Derek's Toy Barn Reviews 211

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many people highlight the fast and efficient delivery, noting that items arrive quickly and are always well-packaged, often with thoughtful extras like thank-you notes and sweets. Consumers frequently mention the positive overall experience, from easy ordering to great communication, making them eager to purchase again.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Product

Clients share positive opinions on product. Many reviewers praise the items as described, often in perfect... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent all-round... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and fair... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ordering and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more

Rated 5 out of 5 stars

the website is very easy to navigate, the purchasing is also easy to use and the prices are fair. delivery was excellent and i thought the thank you card and sweets were very thoughtful, such a good e... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, thank you!!

January 17, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good morning, thank you for your kind words. We hope you will shop with us again soon. Many thanks, Owen.

Rated 5 out of 5 stars

Excellent service all round

Item came as described, quick delivery, excellent communication and very well packed. Thanks

January 10, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Morning Joe. We really appreciate that you have left us a kind review. We hope we will be dealing with each other again in the future. Many Thanks, Owen.

Rated 5 out of 5 stars

Brilliant store

Brilliant store. Great prices and a very quick service. Couldn’t recommend them enough

January 20, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hey Gary. Thank you very much for your kind words. We hope to see your name pop up on our order list in the future. Many Thanks, Owen.

Rated 5 out of 5 stars

really nice business

Just a really nice, friendly business run by a really cool guy. Great customer service and an amazing range of stock.

January 18, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hi Damien. We really appreciate your continued support, thank you for leaving your review. Many thanks, Owen.

Rated 5 out of 5 stars

Fantastic customer service

The customer service was quick, friendly and incredibly useful. They responded quickly to emails as wrll as being open and honest about products throughout. The order arrived quickly and in great condition.

December 29, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Morning Adam. Thank you very much for leaving this review, we appreciate your custom and happy to hear everything went as it should. Many thanks, Owen.

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site, very clear information especially on stock.
Overall a great experience and the communication especially postage was fantastic.

December 23, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hey Joel. Thank you very much, your words mean a lot. Keep an eye out on the site as we are always aiming to improve. Many thanks, Owen.

Rated 5 out of 5 stars

Unbelievable service.

Brilliant packaging far better than most other sellers across the internet.
Would 1000% order again.
Can’t thank you enough my order was very important to me.
11/10

December 25, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning George, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great website with great service

Great website with great service. Got order sent and delivered on time with a hand written thank you note. Properly and securely packaged. Highly recommend.

December 22, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning Ciaran, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great

Great, fast service with extra nice little touch on delivery. Have already ordered from Derek’s Toy Barn again because of this. Would recommend!

December 23, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning Alex, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Really good choice of items

Really good choice of items, had exactly what I wanted in stock. Different delivery options too.

December 6, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning Leann, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

5 stars

Quick dispatch, note included in parcel, well packaged, would use again 100%

December 9, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning Sean, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great item from great seller

Great item, arrived well packaged and on time. Would highly recommend this seller.

December 14, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning Gavin, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great Firm.

Excellent Condition. Excellent Delivery Time. Great Message and a Treat Too.
Thanks. No Hesitation in Using Again.

December 5, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning Jason, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great seller

Great seller, item arrived quickly in perfect condition. Many thanks for an excellent service.

November 27, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hi Anthony, Thank you for taking the time and leave this review. We super pleased everything went as planned with your order. Many Thanks

Rated 5 out of 5 stars

Package came within estimated delivery…

Package came within estimated delivery dates, was carefully packaged but it was the handwritten Thank You note that gave the final star! Quick reply to a thank you email I sent! Will 100% be buying from Derek's Toy Barn again!

November 8, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Afternoon Alana. Thank you for taking the time to leave this review. We are ecstatic to hear everything went as planned. We are looking forward to sending you some cool stuff in the future.

Rated 5 out of 5 stars

Great company to deal with fair play

Great company to deal with fair play. With some nice little touches thrown in.

October 31, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hi Peter! Thank you very much for taking the time to leave this review. Hopefully we will see you shop again with us soon.

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