Web order passed to branch that closed 5 days earlier - so nothing happened for 7 days. Waited 7 days for promised corrected delivery. Nothing. Given the run around on 3rd and 4th call. Goods arrived... See more
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Absolutely rubbish service Ordered 6 neon tubes on 13/01/2026 and paid. Order confirmation received via email, all good. Delivery in a few days, kitchen cabinets dark since neons are not working and... See more
Just to say thanks to the staff at Denmans. Their advice was first rate, they knew exactly what the modern replacement should be. Fitted the new LED downlight with no problems. I have a backgro... See more
Company replied
Order arrived reasonably quickly considering some items were on back order. One problem: On plastic conduit inspection Junction boxes, not only do you have to buy lids separately, but there are no lid... See more
Company replied
Company details
About Denmans Electrical Wholesalers
Written by the company
Denmans is an electrical supplies wholesaler serving local, small domestic and commercial contractor's for over 70 years. We’re a one-stop-shop for electrical essentials and everyday electrical accessories.
With over 75 years’ experience, Denmans Electrical Wholesalers are proud to offer our trade customers the choice and value that they rely on, backed by a friendly and reliable service at a local level. With 74 branches and an online store, our customers trust our vast knowledge and experience.
Denmans can be counted on to provide trade customers with a range that is second to none, with over 3,000 products available on the same day and a further 9,300 within 24 hours. We even have our own brand range of high quality, competitively priced products. All this creates the Denmans difference – a friendly, knowledgeable electrical wholesaler, who provides the right products at the right price - on time, every time.
Denmans Electrical currently have 74 branches Nationwide:
Accrington - 01254383421
Banbury - 01295259993
Barnstaple - 01271374771
Basildon - 01268418181
Bath - 01225444644
Beccles - 01502715621
Bordesley Green - 01217666788
Bournemouth - 01202547396
Brackley - 01280705070
Bradley Stoke - 01454201320
Braintree - 01376323816
Bristol Central - 01179548130
Burton On Trent - 01283531230
Bury St Edmunds - 01284752481
Cheltenham - 01242226369
Chesterfield - 01246556831
Colchester - 01206904470
Coventry - 02476634700
Cwmbran - 01633483666
Dorchester - 01305265522
Dudley - 01384455244
Erdington - 01213825050
Exeter - 01392447744
Falmouth - 01326373900
Gloucester - 01452529546
Hastings - 01424755833
Hereford - 01432357251
Huddersfield - 01484511340
Ipswich - 01473622100
Kettering - 01536513152
Kidderminster - 01562740707
King's Lynn - 01553768287
Kings Norton - 01214153870
Leamington Spa - 01926831484
Leeds - 01133 314 200
Leicester - 01162622588
Leighton Buzzard - 01525374666
Long Eaton - 01159464838
Loughborough - 01509240875
Macclesfield - 01625612378
Manchester - 01618724994
Mansfield - 01623655990
Melksham - 01225703102
Merseyside - 01512647171
Newton Abbot - 01626367733
Northampton - 01604621711
Norwich - 01603412300
Nottingham - 01159266341
Oxford - 01865725500
Paignton - 01803663380
Penzance - 01736350221
Perry Barr - 01213565266
Plymouth - 01752220871
Poole - 01202692868
Preston - 01772822052
Redland - 01179737639
Saltash - 01752844023
Southampton - 02380773831
Southport - 01704532261
St Austell - 0172666171
Stockport - 01614806111
Stroud - 01453764542
Swindon - 01793836900
Taunton - 01823337451
Telford - 01952290047
Thetford - 01842755927
Tiverton - 01884242023
Torquay - 01803313983
Walsall - 01922646353
Wellingborough - 01933226062
Weston-Super-Mare - 01934412067
Wirral - 01513344372
Wrexham - 01978291186
York - 01904693241
Contact info
Steeple House, Unit 17 City Business Park, Easton Road, BS5 0SP, Bristol, United Kingdom
- 0330 045 0601
- customersupport@denmans.co.uk
- denmans.co.uk
3.9
Great
1K reviews
Hasn’t replied to negative reviews
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Awful service
Website is rubbish. Wouldn’t let me order an item for click and collect. Then it said order item online, delivery time 1 day. Waited three days and then another company phoned me to say they are trying to source the item and could only offer an alternative. I asked them to cancel the order and refund my purchase but yet to hear from Denmans. It’s now been 1 week.
March 4, 2024
Reply from Denmans Electrical Wholesalers
Dear Mr Smith.
Thank you for your feedback.
We are aware that our Denmans Online search engine is not 100% satisfactory, our Denmans Digital Team are always looking at ways to improve our Online Services and thanks to your feedback we know what matters to you and the rest of our customer(s).
In regards to your order I will investigate this and will email you with the outcome.
In the meantime, thank you for your review and we hope this does not deter you from using Denman's in the future.
Kind regards
Denmans Customer Support
Reply from Denmans Electrical Wholesalers
Dear Mr Baker.
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans.
We always strive to look after you and all our customers and improve to reach a high standard of customer care and are always looking to improve to fit in with the demands of our customer’s needs.
