Delivita Ltd Reviews 436

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality and design, often highlighting its ease of use and the superior taste of the pizzas it produces. Many appreciate the value offered, especially when accessories are included, and commend the overall user experience. However, some people were dissatisfied with the delivery service, citing issues like delayed arrivals, missing items, or problems with couriers. A few customers also mentioned receiving damaged products or experiencing issues with product functionality, such as an ignition stopping working.

What people talk about most

Product

Consumers generally express satisfaction with the product, particularly praising the pizza ovens for their... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional build and design of... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the prompt and fast... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the great price of... See more

User experience

Customers had positive experiences with the user experience. Many reviewers were delighted with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... See more

Rated 5 out of 5 stars

Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... See more

Rated 5 out of 5 stars

I received my bright orange wood burning pizza oven as a birthday present from my wife and daughter, and what a wonderful gift it is! The first day I spent curing it and on the second day all the fa... See more

Rated 5 out of 5 stars

Great price pizza oven, very fast delivery in safe secure packaging. Good instruction manual with tips on easy pizza prep and cooking, love how the legs fold up for space saving and the well designed... See more


Company details

  1. Garden
  2. BBQ Area
  3. Cooking Class
  4. Food Machinery Supplier

Written by the company

DeliVita is a British brand specialising in high-quality, handcrafted wood-fired pizza ovens. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, DeliVita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. DeliVita also offers a range of accessories to enhance the cooking experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

436 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great communications

Great communications, solid product but with scope for improvement.

June 4, 2024
Delivita Ltd logo

Reply from Delivita Ltd

Thank you for your review, we really appreciate your comments. We are constantly thriving to improve our products, please send me an email to Joe@delivita.com, as would love to hear your thoughts on how we can improve
Kindest Regards
Joe

Rated 5 out of 5 stars

Bought my DELIVITA as an upgrade to my…

Bought my DELIVITA as an upgrade to my Ooni and I love it. Watched a lot of Marco videos and met him at Cambridge Home and Garden and we purchased our purple oven. We have had great results already and not just Pizza. Ordered some accessories from DELIVITA online and had to contact them about an issue I had caused and the service was first class. Looking forward to many cooks on my DELIVITA

April 17, 2024
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Reply from Delivita Ltd

Hi Paul,


Thank you so much for your wonderful review. As a small business it means a lot to us that you have shared your positive experience with us.

I hope you have many happy years cooking on your DeliVita

Love The DeliVita Team x

Rated 5 out of 5 stars

Brilliant service

Easy ordering, staff helpful in answering questions. Brilliant service.

October 3, 2023
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Reply from Delivita Ltd

Hi Charlie,

Happy New Year.

Thank you so much for your lovely review, as a small business this really means a lot to us.

Best wishes

Team Delivita xx

Rated 5 out of 5 stars

Excellent quality product arrived on…

Excellent quality product arrived on time

December 20, 2023
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Reply from Delivita Ltd

Hi Tim,

Happy New Year.

Thank you so much for your review, as a small business we really appreciate your support.

Many thanks

Team DeliVita xx

Rated 5 out of 5 stars

Customer service was impressive

Customer service was very quick to respond and sorted my issue out immediately. Very happy and looking forward to my pizza.

October 30, 2023
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Reply from Delivita Ltd

Hi Rick,

I am so happy that we have been able to respond and resolve your issue out so quickly.
Please share with us your creations when you get going

Lots of Love
Team DeliVita xx

Rated 5 out of 5 stars

Wood delivery

Huge box of wood delivered quickly and safely for use in our pizza oven. Many thanks!

October 12, 2023
Delivita Ltd logo

Reply from Delivita Ltd

Hi David,

Thank you for your lovely review, I am glad you are happy with the amount of wood received, and I hope it keeps your oven going for a while.

Much love,
Team DeliVita x

Rated 5 out of 5 stars

We love our oven!

We are really happy with our Delivita wood fired oven, and can't wait to add it to our glamping business once the shelter is ready (although we are rather enjoying having it to ourselves at the moment!)
The service has been great, and the YouTube channel with all the instructions and recipes is super helpful and inspirational 😊
We love it!

September 28, 2023
Delivita Ltd logo

Reply from Delivita Ltd

Hi Michelle,

Thank you for your lovely review, I hope it is as much of a success with your customers as it is with you. We would love to see some pictures when you are all set up.

Much love, the DeliVita Team xx

Rated 5 out of 5 stars

Amazing. Cool anything in them.

Just wanted to say a huge thank you for making these amazing pieces of art. We work in hospitality and my favourite way of relaxing is coming home, lighting the delivita, having a beer while getting to temperature, then cooking whatever takes our fancy in it. Last night was simply pizza.

Thank you for doing what you do!!! Keep up the good work.

September 3, 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Kieran,

Thank you so much for your review, I don't think we could of put it any better! We are so happy that love our ovens as much as we do.

All the best Team DeliVita xx

Rated 5 out of 5 stars

Everything was fantastic oven and…

Everything fantastic oven and the dough is delicious

July 7, 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Lynn,


Thank you so much for the lovely review and support you have shown. I am really happy that you are loving our dough.

Lots of love, Team DeliVita xx

Rated 5 out of 5 stars

great quality dough

great quality dough, delivered fast.

June 29, 2023
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Reply from Delivita Ltd

Hi Rob,

Thank you for your lovely review, I am so happy you love our dough and service.

Thank you for your support.

Love Team DeliVita xx

Rated 5 out of 5 stars

Such great value and totally delicious!

We used our first two dough balls today and the pizzas they produced were DELICIOUS! We made three large and two small-ish pizzas from them, which is such great value! I’ve already recommended Delivita to all of our friends to try!

July 2, 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Cleo,

Thank you so much for your lovely review, it means the world to us that you are enjoying your dough balls.
Thank you for supporting us.

Love Team DeliVita xx

Rated 5 out of 5 stars

Good service

Good fun and after a few experiments, we made lovely pizza. Delivita were very efficient - our first oven was damaged on delivery (courier fault and not Delivita) and a new over was delivered very quickly and without fuss

June 15, 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Andrew.
Thank you for your lovely review, it means a lot to us. We are happy you are getting the hang of the oven, there will be no stopping you now.
Love Team DeliVita xx

Rated 5 out of 5 stars

Top class customer service

Great customer service. Personal touch well done delivita

June 20, 2023
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Reply from Delivita Ltd

Hi Craig,
I do apologise that your dough arrived defrosted, we make every effort to make sure there are enough ice packs within the boxes, but we have seen exceptionally high temperatures within the past week. the dough is perfectly fine to be placed directly into the freezer even if it has arrived defrosted.
Again we are very sorry for this, if you would like to contact us at hello@delivita.com we can discuss some options with you.
Best wishes Team DeliVita x

Rated 5 out of 5 stars

Great service and exceptional pizza…

Great service and exceptional pizza dough.

June 9, 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Darren,

Thank you for your lovely review, it means a lot to us to hear this. I hope you have lots of yummy pizza to keep you going

Love Team DeliVita xx

Rated 5 out of 5 stars

Super Pizza Oven!

Super friendly, super response, personalised approach to every customer ... and the pizza oven is great!

May 12, 2023
Delivita Ltd logo

Reply from Delivita Ltd

Hi Jonathan,

Thank you for such a lovely review, it is so nice to hear you have had such a good experience, we hope you enjoy your oven for many years to come.

Love the DeliVita team xx

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