Delivita Ltd Reviews 436

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the pizza ovens, noting their excellent build and stylish design. Many highlight the ease of use and the delicious results, often comparing the pizzas to those from restaurants. The user experience is frequently described as straightforward, with products arriving ready to use and setting up quickly. However, some people experienced issues with the delivery service, including delayed arrivals, missing accessories, or problems with couriers. A few reviewers also mentioned concerns about the product's origin. Additionally, some customers reported receiving damaged items or experiencing issues with product functionality, such as faulty ignition or gas supply valves.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers praise the pizza ovens for their... See more

Quality

People report positive experiences with quality, praising the build and design of products like the pizza... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the ease of use, setup, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the price point to be spot on, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... See more

Rated 5 out of 5 stars

Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... See more

Rated 5 out of 5 stars

Easy! We originally ordered the green colour bit were informed all most immediately that the green would be delayed as there wasn't any in stock so we swapped for blue which was done for us! It came i... See more

Rated 5 out of 5 stars

I received my bright orange wood burning pizza oven as a birthday present from my wife and daughter, and what a wonderful gift it is! The first day I spent curing it and on the second day all the fa... See more


Company details

  1. Garden
  2. BBQ Area
  3. Cooking Class
  4. Food Machinery Supplier

Written by the company

DeliVita is a British brand specialising in high-quality, handcrafted wood-fired pizza ovens. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, DeliVita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. DeliVita also offers a range of accessories to enhance the cooking experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

436 reviews

5-star
4-star
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1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant bit of kit

The oven was delivered bang on time, easy to set up and very quick to cook up perfect pizzas once stone gets hot enough

April 27, 2026
Rated 5 out of 5 stars

I just had to have one

A friend of mine had a Pizza Night on his Delivita Wood Fired Oven, and i was amazed at how delicious the pizzas were and how easy to use the oven was. I had to have one so ordered a Flow Dual Fuel the following day.

It was delivered within 24 hours, and the courier was extremely polite and helpful.

I am absolutely delighted with it, the looks, quality of build and ease of use. It took about 2 minutes to get it set up. I have had it for a week and used it three times already, and the pizzas are first class. My friends and family are loving them.

Customer Service also excellent, i have had a few questions with Vickie who has been great. Very helpful and friendly.

I cannot recommend this product highly enough.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a cover for the pizza oven

I bought a cover for the pizza oven. It's made out definite material ever. And it blows in the wind due to it. Only having one strap to hold it down two.I ordered a door for the pizza.Oven, and it's all wobbly, and it doesn't fit really bad.

April 8, 2026
Unprompted review
Rated 2 out of 5 stars

I returned my Diavolo

I returned my Diavolo. To use the storage bag you are required to remove the hose and regulator as the bag is too small to allow it to remain in place. This makes use of the bag and, so portability of the oven, a hassle which is strange when a small oven such as this should be really portable. Delvita were helpful with the return process.

March 5, 2026
Rated 5 out of 5 stars

Great oven, good value

Ordered the gas Diavolo with accessories. I was called personally to discuss alternative colour the day I ordered due to stock. So really good service and it arrived the next morning. Great little oven and with the included extra items it is great value if you use the 10% off code too 😀 spot on 🤌

January 29, 2026
Rated 4 out of 5 stars

I received the Pizza Oven promptly and…

I received the Pizza Oven promptly and tested it out today. It's simple to operate and offers excellent value, especially with the additional features. Much appreciated!The only hiccup was with DPD; they didn't attempt delivery before leaving it at the store, where the service was lacking. While not your responsibility, perhaps consider another delivery service next time?

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product!

Pizza Oven was sent quickly and have tried it today. So easy to use and a great price with all the extras. Thanks!

Only issue was DPD who couldn't be bothered to actually try and deliver before taking it to the shop, who were also less than helpful....but that is not your fault. May be worth using different courier though?

February 2, 2026
Rated 5 out of 5 stars

Delivita are fantastic

Delivita are fantastic, they’re customer focused & their attention to detail is amazing.
Quality products matched with quality people.
Thank you

February 2, 2026
Rated 1 out of 5 stars

AVOID

AVOID. I ordered a pizza oven before Christmas. I have had no correspondence from the company since, despite sending two emails asking for updates on my order. The phone lines don’t work and I can’t get hold of anyone. The company keeps sending me emails asking me to review them. But no communication about my order, so here is my honest feedback. £700 for a pizza oven and no delivery or updates provided since. Do not recommend.

January 5, 2026
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

This was an error on our part Rachel and I am sorry, we hadn't consider our pallet delivery companies schedule on the larger ovens and for that I am very sorry. I understand you have the oven now and I hope you are enjoying it.

Rated 1 out of 5 stars

Terrible experience - avoid or be prepared for trouble

Bought a sabattier butter knife of their subsidiary kitchen gourmet knives. First they took money but didn't havevitem in stock, whennitem eventually came back into stock charged me a fortune to send it via DPD, DPD then cicked upbdelivery by ststingbingsd to be there to sign for v it (?it's a round ended butter knife for gods sake) I had to find out for myself by calling DPD that they had a problem delivering knife due to a technical problem. I rang This supplier to be abruptly treated likecsn inconvenience from someone called Lucy, eventually without any customer care being shown at all I asked for a refund only to be fobbed off by this Lucy person saying she needs to do a return to sender request to DPD and she wouldn't do my refund till DPD had returned the item to them. So nonknige no refund and lost a days wages from work and this company couldn't care less. DO NOT BUY ANYTHING FROM HERE, check out all the other negative reviews a cross their various websites they are shocking. Buy from somewhere like Lakeland where the service and customer care are first class. I will never give this bunch of jokers any business again ever!!!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Simplicity

Literally arrives ready to use. Plug in gas and go. Simple to use, great accessories and fabulous results. Nice colour and a sleek look.

November 4, 2025

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