Design Centre Reviews 

Me and my fiancé visited the jewellery quarter to shop for wedding rings. After going in to some shops we came across Design Centre where we met Tina who was very helpful and found us both the perfect rings.

We was grateful with it being very close to closing time on a Friday! A lovely shop with excellent customer service, thanks a lot Tina!

After looking at other shops, my Husband and I came across The Design Centre where we we impressed from the moment we walked in and were greeted by the lovely and friendly Tina. My Husband wanted to buy me a Ring for our 50th Wedding Anniversary. We were thinking of white gold or platinum with diamonds but we didnt really know which design. With Tina's help and expertise we decided on the platinum ring. Their choice of rings and quality were outstanding and it wasnt long before we chose a beautiful platinum and diamond ring. It was then we met Dave who was friendly and professional and as like Tina made us feel completly at ease and special. Dave offered to size the ring that day but we were in no hurry and decided to collect the following week. The Design Centre is exceptional with high class jewellery and first class staff. Thank you Tina and Dave.

Came into the store on a Saturday and was warmly welcomed by Tina and the team. Tina took her time to walk my partner and I through options and sizing, providing amazing service (and patience). We bought a gorgeous 18ct diamond ring, at a great price. Thank you Tina!

We were looking for a 40th birthday present for my daughter when we entered the design centre. We were approached and welcomed by a very friendly sale assistant who explained the pricing of the different jewellery we were looking at. It was a very relaxing environment no one trying to push us to purchase any items, just a very knowledgeable assistant we did purchase exactly the present we wanted at a very reasonable price they also put the jewellery into a lovely presentable box and bag.

Gemma was fantastic, helped us get exactly what we want. No pressure just a really good service

We were looking for that perfect engagement ring just for us. After going to a few shops and feeling disappointed we popped into the Design Center and what a difference. A lovely lady called Gemma asked me what I was looking for. It felt so personal and I was made to feel special. No hard sell and the service was 100%. I found my perfect ring and It only took a week to get the ring sized. Absolutely an amazing little shop with top class jewelry. Could not recommend enough.
Thank you Gemma for making it such a special experience for me.
We will be back for the wedding rings soon xx

Dropped in Thursday with a broken ring and lost diamonds, the service was fantastic, they said they would try to repair or replace it. Two days later a new ring arrived in the post.
How could anyone ask for any better service.
Thank you
Angela

Amazing service from Gemma and Ella, they made me feel really welcome without a hard sell approach. They gave me lots of advice and worked within my modest budget allowing me to buy the most beautiful engagement ring, and she said Yes! I was a little nervous and clueless and they helped and guided me through the whole process.

Amazing experience, Ella was so knowledgeable and helped us massively to choose the right wedding rings for us, really appreciative! Thank you! Would definitely recommend.

If I could rate higher I would! We had such a great experience. We brought our wedding rings and some wedding jewellery and the team in there were amazing! Daksha especially made us feel so comfortable and was so helpful and patient with us. There didn’t feel like any pressure to buy and it was the only shop we felt comfortable in. We went to so many others and this was by far the best especially their customer service. Would totally recommend. We left very happy! The team, customer services and place was unmatched ☺️

Tina made us feel very comfortable and provided excellent advice whilst helping us choose our wedding bands. We didn’t feel pressured like we did in other jewellers on the day and we are very grateful for the kind and personal service provided.

I had a wonderful visit at the design centre. Out of all the shops I visited it was the only one I felt comfortable in. Gemma and the staff were kind, thoughtful and helpful. There was genuine care and conversation and no pressure. They helped me find some jewellery I really loved after inheriting a little money from my mum and I would not hesitate to go back. My next purchase will definitely be here. I also got a fantastic discount. Thank you

Great experience buying diamond earrings for my wife’s birthday. Helped by the lovely Gemma who was very helpful in making the right choice

We had a wonderful experience at the Design Centre in the Jewellery Quarter while choosing our wedding bands. A special mention has to go to Daksha, who was absolutely lovely from start to finish. She was attentive, incredibly knowledgeable, and really took the time to listen to what we wanted. Nothing felt rushed or pressured, and her guidance made the whole process feel calm and special. She helped us find rings we truly love, and we couldn’t be happier. Thank you for such a memorable and enjoyable experience.

A very warm welcome by staff. Gemma particularly paid attention to our needs and guided us accordingly.

Once we had chosen the ring, we asked if the rings that would be going with the new ring could be cleaned. No hesitation just agreed straight away.

The ring needed to be resized which was done within the hour advised.

Gemma also went above and beyond guiding us to the most popular place to sell scrap gold.

Thank you Gemma 😊

Tina was fantastic when I purchased a set of earrings and neckless, her customer service was outstanding and nothing was to much trouble. I would 100% recommend this shop and Tina is an asset to the company. See you soon Lee

Family jewellery business in the heart of Birmingham's famous jewellery quarter. The friendly service and attention given by David and his team is excellent. They are knowledgeable, happy to show you the products and let you take your time to make the right decision on an expensive purchase. As a regular to the qtr we will always pay The Design Centre a visit from now on.

Exceptional customer service from Gemma. She listened and met our needs offering support and advice which led us to buy a high quality product. A true asset to the company.

Went to the JQ as I was due a ring for my 25th wedding anniversary. I went in and I was adamant on the type of ring I wanted. After trying a few and unsure on what I thought I liked, Gemma picked out a ring that I wouldn’t have looked at and it was perfect for me. Thank you for your help and I wouldn’t hesitate to return.

Love love love this shop! Gemma and Bina were amazing lovely people and extremely knowledgible. I 100% recommend Design Centre - it's now my fo to shop for purchasing jewellery.