Good experience- this firm kept me updated and helped me to win my case ultimately. Their terms were clearly defined from the outset and they ensured I understood every aspect of things. I am h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well,... Never did I think claiming compensation would be so easy. I had the pleasure of Nick, he is kind, considerate, understanding, knowledgeable, realistic and reassuring, and above all...... See more
Company replied
The dental law partnership have been helpful and keeping me up to date with how my claim is progressing and time frames etc. Abigail has been great: so friendly and clear on explaining the process and... See more
Company replied
The DLP can not be faulted in their sensitive care and commitment to my case. I would never have imagined that going to a dentist for care would end up with me having to take action action against... See more
Company replied
Company details
Written by the company
The Dental Law Partnership is a specialist firm of dental negligence solicitors providing high quality legal representation exclusively for patients who have received negligent treatment from their dentist. Described as ‘market leader in dental claims’ by The Legal 500, we are the nationwide dental claim specialists, representing patients in the majority of the dental negligence claims brought in England and Wales today. Most of our cases are run on a ‘no win, no fee’ basis allowing access to justice for dental patients.
Contact info
Middlewich Road, CW5 6PE, Crewe, United Kingdom
- 01270 613320
- info@dentallaw.co.uk
- dentallaw.co.uk
4.8
Excellent
537 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was quick and easy.
April 1, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review. We're very happy to hear of your positive experience with the team so far.
The Dental Law Partnership
Halima Ahmed
The paralegal who dealt with the initial part of my claim was Halima Ahmed. Halima was extremely efficient and fed back promptly to me throughout which was very reassuring. If you are considering taking legal action then I would absolutely recommend Dental Law, super efficient, they do not hang around!
March 30, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a 5* review. We're very happy to hear of your positive and efficient experience with us and we will make sure to pass on your kind words to Halima.
The Dental Law Partnership
Extremely helpful and patient
The young ladies that I spoke to were extremely kind and understanding. I’m older and needed help.
March 27, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a 5* review. We're very happy to hear of your positive experience with the team so far.
The Dental Law Partnership
Excellent customer care
Excellent customer care. Nicky kept me on point with sensitivity and clear explanations of the process and way forward. All questions answered competently with high professionalism. Thank you
March 27, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review, we're very happy to hear of your experience with Nicky and the team so far and that all your questions were able to be answered.
The Dental Law Partnership
would recommend
Very thorough, patient and helpful customer service :)
March 19, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a 5* review. We're very happy to hear of your positive and helpful experience with the team so far.
The Dental Law Partnership
Its worth asking if you have a claim or not.
Despite my speech not being good due to my issues, The person I spoke to on the phone was kind & understanding. I got a call the next day to say my claim had been accepted.
March 12, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a 5* review. We're very happy to hear of your positive and supportive experience with the team so far.
The Dental Law Partnership
Quick to respond
Quick to respond, patiently listened and took a note on every detail mentioned. I really appreciate all your help especially during my toughest time and thanks for the wonderful support with my case.
March 9, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review. We're very happy to hear of your positive and supportive experience with the team so far.
The Dental Law Partnership
Friendly staff making claim process easy
Friendly staff member Nicky patiently explained everything and helped with the claim process making it easier and less stressful
February 27, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a 5* review, we're delighted to hear of your positive experience with the team and that our claims process has made you feel at ease.
The Dental Law Partnership
Compassionate
Ease and straightforward of filing claim form. Regular updates, and easy transfer to lawyers. Very impressed.
February 26, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a 5* review. We're very happy to hear of your positive experience with the team so far and that you have felt at ease, we wish you all the best.
The Dental Law Partnership
Listened to what I had to say .
Listened to what I had to say i was very anxious as no one in the practice have time for you .you can't speak to the practice manager you have to go through receptionists. So it was nice to someone to listen to you .I have 3 major issues with my new teeth that are not a year old yet I tried to ask if there is some form of guarantee but told no not on private consultation.
February 24, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review. We're very happy to hear of your positive experience with the team so far and that you felt listened to.
The Dental Law Partnership
Feedback on inital consultation
The initial consultation after submitting an enquiry online was prompt, thorough, non judgmental, the information gathered was swiftly assessed resulting in a quick decision as to whether we had a case.
February 24, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review. We're very happy to hear of your positive and efficient experience with the team so far.
The Dental Law Partnership
Fully Recommend Dental Law
Communication was superb between Laura Cooper and myself and she explained everything fully and precise in her emails.
February 24, 2026
Unprompted review
Reply from The Dental Law Partnership
Hi Stuart, thank you for taking the time to leave a 5* review. We're very happy to hear of your positive experience with us and we will pass on your kind words on to Laura.
The Dental Law Partnership
Althouth it's something new for me,so…
Althouth it's something new for me,so it's the unknown,but am happy with the way I've been listened to,so far,thank you.
February 23, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a 5* review, we're delighted to hear of your positive experience with the team and that you feel you have been listened to.
The Dental Law Partnership
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review, we're very happy to hear of your positive experience and that the service you have received so far has been very helpful.
The Dental Law Partnership
dental treatment negligence
I had a very positive experience with this dental law firm. From the beginning, Nicky, the customer service advisor, was extremely helpful and attentive. She made sure all my questions were answered promptly and kept me informed throughout the process. The team was professional, knowledgeable, and supportive during what could have been a stressful time. I highly recommend their services.
February 20, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a lovely review. We're so happy to hear of your positive experience with Nicky and the team so far, we will make sure to pass over your kind words.
The Dental Law Partnership
Good company to work with..
From initial contact to the final stages of my case the Dental Law Partnership has ensured that a very difficult time for me has been made as painless as possible. Communication and updates on my case have been excellent at every stage. I would not hesitate to highly recommend them....
February 17, 2026
Unprompted review
Reply from The Dental Law Partnership
Hello Tricia, thank you for taking the time to leave a lovely 5* review! We're delighted to hear that your experience has been so positive with us.
We wish you all the best,
The Dental Law Partnership
My first time in doing something like…
My first time in doing something like this and im really pleased I chose Dental Law to help me very helpful and kind service is very efficient and friendly. Great job.
February 12, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review, we're very happy to hear of your positive experience with the team and that the service you have received so far has been helpful and friendly.
The Dental Law Partnership
I was contacted very quickly and spoke…
I was contacted very quickly and spoke with a member from The Dental Law partnership who explained the process to me.
February 11, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review. We're very happy to hear of your positive experience with the team so far.
The Dental Law Partnership
Our experience so far has been very…
Our experience so far has been very good - a legal assistant answered our call and was very polite, clear and helpful. We look forward to working with them
January 19, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review, we're very happy to hear of your positive experience with the team. Wishing you every success going forward.
The Dental Law Partnership
Responded quickly and was really helpful
January 27, 2026
Unprompted review
Reply from The Dental Law Partnership
Thank you for taking the time to leave a review. We're very happy to hear of your positive experience with the team so far.
The Dental Law Partnership
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.