designerglasses.co.uk Reviews 308

Bought the exact glasses that I've been looking for and they were delivered within 48hours.
Great customer service too.
I will definitely use this company again.

Perfect, very happy with purchase an delivery, definitely will use in future !!

Absolutely excellent. I received perfect Tiffany glasses the next day! Thankyou for a perfect service

Decided to purchase some Tom Ford with very specific lenses request as well as changed lenses in Louis Vuitton glasses. Jemma for DG was super helpful on the phone to my needs and delivered in timeframes she said she would. Would definitely recommend and use in future! Thanks Jemma

Brilliant service. Brilliant glasses. Brilliant price. No hassle. Spot on. Would definitely order again.

Bought a pair Gucci sunglasses. Great service!

I can't recommend Designer Glasses enough - I ordered a pair of sunglasses at the start of March and had some issues with the website. Nicky was so helpful and quickly resolved these issues so that I was able to place my order the next day. Even though the frame was out of stock when I ordered and I was advised it could take up to 8 weeks for the glasses to arrive, they came 3 weeks later and I love them! Probably the best customer service I have ever received!

Absolutely love my new glasses from this website, amazing value for money! I couldn’t afford to get the Gucci glasses I loved in the shop and found these online for half the price!

I spoke to Nicky right from the start. She was so so helpful which in this day and age is becoming rare. She went out of her way to (as first port of call on behalf of the company) make me feel so welcome and appreciative of my enquiry into purchasing my special glasses and closing to deal with your company. She was so professional and put me at ease immediately giving me full trust in your company and the purchase of your goods. Throughout I was guided and helped to chose my glasses and am so pleased to say I am so exstastic with them. I love them.
There were a few issues, not Nickys' but the delivery from suppliers but these things happen. Throughout she endured to chase and update until I received my order.
As a retired HR Officer/Manager I can honestly say that I would have her on my team any day. See fulfilled employment law complying to the customers' needs and supported her company fully. She is a total credit and I hope the company will recognise this and award her.
Some HR and Companies do not show the value of their employees. Please look after this lady. Please do not lose her.
Sheila Yalias Degree in Personnel Management. Years of helping and rewarding employees.

Amazing service from start to finish. I'm not going to lie, this was the 5th glasses website I contacted for a pair of Gucci glasses and the difference in customer service set designer glasses.co.uk apart from the rest. Nicky was so friendly and helpful, I cannot thank her enough. As my prescription was not as straight forward as most she explained how I could order and the extra costs involved which were considerably lower than the other providers. Finally, as my glasses were out of stock she explained it would be a 4-6 week wait, which I was happy to wait. My glasses arrived in under 2 weeks and they are beautiful. I will definitely be using designer glasses for all future glasses. Thank you 😊

I've never purchased glasses online before, but on research I could save over half the price compared to the high street so it was a no brainer! It took a bit longer for my glasses to arrive, but on speaking with Nicky she advised there were issues due to Brexit which couldn't be helped. My glasses arrived a week later and I'm so happy with them! I will definitely recommend DG to my friends and family....I'm now on the look out for some sunglasses :)

I was initially a bit nervous to purchase as I had never heard of this company but I am thrilled that I did! My sunglasses arrived so promptly, and they’re gorgeous !! Will definitely be returning for a second purchase in the near future as their prices are unmatched. Thank you!

I am now the delighted owner of a brand new pair of Maui Jim sunnies. They are wonderful!
I love Maui Jim's anyway but these are really lovely. The polarised lenses cannot be bettered in my opinion.
Now on to Nicky. What an absolutely lovely, charming professional and helpful person. She could not do enough to assist me in my purchase. Fantastic.
Thank you very much. Shopping on line can be very hit and miss - well, this was a hit!

What an amazing company I have never had prescription lenses glasses arrive so fast even from the high street brands such as spec savers. Got a pair of Tiffany’s glasses they are beautiful. Kept up to date on location of glasses. Ordered glasses Sunday had them Friday morning!

Nicky for Prime Minister!! 🙌🏾👍🏾😁😁😁

I wholesomely join the masses in commending Nicky and the customer service experienced/received from designerglasses.co.uk.
The value for money is amazing, quality products at super competitive prices, I love this😁🙌🏾.
Nicky is really clued on with the different styles and is very hands on helpful if you need assistance!
Postage was instant, shame for Royal mail delaying delivery of second pair ordered until today but first pair got to me next day! I'll definitely do business here again!
YESSSSSSSSSSS.🔥🔥

Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back straight away. Then I placed my order & she noticed I had put my email address wrong so she forwarded it to me! The glasses arrived well within the indicated timeframe & are perfect. So reasonably priced too

Ordered some Gucci glasses that I couldn’t find available anywhere else. After I had ordered them I got an email saying they were discontinued and unavailable.. however a member of staff got in contact to say that they had sourced them from the Gucci rep which I thought was fantastic. Unfortunately they didn’t suit me but the returns process was just as easy with refund processed efficiently and brilliant telephone manner from the staff. Would order more glasses again from you guys thank you

Last year (when holidays were allowed) I tried on a pair of Tiffany frames at duty free and my clever husband took a picture of me with them. I really wanted that frame back then. I went and got a eye test from a local optician and got a copy of my numbers. I then thought let me have a look online.
I came across designerglasses.co.uk and I sent a email attaching the picture of the Tiffany frames to try and find out which ones they are.
Straight away they emailed back and located the exact frame! The price was too good to be true but looking at trust pilot reviews I bit the bullet and went for it.

The whole pair cost me £181 and were dispatched the very same day as they had it in stock! Nicky called me to go through the technical bits along with a good 40 minute chat about her son and how we both miss traveling because of Covid!!

The glasses were nicely packed and lenses are definitely a good quality compared to the other pair I bought for twice as much money 2 years ago from shop. Can not fault these glasses and everything looks HD lol!

I don't normally write reviews but I feel as though its my duty to share this. In these current times, going online is the new norm and this website and customer service has really made me much more confident to buy online again.

If you are struggling with finding good quality glasses and for a good price, try this company out!

Lucy xxx

I’ve just received my beautiful Tom ford glasses, I ordered on Tuesday (10/11/2020) and delivered today, quicker that I expected as they had to order the glasses from the supplier. Excellent service (a happy customer here)

The website was easy to navigate, but my computer made it somewhat problematic. However, one phone call and Nicky from Customer Service was able to come to my rescue. Thank you. Once ordered, my glasses arrived without delay and communication from Designerglasses was excellent. My glasses are perfect, and I wouldn't hesitate to recommend Designerglasses.