We know that our prices are not going to suit all our customers, but we will do our level best to stay competitive.
We look forward to your continued custom.
Kind regards
Denmans Customer Support
Poor delivery and staff shortages, advised not to order online as system is poor.
Ordered online for next day collection, firstly not clear in items in-store or next day, so went in and told additional itema would be in next day, returned and after a wait to be served told not all items were in, they would struggle to find out where the items are as the online ordering system is not good and really should not be used, so had to return for a 3rd time again only one person on the counter so had to wait not ideal when times money, pricing is very expensive compared to other online public reseller's, first impressions not great and will bothe rushing back.
February 26, 2024
Reply from Denmans Electrical Wholesalers
Dear Mr Craze.
Thank you for your feedback.
We are sorry that you have had an unpleasant experience with our Denmans branch.
We are always finding ways to improve on the services that we provide and carrying the kind of products and stock that our customers demand for their business.
Unfortunately, we are not always going to have all the products that you and all our customers want, but we would always do our level best to get in the products that you need, but sometimes this can be beyond our control.
Your feedback will be forwarded over to our Gloucester Branch Manager.
Kind regards
Denmans Customer Support.
Fast efficient service
February 22, 2024
Reply from Denmans Electrical Wholesalers
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans and that you have been looked
after by our Denmans branch staff.
We always strive to look after you and all our customers and improve to reach a high standard of
customer care.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Great service has everything you need…
Great service has everything you need or can easily get it
February 23, 2024
Reply from Denmans Electrical Wholesalers
Thank you for your feedback Glenn
We are very pleased to know that you are very happy with Denmans and that you have been looked
after by our Denmans branch staff.
We always strive to look after you and all our customers and improve to reach a high standard of
customer care.
Denmans is always looking to keep up with the market on the products that we sell, it is important
that we sell what our customers want, we are pleased that this has suited you.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Reply from Denmans Electrical Wholesalers
Dear Mr Richardson.
Thank you for your feedback.
We are pleased to hear you are happy with Denmans and have been treated well.
We are pleased to know your journey with Denmans, from placing an order to having it delivered on time was a success.
As much as we cannot cater suit all customers when it comes to our prices, we will always do are best to come in with a competitive one, so pleased that this has suited you.
We fully appreciate your five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support.
slow delivery
i have found my branch inept at the best of times
understaffed no delivery driver takes a week to deliver the most basic of items
February 18, 2024
Reply from Denmans Electrical Wholesalers
Dear Sir/Madam.
Thank you for your feedback.
We are aware of the situation with our Denmans branch staffing issues, and we are currently working to sort this issue out, so that it does not continue to affect our Denmans customers.
Can I kindly ask you which branch you are referring to, so I can forward the information over to the people higher up.
One of the things that are very important to Denmans is to keep up with the demands of what our customers want and we are sorry that our lack of a full team is affecting the way we look after you.
In the meantime, thank you for your review and we hope this does not deter you from using Denman's in the future.
Kind regards
Denmans Customer Support
Reply from Denmans Electrical Wholesalers
Dear Sir/Madam.
Thank you for your feedback.
We are pleased to know that you are happy with your Denmans.
We are always do are best to improve on are products and have them in stock, sometimes things do go wrong beyond our control, but we will always do our best to sort any issues.
We know that our prices are not going to suit all our customers, but we will do our level best to stay competitive.
We look forward to your continued custom.
Kind regards
Denmans Customer Support
Fantastic service
Fantastic service. Ordered 6.29am delivered 10.30 same morning. Brilliant was not expecting that.
February 16, 2024
Reply from Denmans Electrical Wholesalers
Dear Mr Hearn.
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans.
One of the things that is very important to Denmans, is we keep up with demands of what our customers want.
We are always keen to improve the services where we can, from getting our deliveries out to you on time, to coming in at the right prices.
As much as we cannot cater suit all customers when it comes to our prices, we will always do are best to come in with a competitive one, so pleased that this has suited you.
We fully appreciate your five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support.
The branch in Tiverton
The branch in Tiverton, are always very helpful, very well trained, give good advice, they have always treated me very well, perhaps I ought to use them more often, I used to, don't know why I don't.
See you soon..
February 13, 2024
Reply from Denmans Electrical Wholesalers
Good morning Nigel & thank you for taking the time out of a busy day to provide your feedback.
We are very pleased to know that you are happy with the branch in Tiverton and that you have been looked after by our very helpful, very well trained Denmans staff.
We always strive to look after you and all of our customers and continually improve to reach a higher standard of customer service & care.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Great product, poor delivery.
Denmans were great. Product was as described, well packaged and reasonably priced. Delivery was another story. I had 3 promises of delivery times on 3 separate days before it was finally delivered. Not sure where the problem stems from here but my first indication on Monday with 3 time slots on each successive day after to a delivery on Thursday cannot be good.
February 11, 2024
Reply from Denmans Electrical Wholesalers
Good morning Rob & thank you for taking the time out to provide your feedback.
We are pleased to know that overall you are happy with Denmans and the product & pricing.
