Delta Casino  Reviews 148

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

horrible site they don't take Mastercard. they make you deposit other way before withdrawing. stay away find another site service is sad. they also control you play. site is ran but moron and lairs. 5... See more

Company replied

Rated 5 out of 5 stars

Denisa was incredibly helpful and professional during our chat. She quickly understood my issue, explained everything clearly, and made sure I felt confident with the resolution. Her patience and frie... See more

Company replied

Rated 2 out of 5 stars

Slot games look to have lower RTP than standard online. Had one small withdrawal - it took them 4 emails and 8 days to process it. Beware the extra requirements at first withdrawal that are not requi... See more

Company replied

Rated 5 out of 5 stars

We had such a fun girls night out at Delta Bingo Downsview on Friday July 4 at 7pm. It was our first time and we were definitely a little flustered and unsure of where to begin. Thankfully, Laszo... See more

Company replied


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3.3

Average

TrustScore 3.5 out of 5

148 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

After betting over 1K I haven't won…

After betting over 1K I haven't won once. I dont reccomend this casino site. Terrible.

May 2, 2025
Unprompted review
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Reply from Delta Casino

Hello, Cindie!

It’s great to meet you and thank you for sharing your feedback with us!

We’re sorry to hear that your experience with our site hasn’t been as enjoyable as we aim to be. 

We also understand how frustrating it can be to have a streak of bad luck with the games. Please know that the outcomes of all our games are completely random and are regularly reviewed by an independent authority to ensure fairness and randomness.

We’d love to help make your experience more enjoyable. If you’d like, we can review your gameplay and offer some tips on how to get the most out of your funds and extend your playtime without requiring additional deposits. 

We’ve reached out to you privately for your account details so we can assist you further.

Best regards, 
The Delta Bingo Team.

Rated 1 out of 5 stars

Well I am back to report

Well I am back to report! Well good news is after a yr of playing on this site I was able to win 126 dollars lol! The bad news is I got ripped off! Some how 15 dollars of that turned into slot bonus after winning! And I have tried a few times to resolve the issue and get it back so I can put it back into the game! Lol, but I'll never deposit another 10 dollars ever on that site! I am done there's other sites that r 10x better! That also do same day deposits! So they have this policy if u withdraw your winnings u lose any bonuses slot bonus bingo bonus whatever it maybe! But the funny thing is, I never had any slot bonuses prior to winning! It magically appeared after I won 126 dollars! I literally was on my last spin with only 3 cents left in my account! And I ended up winning free spins which was like 40 free spins! Nd I won exactly 126 dollars which I was going to use 26 dollars of that anyways to play with and then I was going to withdraw my 100! I'll never play on this site ever again! Each person I spoke to first one explained how bonuses work, which I already know! And the second told me she retrieved my money and let me explain what happened! Same thing, the 3 cents I had left apparently was bonus slot money, and then when I won it magically turned into 15 dollars! Idk make it make sense! I advise anyone not to go to this casino it's honestly the biggest rip off and a scam! All they do is rip u off when u actually win! Please don't go on this site! I'll never come back! I will never ever drop money into this site again!

April 25, 2025
Unprompted review
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Reply from Delta Casino

Hello,

Thank you for taking the time to share your feedback. We sincerely apologize for any frustration our bonus policy may have caused you. Our goal is to provide a fair and enjoyable experience for all our players, and we regret to hear it was not up to the expectations.
We understand how important bonuses are to our players, and we are continuously reviewing our policies to ensure they are clear and beneficial. If you have specific concerns or suggestions, we would love to hear from you directly.

We have requested more information via the Trustpilot form to locate your account and provide a satisfactory resolution.

Warm regards,
Delta Bingo Online Team

Rated 5 out of 5 stars

Great customer service

I enjoy the site, lots of fun games. I had some questions and Maxi M provided excellent customer service and got everything taken care of for me.

April 28, 2025
Unprompted review
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Reply from Delta Casino

Hi Kim,

Thank you for taking the time to share your thoughts on your recent experience with our support team.
We're happy to hear that you've received the support you needed and that you enjoy our diverse selection of games.

We hope you'll keep enjoying our games and that many more exciting and rewarding experiences await you in the future.

Thank you again for choosing to play with us!

