Derbyshireelitecarsales Reviews 

45
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

We are currently going through the same issues with this company. Very untrustworthy and lied to the finance company. My niece purchased a BMW 1 series from this garage, within the first week the EML... See more

Company replied

Rated 5 out of 5 stars

Great service from Ryan throughout from initial phone call to collection of Volvo C30 for my nephew. We travelled from Manchester for a test drive as automatics currently hard to find. A few minor ite... See more

Company replied

Rated 5 out of 5 stars

We needed an estate car when we visited Derbyshire Elite Car Sales. All cars were under cover in a large, smart showroom, and the friendly staff were happy to chat with us over a coffee, offering a... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Derbyshire Elite Car Sales highly enough. We bought a Fiat 500X from them, and unfortunately within a few days the air conditioning developed a fault. As soon as we contacted... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Derbyshire Elite Car Sales is a family run business with over 25 years motor industry experience, You will receive main dealer standards at the most competitive prices. We pride ourselves on preparing all of our retail vehicles to the highest standard including: 12 MONTHS MOT, SERVICED UPTO DATE, FULL SAFETY CHECK, FULL HPI CHECK, FULL PROFESSIONAL, you VALET, AN EXTENSIVE NATIONWIDE WARRANTY WITH OPTIONS UP TO 24 MONTHS TO TAKE CARE OF ALL YOUR MOTORING NEEDS, DRIVE AWAY TODAY WITH 5 DAYS COMPREHENSIVE INSURANCE AND VEHICLE TAX ARRANGED ON SITE We offer a COVID secure click and collect service or you can simply opt for our click and deliver service for a safer and more convenient car buying experience. *Free delivery for the first 50 miles* If you have any further enquires please feel free to call a member of our team on – 01332 220926.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

45 reviews

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No recent history of asking for reviews

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4.3

All reviews

(45)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Totally a 5 Star experience from start…

Totally a 5 Star experience from start to finish! OMG!
Car was exactly as the write up & photos, I went to view but would've been just as happy had I ordered online & had delivered!
Mark was brilliant, my car was a write off & I bought a car on the same day!
Highly recommended 👌

February 9, 2024
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Thank you for the great review :)

Rated 5 out of 5 stars

My experience with this company was …second to none

My experience with this company was fantastic from start to finish,the customer service was second to none.
Saw the Nissan Note i wanted on their web site,rang & spoke to Ryan,late Sunday afternoon,he helped me through the buying process even after hours & less than 24hrs later it was delivered to my door.couldn't be happier with this company,definitely recommend using them

November 12, 2023
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Bev,

Wow thankyou for your excellent review !

Rated 5 out of 5 stars

Excellent Professional service

Excellent Professional service. Efficient from start to finish- Highly recommend Derbyshire Elite Cars if you are thinking of purchasing your next car!

September 23, 2023
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Ijaz,

Thanks for the amazing review !

Rated 4 out of 5 stars

So called up one day got it five days…

So called up one day got it five days later!

Was shown the car via whatsapp as I couldn't go to the showroom.

Was shown round the car looked great. Was delivered to me when they said.

Only issue was that the car had a nail in the tyre which I then had to go get changed but other than that great!

Would recommend

Thank you

August 5, 2023
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Coll,

Thank you for the great review !!

Rated 5 out of 5 stars

2009 Ford Ka from Derbyshire…

Bought a 2009 Ford Ka from Derbyshire Elite Car Sales. The car was MOT'd for a year and came with a reassuring history of paperwork. The car was clean and runs smoothly. Thank you

July 7, 2023
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Ralph,

Thank you for the review !

Rated 1 out of 5 stars

I brought a car from here

I brought a car from here. I have had nothing but trouble with it and the warranty does not cover it

August 17, 2022
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Reply from Derbyshireelitecarsales

Hi Phill,

Thank you for sharing your feedback. We’re sorry to hear about the recent breakdown of your vehicle, and we understand how frustrating that can be. However, after reviewing our records, we noted that the issues you raised were not followed up on for nearly 8 months. During that time, we didn’t receive any communication from you regarding the unresolved concerns, which prevented us from addressing them in a timely manner.

While we are always committed to helping our customers, it’s important to note that warranty coverage typically requires prompt reporting of issues and timely repairs. Given the extended period of time between the original concerns and the recent breakdown, we may be limited in our ability to offer warranty support under these circumstances.

Best regards
Ryan

Rated 5 out of 5 stars

Very pleased with the car I purchased…

Very pleased with the car I purchased from Elite Cars.
Would highly recommend to anybody,sales staff very relaxed while I was browsing and very helpful with any questions…great service

August 17, 2022
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Brian,

Thank you for the great review !!!

