Derek's Toy Barn Reviews 211

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many people highlight the fast and efficient delivery, noting that items arrive quickly and are always well-packaged, often with thoughtful extras like thank-you notes and sweets. Consumers frequently mention the positive overall experience, from easy ordering to great communication, making them eager to purchase again.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Product

Clients share positive opinions on product. Many reviewers praise the items as described, often in perfect... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent all-round... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and fair... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ordering and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more

Rated 5 out of 5 stars

the website is very easy to navigate, the purchasing is also easy to use and the prices are fair. delivery was excellent and i thought the thank you card and sweets were very thoughtful, such a good e... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you for a fast delivery

Thank you for a fast delivery, the wrestlers I got is for my son birthday in 2 weeks time.

Definitely buying more for his Christmas he now wanting the girl wrestlers haha 😄

I'm sure you will see my name pop up soon enough again.

Once again thank you for being an amazing company, so thankful I came across your website when I was looking for sting. Keep being the best company and I look forward to ordering more from your website 😊❤️

March 24, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hey Michelle! Brilliant stuff, wish your son a happy birthday from us at Derek's! I'm sure we will be getting plenty of women wrestling figures between now and Christmas. There are some great figs on the horizon. Many thanks, Owen.

Rated 5 out of 5 stars

Ordered gifts for Mother’s Day

Ordered gifts for Mother’s Day, great price and amazing delivery speed with a personalised note based on what I ordered! Definitely recommend!

March 13, 2023
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Reply from Derek's Toy Barn

Good afternooon! We appreciate that you given us a chance and happy you are satisfied with your order. We have Duff on the way to complete the set :). Many Thanks, Owen.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery. Loved the personal touch of a hand written thank you note inside the parcel.
Great service would highly reccomend 🙂

March 23, 2023
Unprompted review
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Reply from Derek's Toy Barn

Afternoon Lisa. Sweet! We are always happy to hear orders go through without any issues. We hope to see your name appear on an order sheet in the future. Many thanks, Owen.

Rated 5 out of 5 stars

Fast delivery, good communication

Very fast delivery, personal touch and good communication, highly recommended

February 27, 2023
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Reply from Derek's Toy Barn

Good Afternoon Darren. Awesome! thank you very much for leaving this review. Hopefully your name will pop up on our order list in the future. Many Thanks, Owen.

Rated 5 out of 5 stars

Excellent service

Excellent service, and quick delivery!

February 8, 2023
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Reply from Derek's Toy Barn

Afternoon Susan. We really appreciate that you have taken the time to leave this review. Many Thanks, Owen.

Rated 5 out of 5 stars

Quick delivery, good service

Will definitely use again. Delivery was really fast and item was well packaged. The note was a nice touch :)

February 3, 2023
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Reply from Derek's Toy Barn

Good afternoon Lauren, Thank you for taking the time to leave this review, its greatly appreciated. Many thanks, Owen.

Rated 5 out of 5 stars

Fab service

Fab service, even hand delivered my item to my home for free

January 19, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Yo Rachel. Thank you for taking the time to leave a review. Hope to see you in store soon. Many thanks, Owen.

Rated 5 out of 5 stars

Great Service

January 13, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Afternoon Andy, Thank you for taking the time to write this review, its greatly appreciated. Many thanks, Owen.

Rated 5 out of 5 stars

Great comms around unexpected delays…

Great comms around unexpected delays with product delivery, laid out clear, flexible options and resolved everything rapidly!

February 1, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Afternoon, Thank you for taking the time to write this review, its greatly appreciated. Many thanks, Owen.

Rated 5 out of 5 stars

Amazing

Amazing, thank you!

January 23, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hi George, thank you for taking the time to leave this review, its greatly appreciated. Many Thanks, Owen.

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