DelLaptopBattery.co.uk Reviews 81

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The battery didn't take too long to arrive, it was properly packaged in anti static plastic. The battery seems last longer than the original one I had in the laptop. The laptop recognised the battery... See more

Company replied

Rated 5 out of 5 stars

After looking around for a replacement battery for my laptop I came across this site that was selling them almost 50% cheaper than anywhere else and they said delivery would be within 2-3 days. I was... See more

Company replied

Rated 5 out of 5 stars

Arrived a little late (but that's Evri for you). Installed without any issues. Battery actually branded "Dell", so looks to be an OEM battery - whether it is or not I am unsure, as it's meant to be... See more

Company replied

Rated 5 out of 5 stars

I already wrote a good review for the service and product I ordered Everything went sensibly speedily and the replacement laptop battery was self installed using the provided tool kit. The latter w... See more

Company replied

Company details

  1. Battery Store

Written by the company

DellLaptopBattery.co.uk specializes in supplying high-quality Laptop Replacement Batteries at the lowest prices, all of our laptop batteries are brand new with high-quality battery cells and come with a one-year warranty and 30-day money-back guarantee. We are committed to achieving 100% customer satisfaction and offer a convenient 24-hour-a-day, 7-days-a-week service to meet your home or office needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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Rated 5 out of 5 stars

Item exactly as described

Item exactly as described, no compatibility issues, and all the tools I needed (two different screwdrivers) were included. Battery of good quality. Delivery was quick.

April 23, 2024
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customers,

Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.

We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.

If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.

Thank you again for your support and recognition.

Sincerely,
delllaptopbattery.co.uk Team

Rated 5 out of 5 stars

Fast

Fast. AND they included two screwdrivers to remove the impossibly small screws. LOVE the Youtube video explaining how to do it too! I really couldn't be happier. I don't often write reviews, but this service was soooo go that I had to.

January 26, 2024
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 4 out of 5 stars

Replacing a Dell XPS laptop battery

Choosing a replacement battery in January from this prestigiously named DELL parts supplier in the UK was easy. Their acknowledgement email was commendably fast but the embedded link to their chosen delivery agent (Hermes) didn't function and after several attempts it stated "April".
- Very disappointing that it would be a long wait. -
However within days it suddenly turned up.
Following the instructions It fitted beautifully and my solid state Dell XPS performance has been happily restored.

January 20, 2024
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 5 out of 5 stars

Arrived quickly, fitted well, charged ok

Arrived quickly. Fitted well and charged ok. I ordered a few in quick succession and the guy looking after shipments emailed to check I hadn't made a mistake in the ordering - which I thought was very good. I have used them a lot for laptops that I send to Liberia (Africa) - and the batteries last even in that heat...

January 9, 2024
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 5 out of 5 stars

The battery works as it's designed to do.

Received the battery for my dell laptop, well packed.
I've followed their installation guide to the letter, it's now on it's third full recharge from 3%, all seems good.
The laptop is only just warm, definitely no over heating, the battery life is very good and hasn't caused the laptop to malfunction in any way.
Very happy thus far.

23.2.24
Over 3 months of constant use now and the battery has been perfect.
I recently upgraded to an ssd, battery life is much longer so I'm extremely happy!

November 4, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 5 out of 5 stars

Swift delivery, & battery works a charm.

Swift delivery, & battery works a charm.

In fact, I think it might be even more efficient than the original supplied by Dell - used it in my tablet on a 3.5 drive to Wales this past weekend. The kids watched films the entire way &, upon arrival, there battery charge was still at approx. 50%! Can't grumble at that, at all.

May 19, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 3 out of 5 stars

Both batteries defective, but customer service is not bad.

Ordered Dell laptop battery, it arrived very quickly but sadly was defective.
The seller very quickly dispatched a new replacement, but incredibly that was also defective and despite trying everything, it would not charge. (These are not genuine batteries and so that's probably the reason).
Luckily I used Paypal (as you should too) so after 9 days badgering the seller every day for a refund, they did eventually refund all my money when I put in a paypal claim, and they do answer emails very quickly, so that's a plus.
I have just wasted 2 weeks though on these, should have just bought a genuine Dell battery from the start I guess. Trust me, its just not worth getting a "compatible battery", far better just to pay twice as much for a "real" one.

May 11, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear Customer,

Thank you for purchasing on our website.

Your satisfaction is of great significance to our business.

It happens sometimes that some unavoidable factors affect the performance of the battery, we sincerely apologize for this.

We handled a refund for you after negotiation.

Our battery comes with a one-year warranty.

If there is any problem, please feel free to contact us.

Best regards
delllaptopbattery Team

Rated 5 out of 5 stars

Quick and exactly described in website…

Quick and exactly described in website . Strongly recommended.

April 12, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 4 out of 5 stars

seems a good company to deal with good…

seems a good company to deal with good info and fairly fast delivery

March 10, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 5 out of 5 stars

Exactly as described

Exactly as described, quick delivery, tools to get the job done provided - overall - Tip Top!

February 10, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 5 out of 5 stars

I am very pleased with the new battery

I am very pleased with the new battery. Quick delivery i released with the outcome, and I would order again.

