion.

Rated 5 out of 5 stars

Fantastic!!!

Dropped before delivery time. I didn’t hear my door but the delivery man waited. So polite a pleasure to deal with. I forgot my PIN number and he was so helpful. Will deffo buy from here again. Much cheaper and reliable than just eat and Deliveroo

January 22, 2024

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