Warm regards!
Delta Bingo Online

Rated 1 out of 5 stars

Unprofessional aggressive manager

I'm reaching out to you with concerns in regards to one of your employees Cheryl this is the second time I've had a problem with this employee both times is when I was on a winning streak at one of your slot machines which I find is quite intriguing that in the middle of a winning streak I was kicked out and asked to leave the premises this night she accused me of using a bad word she was very aggressive she was egging me on trying to get under my skin she was rubbing her body up against me she then exerted her position by getting the security guard unequivocally to come over to kick me out he would not communicate with me he just stared me down made me feel very uncomfortable almost saved for my surroundings as I took a small video clip to ensure that I could capture the moment of how incredibly ridiculous your employee is who I believe is supposed to be the manager she had then instructed me that no cameras were allowed on the premises and she asked the security guard to grab take my phone I told him he doesn't have legal rights to look in my phone he said I want to look through your photos to see the video I said call the police this is how ridiculous of a situation I was put through I have many witnesses there that could not believe the lack of professionalism and aggressiveness of your employee Cheryl.

My name is Christopher j Bellisario my phone number is 647-834-8307 I believe this is an important matter and I would hope somebody will reach out to me tomorrow so I can once again be retained as a customer and also feel comfortable going to this location. And once again your employee Cheryl made it impossible for me to get her credentials so I could reach out to her Superior to rectify the problem and I will tell you this employee is a problem employee.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible site

Terrible site, they advertise interac withdrawal on their site but it does not work waited for 3 days and nothing then they email asking about a bank statement and bank details, closed my account winnings were just 200 so its not a big deal but i would be vary of playing on this casino and i will be complaining to igaming ontario.
If you do not support interac payouts do not mislead customers, i would not advise using this gaming site.
I have never had any payout issues with OLG/betty/bally

Thanks

April 15, 2025
Unprompted review
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Reply from Delta Casino

Hi SA,

Thank you for taking the time to share your thoughts with us. We’re sorry to hear that you had anything less than a great experience. We're committed to reviewing your situation and working toward a swift resolution. To assist you further, we've reached out to you privately via the 'Request Information' tool on this page to gather a few more details. Thank you for your understanding and cooperation.

Warm Regards!
Delta Bingo Online

Rated 5 out of 5 stars

I was helped by Narcisa O

I was helped by Narcisa O. She's very helpful and friendly . I was able to understand easily. Thank you

April 6, 2025
Unprompted review
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Reply from Delta Casino

Hi there, Maribel!

We wanted to take a moment to thank you for your amazing review! It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!

Our team is dedicated to providing our players with top-notch games and an unforgettable gaming experience, and your positive feedback is a reflection of their hard work. We are grateful for your kind words and for choosing to play with us.

We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!

Best regards,
The Delta Bingo Team

Rated 5 out of 5 stars

Wonderful Customer Support

Maxi M with customer support was extremely helpful and quick to reply. After having a very frustrating time on other online casinos, dealing with customer support representatives, that seemingly couldn't care less about resolving issues, it was very nice to deal with someone helpful.

March 31, 2025
Unprompted review
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Reply from Delta Casino

Hi Aaron,

Thank you so much for taking the time to share your review with us! It's nice to hear that you have enjoyed engaging with our customer support representative and that you have found the help you were looking for. 

Thank you again for your review, and for choosing Delta Bingo as your gaming destination.

Warm Regards,
Delta Bingo Online

Rated 5 out of 5 stars

Mada was helpful and quick to respond.

Mada was helpful and quick to respond.

March 29, 2025
Unprompted review
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Reply from Delta Casino

Hello Janet,

Thank you so much for taking the time to share your review with us! We are thrilled to hear that you enjoyed playing our slots and bingo games.

At Delta Bingo Online, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.

Thank you again for choosing to play with us.

Best regards,
Delta Bingo Online

Rated 5 out of 5 stars

I was having an issue with my account…

I was having an issue with my account as I haven't been on the site in quite some time. Adelina solved the issue in a timely and professional manner.

March 29, 2025
Unprompted review
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Reply from Delta Casino

Hi Marcia,

Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.

At Delta Bingo Online, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.

We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing Delta Bingo Online, and we look forward to seeing you again soon!