Apologies however for the delivery issue, which should not have been the case. In the event of delivery issues you can contact Customer Support & we can look into & escalate the issue of needed to get a positive outcome for the customer.
It is not our intention to let customers down re: delivery. I will get this looked into separately & raise the concerns.
We always strive to look after you and all of our customers and to give the beset service possible & to reach a high standard of customer care.
It has always been our aim to ensure that each customer receives a positive experience.
Thank you once again for your feedback and we look forward to hopefully seeing you again soon & your continued custom.
Kind regards
Denmans Customer Support.
Excellent service
February 12, 2024
Reply from Denmans Electrical Wholesalers
Dear Sir/Madam.
Thank you for your feedback.
We are very pleased to know that you happy with the level of customer service that you have received from Denmans.
We always do our very best to improve on our products and have them in stock, sometimes things do go wrong beyond our control, but we will always do our best to sort any issues.
We know that our prices are not going to suit all our customers, but we will do our level best to stay competitive.
We look forward to your continued custom.
Kind regards
Denmans Customer Support
I’ve just started using Denmans and all…
I’ve just started using Denmans and all 3 deliveries have been correct and on time
February 12, 2024
Reply from Denmans Electrical Wholesalers
Dear Sir/Madam.
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans and all your orders were delivered correctly and on time.
We always strive to look after you and all our customers and improve to reach a high standard of customer care and are always looking to improve to fit in with the demands of our customer’s needs.
We look forward to your continued custom.
Kind regards
Denmans Customer Support
Reply from Denmans Electrical Wholesalers
Hello Tom,
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans and that you have been looked
after by our Denmans branch staff.
The knowledge of our Denmans staff is also important to us as this continues to give us the
confidence that they can continually help all our customers.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Excellent Company
Easy to order, delivery promptly and service staff very polite and efficient
Would use them again and recommend without hesitation
February 9, 2024
Reply from Denmans Electrical Wholesalers
Good afternoon Brian & thank you for taking the time out, especially on a weekend to provide your feedback.
We are pleased to know that you are happy with Denmans and that you found it easy to order, with a prompt delivery service, & were looked after by our very polite and efficient Denmans staff.
We always strive to look after you and all of our customers and to continually improve to reach a higher standard of customer care.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
It is fantastic to hear that you would use us again and recommend us without hesitation.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Website user interface is awful
Website user interface is awful, so this is normally my second choice if parts not available elsewhere
January 15, 2024
Reply from Denmans Electrical Wholesalers
Good morning Alan,
We are very sorry to hear you have found our Website user interface to be awful, and that this is normally my second choice if parts not available elsewhere.
This will be forward to our digital team.
However, please be assured that we are working hard behind the scenes to improve the website, so that it is as easy as possible for customers & the experience/journey is as easy as possible.
If you do visit the site & have any issues then please contact our customer support team on 03300 450 601 or email us at customersupport@denmans.co.uk. Customer service is our number one priority so we would like to resolve your issue as soon as possible.
We look forward to hearing from you.
Kind regards,
Denmans Customer Support
Good service but online ordering is not the best.
I used on line ordering which was a tad clunky. If made a mistake and missed a section and had to re-enter much of my personal info again. Once I had placed my order the service was excellent. I was kept informed of my orders progress and it arrived quickly.
February 1, 2024
Reply from Denmans Electrical Wholesalers
Dear Sir or Madam
Thank you for your feedback.
We are pleased to know that you are happy using Denmans for your supplies.
We are sorry that you didn't find the online service easy to use, we are always to looking at ways to improve those services online to make things easier for you and all our customers to get around and place your orders, and we will get there.
We are happy that the rest of the online service pleased you and that you received your order and was able to track it progress all the way.
Thank you for your four-stars and look forward to your continued custom.
Kind regards
Denmans Customer Support
Fast and friendly delivery
Fast and friendly delivery. Ordered a bathroom fan fitted and working great.
Ordered online and delivered the same day.
January 29, 2024
Reply from Denmans Electrical Wholesalers
Dear Miss Robbins.
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans.
One of things that is very important to Denmans, is we keep up with demands of what our customers want. We are always keen to improve the services where we can, from getting our deliveries out to you on time, to coming in at the right prices.
As much as we cannot cater suit all customers when it comes to our prices, we will always do are best to come in with a competitive one, so pleased that this has suited you.
We fully appreciate your five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support.
Reply from Denmans Electrical Wholesalers
Good morning Edgar & thank you for taking the out time to provide your feedback, especially on a Friday evening.
We are very pleased to know that you are happy with Denmans and that you have been looked after by our great people here at Denmans & been provided with great service.
We always strive to look after you and all of our customers and to continually improve to reach a high standard of customer service & care.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Brilliant service
Brilliant service, it was delivered the same day I ordered my items. Very efficient, thank you.
January 25, 2024
Reply from Denmans Electrical Wholesalers
Good morning Neil & thank you for taking the time out to provide your feedback.
We are very pleased to know that you are happy with Denmans and that you have been looked after by our Denmans staff, with their very efficient service.
We always strive to look after you and all of our customers and continually improve to reach an even higher standard of customer care.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
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