Rated 5 out of 5 stars

Great service Great value

Great service from Ryan throughout from initial phone call to collection of Volvo C30 for my nephew. We travelled from Manchester for a test drive as automatics currently hard to find. A few minor items noted were quickly sorted and we collected the car a week later. This family run business looks after the customer and kept us informed by e mail on progress prior to collection. Good selection of well prepared cars and worth the travel to find a great car. Highly recommended.

July 27, 2022
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Brian,

Thank you for the fantastic review!!

Rated 5 out of 5 stars

Bought a Peagout RCZ..Excellent…

Bought a Peagout RCZ..Excellent condition for the year. Ryan was very helpful and the car was delivered on time. Happy customer. Thank You.

May 26, 2022
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Gareth,

Wow thank you for the awesome review!!!

Rated 5 out of 5 stars

Friendly and professional car dealership

Travelled from Leeds to buy a car for my wife. Very friendly and professional car dealership and staff. Warm welcome on arrival and looked after superbly throughout the whole purchase. Car was immaculate and as listed. Any issues we had with the vehicle was sorted for us. Great price vehicles and fair part exchange price given as well. The whole purchase was quick and smooth.

May 15, 2022
Unprompted review
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Reply from Derbyshireelitecarsales

Hi Andrew,

Thank you for your great review !!!!

Rated 5 out of 5 stars

Highly recommended

We weren't looking for a car that we found on a website and went over to view it. Shaun and his team were incredibly helpful, let me test drive it, with no pressures to buy or anything. Pleasant and easy transaction.
There wasn't a second key and weeks after purchase they contacted me to say it had been located and would post this to me, they go over and beyond their duties, nothing was too much trouble, would definitely recommend to anyone.

October 8, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

thankyou claire very much appreciated. hope to see you again.

Rated 5 out of 5 stars

Great Service

We bought a Citroen C4 Picasso recently, Ryan and Mark gave great service and went over and above to give us professional and personal service. Would recommend it highly. A family business you can rely on.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

A first-class experience. Thanks Elite.

We needed an estate car when we visited Derbyshire Elite Car Sales. All cars were under cover in a large, smart showroom, and the friendly staff were happy to chat with us over a coffee, offering advice when asked without pushing.
We changed our well loved Astra SE Hatch Automatic for an Astra SRI Estate Automatic, with which we are very pleased. It is smart inside and out and nicely comfortable. Elite offered us a very fair exchange deal, with a three month A1 Gold warranty, which we accepted.
Two weeks down the line we couldn't be happier.

September 23, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

Thankyou for your review Mr Faber.

Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient. No pressure. Left me to inspect car and take it for a drive in my own time. Great car at a fair price. Thoroughly recommend.

August 23, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

Thankyou Jonty it was a pleasure.

Rated 5 out of 5 stars

Derbyshireelitecarsales

I made an appointment at Derbyshireelitecarsales for midday,when I turned up the guys were waiting for me. I had a look around the Mini Cooper Convertible,which I had seen online,took it for a test drive,& got back to the showroom & paid the asking price. Drove it away about 2 hours later. Both the guys were very helpful. There are some very nice cars in the showroom,would highly recommend a visit.

August 13, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

Thankyou very much for the review mark.

Rated 5 out of 5 stars

Friendly and professional

Derbyshire elite car sales were very friendly, honest and easy to deal with. I would definitely go back and would recommend them to friends. Thank you!

August 13, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

thankyou very much christina.

Rated 5 out of 5 stars

Excellent service …

Very pleased with the whole experience of buying my car from here. No pushy sales, helpful in every way. Would highly recommend, and I just love my new car.

August 9, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

thankyou very much.

Rated 5 out of 5 stars

I am really happy with the service…

I am really happy with the service Derbyshire elite provided. The moment I walked in I was greated by a member of staff who made me feel extremely welcome. I was very indecisive of what type of car I wanted but after speaking to Ryan he pointed me in the right direction. This was the 5th car dealer I went to this week and the only one that seemed to be genuine and not trying to rip you off. I was even able to leave with the car there and then on the day as they provided me with 5 day insurance cover for just £15. I will be coming back before the end of the year to purchase a mini cooper for my Mrs. All in all I'm extremely happy with the service provided and would highly recommend them to anyone

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

A very happy customer!

I bought a Nissan qashqai off these a few weeks ago and what a good experience it was. I dealt with Shaun throughout who was helpful, curtious and was able to answer any questions that I had. The car I bought has not missed a beat since I've had it. Very happy overall and would highly recommend. Well done guys.

August 4, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

Thankyou so much Mr Lowe.

Rated 5 out of 5 stars

Professional outfit

Professional outfit, good quality car, clean, good value. Shaun was great to deal with. Showroom spotless. Would recommend

August 3, 2021
Unprompted review
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Reply from Derbyshireelitecarsales

Thankyou very much Rob.

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