The frozen products are delivered defrosted. including fish. Ordered for restaurant use. Too much defrosted on delivery; money and time wasted.
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Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... See more
Company replied
Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... See more
Company replied
Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... See more
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Company details
Information provided by various external sources
Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.
Contact info
United Kingdom
- desicart.co.uk
3.9
Great
2K reviews
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Hasn’t replied to negative reviews
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Fantastic
Fantastic service. On time. Great quality and. Price. Good variety of Indian products too
September 23, 2024
Unprompted review
Reply from Desicart
Thank you so much for your positive rating
All products arrived on time as…
All products arrived on time as described and well packaged, will definately use them again.
September 26, 2024
Unprompted review
Reply from Desicart
Thank you so much for taking the time to leave us a rating
Tampered and not fresh veggies
This is the second time in a row the packaging is tampered and the veggies are not fresh
September 26, 2024
Great quality!
I was impressed with the quality of the fresh plantains i ordered, big and perfectly ripe. Everything arrived tightly packed with ice for the frozen goods. Fast service and good prices for top quality. Would definitely reccommend!
October 1, 2024
Unprompted review
Reply from Desicart
Thank you so much for taking the time to leave an excellent rating. We look forward to seeing you again soon.
Reply from Desicart
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Reply from Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
Good service and I will re order
Good service and I will re order. After a long time found a good efficient online Indian grocery store.
September 26, 2024
Unprompted review
Reply from Desicart
great to know that, will retain the same service further, thanks for your time for the review
Reply from Desicart
Thanks so much for sharing your experience with us
Very happy
The website was easy to use and delivery was fast. Everything was packaged securely too. Will definitely shop at desicart again.
September 26, 2024
Unprompted review
Reply from Desicart
We are grateful that you took the time out to leave us a review
Reply from Desicart
Thank you so much for taking the time to leave an excellent rating
Sana
I had a good experience and surely I'll order more. I am a regular customer now.
September 11, 2024
Unprompted review
Reply from Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
Very fast delivery and a very good…
Very fast delivery and a very good price
Lovely company to deal with
Definitely 5 stars
July 25, 2024
Reply from Desicart
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Good Service & Products…
All the products including the fresh were very good. It was all delivered on time so very pleased.
June 24, 2024
Reply from Desicart
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Awful customer service and bad delivery
Awful customer service. Order was 4 days late and everything arrived rotten. Avoid.
June 10, 2024
Unprompted review
Very bad service & scamming people.
Ver bad service. They are not attending my query for over 2 weeks, I have to and email several times to get a feedback. I was told 3 times that they will get back to me but no one manage to call or send a message. This is not the first time they have replaced items. They do it on purpose so they can get rid of other items. On top they will push you to put and review with greed of discount on the next order. If your order is less then £50 they will not apply the discount. This is a scam.
We ordered porotta and asked for porotta in replacement because the brand was not available, the operator who called said ok they will send a replacement, but instead they sent a local paratha brand which is different to porotta.
May 21, 2024
Unprompted review
Reply from Desicart
Thank you for your feedback. We apologize for any inconvenience caused by the product replacement.
As per our standard procedure, when we run out of a specific product, we always call or email our customers to confirm a suitable replacement. In your case, we reached out and received confirmation to replace the Diamond Family Paratha with the Taj Family Paratha.
We understand your concern about the taste difference. However, it's important to note that the Malabar Parotta and the Taj Family Paratha are distinct products with different flavor profiles. You had originally ordered the Diamond Family Paratha, not the Malabar Parotta.
Please be assured that the Taj brand is reputable and not a local brand. We aim to provide quality products and customer satisfaction. If you have any further concerns or need assistance, please feel free to contact us directly.
Flowers were dead on arrival
Flowers were dead on arrival
Brown and dying
Extremely disappointed
May 25, 2024
Reply from Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Excellent indian grocery supplier
I’ve been ordering from desicart for about 3 years now and I’m very happy with them! Just before lockdown, we moved from London to a smaller town in Devon and discovered that the local Indian grocery store isn’t great. Their stock was very inconsistent and small and it was inconvenient to get to.
I really struggled the first year we were here, stocking on items when we were eventually allowed to visit London. Until I discovered desicart!
I find that the ordering from desicart online every couple of months is cheaper and more convenient for me.
Their curry leaves, plantains and coconuts are excellent quality. The coconuts in particular are better than what the local grocery stores stock.
If they run out of stock for something after the order was placed, they call me and confirm the substitutions. I prefer this as there are no surprises when the order arrives.
I highly recommend them and will continue to buy my Indian groceries here.
March 1, 2024
Unprompted review
Reply from Desicart
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit.
Good quality, prompt delivery
I’ve ordered from here multiple times and the delivery is always quick, the quality is always amazing. Very happy with my purchases!
April 28, 2024
Unprompted review
Reply from Desicart
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
Delay in delivery as usual.
April 25, 2024
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