The Dental Law Partnership Reviews 537

I'm just starting a claim against my dental practice.
So far it has been a seamless experience and i feel that I am in capable hands

The initial application is simple to complete followed up by a phone call. Prompt evaluation of claim within 24hrs

Love staff so helpful would recommend

Niamh Wells has been amazing. Kept me updated all through the claim. I couldn’t have asked for more.

Very poor employers (personal oponion) left an Nhs job. Took job on Staff seemed nice not sure what i was to do neither were the people in charge ! I suppose it was work your way through it it would work out in the end. Willing to learn 27 years as senior nurse. Then Hr manager took a dislike for whatever reason and was out. Fortunately in life Karma will take hold of us and show us the way. I wonder when for these people who have plenty of money no feeling for the other human being.

The DLP can not be faulted in their sensitive care and commitment to my case. I would never have imagined that going to a dentist for care would end up with me having to take action action against them.

Tim my solicitor was kind caring and always quick to call me when I felt anxious which was often. Updates were regular, and concise. All the legal steps were explained to me in detail. I would highly recommended this company if you want a good outcome from your negligence case. Thank you again Tim.

Leah has been very thorough in collecting all of the dates, specifics and details relating to my undiagnosed decay which has resulted in my losing a tooth - with all the pain, cost and inconvenience that has entailed. The company have been very responsive early on and have provided a quick turnaround in assessing my case. I’ve really valued that!

Faye was great. I am in the preliminary stages of my case now, but so far so good.

I am very very happy with all the help and support I have had from the team. From the very beginning I felt listened to. I have had full confidence in Rebecca, she has always given me honest advice. I am so glad my husband saw the article in a newspaper, about someone who had the same thing happen to them that happened to me. I would throughly recommend Dental law. They have exceeded my expectations, in getting a settlement. Thank you Rebecca and the whole team.

Very helpful. Made me feel very at ease.

Dental Law was recommended to me by a local solicitors who do medical but not dental negligence. Thus far I have been comforted and encouraged by the experience. Ben spent an hour taking a detailed statement from me, preliminary to receiving a decision about whether DL would be able to pursue my case. Happily they have agreed to take it on and I feel reassured that I will get good guidance going forward. The situation, I felt, was too complicated for me to handle on my own.

I strongly advise anyone considering Dental Law Partnership (DLP) to read this carefully before instructing them.

I terminated DLP’s retainer after months of delays, contradictory advice, and complete lack of substantive legal work on my dental-negligence case. They never prepared pleadings, never produced a schedule of loss, never engaged in any meaningful negotiations, and never provided an itemised ledger of their work despite multiple requests.

After I accepted the Defendant’s Part 36 offer **personally** (having already withdrawn DLP’s authority), DLP still allowed the insurer to send my £15,000 damages to them, even though they had **no authority to receive those funds**. They also failed to provide any cost schedule or legal bill that would normally justify a solicitor’s involvement. To this day, no proper ledger has ever been provided to me.

The overall impression is that DLP were prepared to take credit — and funds — for work they simply did not do.

Serious concerns about their behaviour have already been raised with both the Solicitors Regulation Authority (SRA) and the Legal Ombudsman (LeO). I believe regulatory scrutiny is essential when a firm asserts entitlement to client compensation while providing no documentary evidence of substantive work, no authority, and refusing to supply any itemised billing.

My experience with DLP involved:

• no substantive litigation work
• no expert instructions
• no quantum analysis
• no negotiations after an unsupported counter-offer
• no progress on disclosure
• no settlement documents prepared
• no ledger or cost breakdown ever provided
• and ultimately, my damages being diverted to a firm that no longer represented me

This is not just poor service — it raises questions about competence, transparency, and professional ethics.

If you value clarity, accountability, and genuine legal representation, I strongly recommend choosing a different firm. The risk of delays, miscommunication, and financial mishandling is too high based on my experience.

I hope my review helps others avoid the serious problems I faced with Dental Law Partnership.

Well,... Never did I think claiming compensation would be so easy.

I had the pleasure of Nick, he is kind, considerate, understanding, knowledgeable, realistic and reassuring, and above all...Nick is "on the ball" constantly.

I can not recommend The Dental Law Partnership enough.

Honestly, I can save you time ringing around. Just use this company!!

Leah was very easy to talk to very understanding and explained things in a manner which I could understand. It was a good experience as I wasn't sure what to expect as I've never done anything like this before 100% hassle free so far which I like. Thankyou

Amazing professional and helpful

The experience was made easy to follow all the relevant steps correctly as legal documents can seem daunting and hard to understand. But the explanation of the process and support was greatly appreciated and thankfully came to a good result.

Crystal was very empathetic, listened to me moaning and wittering on patiently and focussed me back on track when I was ranting. Very impressed so far.

Nick made my claim a breeze. He was very professional and gave me so much advice. He kept me updated at every stage with a phonecall which was a nice touch I thought.
He handled my claim with care and negotiated a great offer for me!

Isabella was professional, prompt and responsive throughout the process of my case.