Dentalinsurance.com Reviews 1,242

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the detailed explanations and personalized approach in finding suitable plans. The service provided is often described as efficient and easy to use, with consumers noting the smooth user experience and the website's navigability. However, some customers also noted occasional issues with inconsistent information from different agents, leading to wasted time and a cumbersome experience. A few people also mentioned difficulties in getting initial assistance, indicating that while most interactions are positive, there can be isolated instances of less efficient support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the competence, professionalism,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the website and application... See more

Service

Customers consistently note positive experiences with service. Reviewers appreciated the ease of use, making... See more

Website

People report positive experiences with the website. Customers found it easy to navigate, search, and compare... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to search and compare different dental insurance in my area. All the basic info I need to compare about plans was highlighted and easy to understand what I was getting. Signing up for the pl... See more

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more

Rated 5 out of 5 stars

The person who assisted me is the reason for my 5-star review!!! Arleen was everything I would want in an insurance agent/customer service rep! She was friendly, professional, patient, explained me e... See more

Company replied


Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was very helpful for the insurance…

It was very helpful for the insurance companies that were listed. It would be nice if you could do a search for ones you don’t list.

April 24, 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

Hi there. Thanks for the stars and for the suggestion. We have a few "filter" options on the site but we are always looking for ways to improve. I'll add your suggestion to our ongoing list of things to enhance on the site. Please let us know if you need any additional assistance, or if you have any thoughts on ways to make the process better! Thanks for your business and please have an excellent day.

Rated 4 out of 5 stars

Too ealier to rate the service

Too ealier to rate the service - online services are always great!

April 24, 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

I hear ya! I'm glad the online portion worked well, but the true test is how the coverage works. Feel free to reach out if you have any additional questions or need further assistance. We thank you for your business and for the lovely stars! Have a great day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look