Best regards,
The Delta Bingo Online Team

Rated 5 out of 5 stars

Im very thankful to Mr maxi

Im very thankful to Mr maxi , who is experienced & polite . And professionally too . Thanks Mr. Maxi

March 20, 2025
Unprompted review
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Reply from Delta Casino

Hi there Jasvir,

Thank you so much for sharing your wonderful review with us! We are absolutely delighted to hear that our support agent was able to assist you effectively with your query and that everything has been clarified to your satisfaction.
 
At Delta Online Bingo, we are dedicated to providing our players with the best possible gaming experience and exceptional support. It truly warms our hearts to know that we have successfully met your expectations during your interaction with us. Your positive feedback greatly inspires our team and reminds us of why we strive to excel in what we do. We genuinely appreciate your kind words and the time you took to share your satisfaction.
 
We truly hope that you will continue to enjoy our wide array of games and that you’ll have many more exciting and rewarding experiences with us in the future. Our team is committed to ensuring that your time with Delta Online Bingo is not only enjoyable but also unforgettable.
 
Thank you once again for choosing to play with us! Your support means the world to us!

Best regards,
Delta Online Bingo Team

Rated 5 out of 5 stars

fast and easy resolution

fast and easy resolution
good security check

March 17, 2025
Unprompted review
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Reply from Delta Casino

Hello Kim,

Thank you for taking the time to share your positive review!

At Delta Bingo Online, we strive to provide a seamless experience and resolve any issues promptly. We are delighted to hear that this was the case for you!

Once again, we appreciate your kind words. If you have any further questions or need clarification, please don't hesitate to reach out. We are always here to assist you.

Warm regards,
Delta Bingo Online Team

Rated 5 out of 5 stars

Excellent Customer Service

Thank-you to Claudia for reaching out to provide an update on a game I had reported an issue on. Once again, excellent customer service going above and beyond.

March 13, 2025
Unprompted review
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Reply from Delta Casino

Hello PS!
 
We’re so happy you took a moment to share your wonderful review of our slots and bingo games! It brings us so much joy to hear from our happy players, and we’re absolutely delighted that you had a fantastic experience with us.
 
Our team is committed to creating top-notch games and providing an unforgettable gaming adventure, so your lovely words truly mean the world to us. Thank you for your support and for choosing to play with us; we’re so grateful to have you in our community!
 
We hope you keep enjoying everything we have in store for you, and we can’t wait to bring you even more fun and excitement in the future. Thanks again for your amazing review!
 
Warm wishes,
The Delta Bingo Team

Rated 3 out of 5 stars

Great way to play bingo at home (update)

Update 01/01/2026:

I played for a bit but I think I'd rather play in person at a bingo hall. Just didn't seem legit enough for me after a few tries.

Great way to play bingo at home. Customer service was top notch and helpful, kudos to Maxi M, for helping me with my issue. Easy to play and decent prizes to be won. Looking forward to playing some more.

January 5, 2025
Unprompted review
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Reply from Delta Casino

Hello

We wanted to take a moment to thank you for your amazing review of our slots and bingo games. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!

Our team is dedicated to providing our players with top-notch games and an unforgettable gaming experience, and your positive feedback is a reflection of their hard work. We are grateful for your kind words and for choosing to play with us.

We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!

Best regards,
The Delta Bingo Team

Rated 5 out of 5 stars

I made a mistake spelling the bonus word for first deposit of 50 free spinsword for…

I made a mistake spelling the word for the deposit bonus of 50 spins .she was very helpful and granted me the spins I will be more cautious going forward.Im new at this not really experienced on my phone thankyou .She was very nice and helpful to me

February 28, 2025
Unprompted review
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Reply from Delta Casino

Hello Peggy,

Thank you for your kind words and thoughtful review.

Our team puts in a lot of effort to ensure our players have a fantastic time with our games, so it’s always rewarding to see the hard work paying off!
We hope you continue to enjoy our games and have many more exciting and rewarding experiences with us in the future.
Thank you once again for choosing to play with us.

Warm regards, 
Delta Bingo Online Team

Rated 5 out of 5 stars

Easy to follow his instructions,polite/patient

Alin D. Was easy to follow his instructions and so vary polite and patient

February 27, 2025
Unprompted review
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Reply from Delta Casino

Hello Lisa,

Thank you for taking to time to share our experience with us and our agent! We are delighted to hear that you had a great time with us!

Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.

Thank you again for your review, and we hope to see you back at Delta Bingo Online soon for even more exciting games and prizes!

Best regards,
Delta Bingo Online Team

Rated 5 out of 5 stars

excellent customer service

excellent customer service
My experiencenced today is excellent

February 19, 2025
Unprompted review
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Reply from Delta Casino

Hi there, Antonieta!

Thank you for the kind words and thoughtful review offered!

Since our team works hard to ensure that our players have a great time while playing our games, we are always happy seeing that the results are showing!

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future. 

Thank you again for choosing to play with us. 

Warm regards, 
Delta Bingo Online Team

Rated 5 out of 5 stars

Above and beyond

Not a bad platform. Cosmin helped me out when I had an issue and went above and beyond to satisfy. Thanks again. Good Luck!

February 3, 2025
Unprompted review
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Reply from Delta Casino

Hello, Chad!

Thank you for the kind words and thoughtful review offered.

Since our team works hard to ensure that our players have a great time while playing our games we are always happy seeing that the results are showing!

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future. 

Thank you again for choosing to play with us. 

Warm regards, 
Delta Bingo Online Team

Rated 5 out of 5 stars

Alin D

Alin D. just helped me with 'bingo voucher' not being on my list when I signed in and then noticed , I did not receive any tickets for winning 2 or 3 times !! She was very kind and trusting in me and resolved my problem, which impressed me cause so often, we, the customers,
are sometimes treated as if we are dishonest !! She's was so nice not only for helping but so very nice in the manner she treated this !!!
Thank-you Thank-you Alin D.❤️😉
She should be given a paid day off for her treating situation as she did !! 🤔🤗😳🫡

February 2, 2025
Unprompted review
Delta Casino  logo

Reply from Delta Casino

Hello Kelly,

Thank you for the kind words and thoughtful review offered of your interaction with our agent Alin D.!

Since our team works hard to ensure that our players have a great time while playing our games, we are always happy seeing that the results are showing!

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future. 

Thank you again for choosing to play with us. 

Warm regards, 
Delta Bingo Online Team

Rated 5 out of 5 stars

Great support

Manda was super helpful apreciate her fast and efficient service

January 25, 2025
Unprompted review
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Reply from Delta Casino

Hello Marie-Claude!

Thank you so much for taking the time to share your review with us! We are absolutely thrilled to hear that our support agent was able to assist you effectively with your query and that everything has been clarified to your satisfaction.

At Delta Bingo Online, we are committed to providing our players with the best possible gaming experience and unparalleled support. It truly warms our hearts to know that we have successfully met your expectations during your interaction with us. Your positive feedback greatly encourages our team and serves as a reminder of why we strive to excel in what we do. We genuinely appreciate your kind words and the time you took to express your satisfaction.

We sincerely hope that you will continue to enjoy our wide array of games and that you’ll have many more exciting and rewarding experiences with us in the future. Our team is dedicated to ensuring that your time with Delta Bingo Online is not only enjoyable but also memorable.

Thank you once again for choosing to play with us! Your support means the world to us!

Best regards,
Delta Bingo Online

Rated 5 out of 5 stars

Chloe C

Chloe C. was so patient and kind to me i was so confused but she handled me perfectly. The girl needs a raise.

January 17, 2025
Unprompted review
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Reply from Delta Casino

Hello Beverly

Thank you so much for taking the time to share your review with us! We are absolutely thrilled to hear that our support agent was able to assist you effectively with your query and that everything has been clarified to your satisfaction.

At Delta Bingo Online, we are committed to providing our players with the best possible gaming experience and unparalleled support. It truly warms our hearts to know that we have successfully met your expectations during your interaction with us. Your positive feedback greatly encourages our team and serves as a reminder of why we strive to excel in what we do. We genuinely appreciate your kind words and the time you took to express your satisfaction.

We sincerely hope that you will continue to enjoy our wide array of games and that you’ll have many more exciting and rewarding experiences with us in the future. Our team is dedicated to ensuring that your time with Delta Bingo Online is not only enjoyable but also memorable.

Thank you once again for choosing to play with us! Your support means the world to us! 

Best regards,
Delta Bingo Online

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