January 26, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 2 out of 5 stars

Poor service for returning a wrong item

Got a wrong battery and asked for the right one or to return procedure for refund but was asked to wait for two weeks. Do not know how to get a proper service!

January 13, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customers
Sorry, we couldn't find your relevant order information in our order system. You can contact us to provide information. Thank you.
delllaptopbattery Team

Rated 5 out of 5 stars

A great service indeed

A great service indeed, competitive price and a superfast delivery, the battery was fully charged so all good, I would certainly recommended this outfit for laptop battery replacement.

January 5, 2023
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 5 out of 5 stars

I'm happy.

My experience with this company has been very good. Long story short I thought they had sent me the wrong battery so they sent me the one I thought I needed only to find that they had sent me the correct one in the first place (menopause brain) The guy who was dealing with me was excellent, very patient and always very fast responses. So ten out of ten for customer service. Both batteries arrived within a couple of days of ordering. Charge seems to last about three hours which is fine for me. Looking at the other reviews it seems to be a bit hit or miss but my experience was very positive.

September 6, 2022
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
DellLaptopBattery.co.uk Team

Rated 1 out of 5 stars

Avoid

Battery was defective and seller told me i bought the wrong one, when in fact i bought the right one.

Then asked for more money in order for them to post another one out and told me to keep current one for a little while, very fishy.

Had to get refund through PayPal but this took a while and a lot of work!

June 23, 2022
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customers,

We sincerely apologize for the problems you encountered during the purchase process. We are committed to providing quality service and products to every customer, and we are deeply sorry that you received a defective battery. We have conducted a comprehensive review of this transaction and have taken appropriate improvement measures to avoid a similar situation from happening again.

At the same time, we sincerely apologize for requiring you to pay an additional fee and keep the defective product for a period of time. This is behavior we should not engage in and we will ensure this never happens again.

We understand that the refund process through PayPal may cause you inconvenience, and we will work hard to improve our customer service processes to provide a more efficient solution.

Thank you again for your feedback and we will do our best to ensure your satisfaction.

Sincerely,
delllaptopbattery Team

Rated 1 out of 5 stars

Laptop performs well but the battery…

Laptop performs well but the battery life is pathetic. Customer support refuses to return for a refund because it’s been more than 14 days since I bought it (it’s only a month old now!)
Their marketing tactics claim the battery lasts up to 14 hours, what a joke! Reminds me of the VW emissions scandal.

March 22, 2022
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customers,

We are very sorry for the problems you encountered after purchasing our products and sincerely apologize for the inconvenience caused to you. We understand that battery life is critical to your experience, and we are extremely disappointed when a product's actual performance does not live up to our claims.

We are committed to providing quality products and services, but clearly there was an oversight in this transaction. Regarding your request for a refund, we understand and acknowledge your dissatisfaction, but our refund period has expired.

Once again, we sincerely apologize for the inconvenience and look forward to resolving your issue as soon as possible.

Sincerely,
delllaptopbattery Team

Rated 5 out of 5 stars

Good price, seems fine

Had replacement battery for 5 months and no issues so far. It performs the same as the original battery as far as I can tell. Charge time is quick and battery seems to last similar length of time to the original. It worked out quite a bit cheaper to alternatives i had seen so I am happy with this.

March 19, 2022
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
delllaptopbattery Team

Rated 1 out of 5 stars

fully charged battery has only ever…

fully charged battery has only ever lasted an hour or over even when i first bought my laptop and now and i barely use it. load of crap

January 19, 2022
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customers,

We are very sorry for the problems you encountered with the batteries we supplied. We understand your frustration and dissatisfaction and hope we can resolve this issue.

Battery life is determined by several factors, including device usage, power management settings, and battery quality and performance. While our batteries should provide a continuous supply of power under normal circumstances, unexpected conditions may arise that reduce battery life.

To resolve your issue, we recommend you try the following steps:

Make sure your device's power management settings are configured correctly. You can check your power plan to make sure your battery is set to optimal performance or balanced mode.
Perform a full charge and discharge cycle to calibrate the battery's status indicator.
Check your device to see if there are any background programs or apps running that may be draining battery power. Turning off unnecessary programs can extend battery life.
If you are still having issues after trying the above steps, we recommend that you contact our customer support team with more details and, if possible, your device model and other relevant information. We will be happy to provide you with further support and solutions.

We again apologize for the inconvenience and thank you for your patience and cooperation.

Sincerely,
delllaptopbattery Team

Rated 4 out of 5 stars

So Far So Good

I ordered a 97wh battery for a Precision M6800 on 17/12, and the battery was indeed delivered by lunchtime on 22/12, or 2-1/2 business days later. In the meantime, I read all the Trustpilot reviews and had ample time to identify with some of the complaints and regret my (cheap) purchase. I do not yet know whether the battery is of the advertised quality, but, in fairness, it has arrived on time and on budget.

December 22, 2021
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
delllaptopbattery Team

Rated 3 out of 5 stars

i hope better then lenovo and asus.

May 31, 2021
Unprompted review
DelLaptopBattery.co.uk logo

Reply from DelLaptopBattery.co.uk

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
delllaptopbattery Team

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