My regular plumber fitted me a number of column radiators which he sourced from Delux Bathrooms. 18 months later & the surface coating on two of them was breaking down. He spent three weeks trying to... See more
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Avoid this company at all costs. They will send you substandard products and then they go absent when u want a refund ot exchange. Bought three bathroom demister mirrors last march 2020..2 arrived wit... See more
I would be happy to give less than 1 star if there is an option, unprofessional and adamant staf, I wouldn't suggest this company, not sure they are genuine, when I wanted to return the items within... See more
Recently (6/4/18 ) sent me a flat radiator that was bent like a banana. Bought on eBay and complained to them. They agreed the fault and deluxe bathrooms supposedly sent a courrier on three occasions... See more
Company details
Information provided by various external sources
Delux Bathrooms is one of the largest bathroom online retailer based in the heart of West Midlands. The quality of our products are elegant, unique and superior as to our competitors. We guarantee unbeatable price and have worked with some of the top designers to make our bathrooms classy and ideal which offer wide array of styles and are exclusive to the market. Our company have a reputable name known worldwide with a top-rated business firm. We have maintained to be the best and proven excellence in the business industry. We proud ourselves for giving exceptional services in compliance with our customers specific needs and demands. We focused on having a good rapport with all. Thus, Delux Bathrooms marks the name.
Contact info
United Kingdom
- info@delux-bathrooms.co.uk
- delux-bathrooms.co.uk
1.5
Bad
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered a pivot shower enclosure
I ordered a pivot shower enclosure, but the instructions are so confusing, and nothing is marked, I contacted the seller to be told follow the instructions, obviously they have never installed one before ,I have had 2 plumbers come in and they won't touch it, a
My advice is to buy locally and make sure they install ,
May 15, 2018
Unprompted review
Ordered a white radiator when it…
Ordered a white radiator when it arrived it was cream. Customer service is a joke. Told i had to pay to send it back even though they sent the wrong colour. Avoid at all costs. Email address is fake and so is the contact number. Total scam
February 14, 2018
Unprompted review
Very good customer service.
I recently ordered a shower tray from DB, TNT delivered the shower tray, when I removed the packaging the shower tray was cracked/fractured. I contacted DB via eBay messaging and had a received a quick reply, a replacement shower is on the way. My contact at DB has been Sharon, she has always responded to my emails quickly and has been very efficient. Very good customer service. Thank you DB.
January 4, 2018
Unprompted review
Shocking
Email address is dud as is customer service number. Impossible to get hold of .
December 7, 2017
Unprompted review
Purchased a Shower Enclosure and tray …
Purchased a Shower Enclosure and tray from Delux Bathrooms of Smethwick. Used TNT who failed to deliver on a Friday prior to Bank Holdisay so had to wait until the Tuesday for it to be delivered.
Then we found that TNT had damaged the Shower whilst delivering it and parts missing from the boxes, Photographs were sent and spoke to their customer service who promised to send out the Missing and Broken Parts but not all delivered as expected on the day stated. . Promised a partial refund, then Delux Bathroom declined when I advised them the part had been delivered a later even thou TNT said it wasn't in their depot.
Unable to contact these via phone as it states Mail box full. You have to use Ebay messenger.
Better off using a local Plumbing centre or DIY Centre cos atleast you can go to the store .
June 8, 2017
Unprompted review
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