The frozen products are delivered defrosted. including fish. Ordered for restaurant use. Too much defrosted on delivery; money and time wasted.
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Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... See more
Company replied
Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... See more
Company replied
Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... See more
Company replied
Company details
Information provided by various external sources
Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.
Contact info
United Kingdom
- desicart.co.uk
3.9
Great
2K reviews
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Reply from Desicart
Thank you very much! We appreciate your kind words and are always here to help with care and respect.
Terrible
Terrible.
Site says over £40 purchase the postage will be free.
But then it isn’t -
Raised it three time separate for three separate but no joy.
This should be reported to consumer forums
Shameful
May 27, 2025
Reply from Desicart
Thank you so much for your feedback! We're glad you were satisfied with the regular updates and quality goods. Looking forward to serving you again!
The service was excellent
The service was excellent. Goods ordered securely packed and delivered. Reason 4 stars instead of 5 is some items I required were out of stock whereas other retailers (your competitors) had these items in stock
February 22, 2025
Reply from Desicart
Thank you for your feedback! We're glad you were satisfied with our service, secure packaging, and delivery. We apologize for the out-of-stock items and are working to improve our inventory. We appreciate your support and hope to serve you better next time!
Reply from Desicart
Thank you for your feedback! We're glad you received fresh products on time. Looking forward to serving you again......
Amazing
Good pricing, on time delivery and good packaging, which kept the contents fresh and avoided it from going bad.
February 22, 2025
Reply from Desicart
Thank you for your feedback! We're glad you were satisfied with the pricing, timely delivery, and packaging. Looking forward to serving you again!
Reply from Desicart
Thank you for your kind words! We're glad you had a great experience with our delivery. Looking forward to serving you again
Reply from Desicart
Thank you for your feedback! We're so glad you're happy with both the quality and the price. We appreciate your support
I recently tried Desi Cart for the…
I recently tried Desi Cart for the first time. The range of products is fantastic. I opted for standard delivery, and my order arrived on time and well-packaged. No damaged items, and the perishables were still cool. I would highly recommend it for quality, convenience, and a genuinely enjoyable shopping experience. Will definitely be ordering again!
November 11, 2024
Unprompted review
I’ve had mixed experiences with…
I’ve had mixed experiences with Desicart. The fresh Indian vegetables and plantains I ordered were excellent and well-packed. However, the delivery has been problematic. On two occasions, the Shana frozen chappatis arrived 30 hours late and defrosted, resulting in wasted food. While the company offers a good variety of products and generally quick dispatch, they need to improve their delivery methods to ensure frozen items arrive in good condition. Overall, it’s a decent service with room for improvement.
November 1, 2024
Unprompted review
Great seller
Great seller. Contacted me and arranged for a equally high quality alternative brand of tinned Jackfruit when the one I wanted wasn't in stock. Fast delivery with a good courier (DHL). No complaints. Friendly and efficient.
November 7, 2024
Unprompted review
a good company to deal with
a good company to deal with, the goods come well packed and are delivered promptly
October 22, 2024
Unprompted review
Reply from Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
Always delayed
The delivery is always delayed and despite several instructions they always deliver at the concierge knowing there are perishables.
October 26, 2024
Reply from Desicart
Thank you for sharing your feedback. We appreciate you bringing this to our attention.
Upon reviewing your order, we can see that you selected the delivery date of 12/11/2024, and your product is scheduled to arrive on that date as per the delivery timeline provided. We understand your concern regarding the timing, but please note that your order is on track to be delivered as requested.
We value your business and appreciate your understanding.
Ordered rice, received bag of worms
I ordered rice from them, they sent me a bag of worms. Have sent them all the pics but they’ve refused to refund or take their worms back. Save your money and do not order from them, much better websites available for online deliveries.
Response to your pathetic reply: If the order has delivery date of 15 October and it is not 15 November yet (6 November as of today), how is that a “FULL MONTH”??? And I have posted this review after wasting time waiting for your replies on your customer care channel. Also, there is not “A WORM” in the bag, there are multiple worms, as in the bag is full of worms. I sent you several pics and videos to show all the moving worms. Imagine the disgust! Stop passing over accountability and defrauding people of their money. The quality of the rice is even more questionable as customers don’t sit at home to plant worms in the products you’re sending.
October 15, 2024
Unprompted review
Reply from Desicart
Upon reviewing your concern, we can see that you reached out to us a full month after receiving your order, stating that there is a worm in the rice bag. This is highly unusual, and it’s not the appropriate way to address such matters. Our policy clearly requests that any issues be reported within 3-4 working days of receiving the product, which you did not adhere to.
Given that you contacted us well outside of the acceptable timeframe, we are unable to proceed with resolving this issue as we normally would. We cannot take responsibility for matters raised after such a significant delay.
If you still wish to discuss this further, we suggest contacting us directly.
Good food very poor delivery .
Excellent fresh Indian vegetables .
But also ordered Shana frozen chappatis. Delivery was 30 hours late and chappatis were defrosted and had to be thrown away because you cannot refreeze . Such a pity but the company needs to change its delivery methods . This has now happened twice .
Such a waste of good food .
September 24, 2024
Reply from Desicart
We sincerely apologize for the delay in your parcel delivery. Unfortunately, as we rely on third-party services for shipping, occasional delays can occur. Please rest assured that we are taking additional steps to prevent this in the future.
Reply from Desicart
Thank you so much for this review. We really appreciate you being a customer
Great quality and good prices
All produce was in great condition, delivery was excellent and packaging was neat. Appreciated week of Indian food!
October 4, 2024
Unprompted review
Reply from Desicart
We are grateful that you took the time out to leave us a review
Quick and easy
We have been using desi cart for some time they always dispatch quickly and haven’t had any problems whatsoever.
October 4, 2024
Unprompted review
Reply from Desicart
Thank you so much for this review. We really appreciate you being a customer.
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