The frozen products are delivered defrosted. including fish. Ordered for restaurant use. Too much defrosted on delivery; money and time wasted.
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See what reviewers are saying
Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... See more
Company replied
Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... See more
Company replied
Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... See more
Company replied
Company details
Information provided by various external sources
Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.
Contact info
United Kingdom
- desicart.co.uk
3.9
Great
2K reviews
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Great service
Great communication. Alternative items offered if something is not in stock. Good selection of items. Prompt delivery.
September 26, 2023
Reply from Desicart
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
Reply from Desicart
Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it!
Excellent service and Quick delivery.
September 25, 2023
Reply from Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Timely delivery
September 24, 2023
Reply from Desicart
Thank you for the great review! We can’t wait to have you back again
Prompt and quality service
My previous orders were dealt with so swiftly and I am very happy with the quality of the products. Thank you. Look forward to more shopping with desicart
September 14, 2023
Unprompted review
Reply from Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Excellent delivery as all the time.
September 11, 2023
Unprompted review
Reply from Desicart
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
Everything was great
Everything was great, so if you could keep your prices low it would help. Well worthy of 4 stars and maybe even 5!!!
August 26, 2023
Reply from Desicart
Sorry that you felt prize is high. we never compromise in the quality of the product. We are giving high quality products to our customers. Quality is our first priority.
Delivery was delayed by a week and the…
Delivery was delayed by a week and the experience was not very friendly
August 25, 2023
Reply from Desicart
Our records show that your parcel was indeed delayed by one day, not one week as mentioned.
We understand the importance of timely deliveries and strive to meet our commitments. as you know well we depends on third party to delivery consignment so sometime we might not full fill timely delivery
We're sorry for any inconvenience this delay may have caused you. we ensure that this wont happen again.
Very good as expected again
August 18, 2023
Unprompted review
Reply from Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
Most South Indian vegetables are…
Most South Indian vegetables are available so we keep coming back to order from Desicart online . Vegetables are also of good quality
August 8, 2023
Unprompted review
Reply from Desicart
Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it! We hope to see you again soon.
Good quality fruits and veg
Delivery was prompt and fast and the fruits and vege we received were fresh and high quality !
June 24, 2023
Unprompted review
Reply from Desicart
Thank you for your review, will retain the same service further, thanks for your time. We look forward to seeing you again soon.
Frozen food delivered defrosted!
The frozen product I ordered wasn’t properly packaged and was defrosted when it was delivered. One item was missing from the order, still waiting for a refund!
July 25, 2023
Reply from Desicart
we take more care to pack frozen It will be packed in a woolcool package with ice bars
and ice gel, different from ice packs, which stand for long hours.
Accept our apologies for the inconvenience, Regarding the missing item the item is out of stock so we have already initiated your refund.
Missing items that was billed, very poor customer service
I had ordered for 10kg rice, I received only 5kg packet, but I was billed for 10kgs. I contacted the customer support, but no response even after 3 days.
July 23, 2023
Reply from Desicart
Due to unforeseen circumstances in our process, your item was not dispatched as intended.
However, we have taken immediate action and redispatched your items and it got delivered to you. We have also reviewed our processes to ensure that such incidents are prevented in the future.
Please accept our apologies for the initial inconvenience.
Order hasn't arrived at all
Order hasn't arrived at all. They explained it was out of stock & initiated a refund - but only when I chased them 8 days later.
July 23, 2023
Reply from Desicart
Dear Michael we did checked and initiated the refund within 2 days and informed you via mail regarding the same the refund amount will be reflected in your account within 2-3 working days from the date of issued it doesn't take 8 days.
Very nice and on time service
July 13, 2023
Unprompted review
Reply from Desicart
Thank you so much for this review we're glad that you enjoyed our service, will retain the same service further, We hope to see you again soon.
😊 i live this product
June 23, 2023
Reply from Desicart
Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it
I have ordered 3 times from Desicart…
I have ordered 3 times from Desicart and the packaging is really well done, food is delivered fresh with an excellent delivery service, will certainly order again and again
Regards P Clark
July 14, 2023
Unprompted review
Reply from Desicart
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit
Top Notch service
Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extremely fresh and lasts long in the fridge. The only thing is that the price of few items is at a higher segment as compared to any retail outlet (but that comes with a privilege of having everything delivered to your doorstep at a desired day).
Overall very happy with the service and would highly recommend it to everyone!
July 13, 2023
Unprompted review
Reply from Desicart
Thank you so much for this review we're glad that you enjoyed our service. Always Quality is our first priority. The price of each products includes packing, labor and other expenses. We don't compromise in the quality.
Thanks for your feedback anyway, surely we will consider your concern and We look forward to seeing you again soon.
Great product!
July 12, 2023
Unprompted review
Reply from Desicart
Thank you so much for taking the time to leave us a 5-star review
Good quality and delivery as…
Good quality and delivery as promised... 👍
July 15, 2023
Unprompted review
Reply from Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
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