Designer Inspired Reviews 88

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Avoid at all costs the quality of the bags are awful I returned one and am waiting for a refund credit note now all the emails are bouncing back £160 down the drain!!

Rated 1 out of 5 stars

I have bought 2 items to give someone a birthday present which suppose to deliver within 2 to 5 days. But the items didn't arrive even after two weeks so I had to buy a present from another shop to gi... See more

Rated 1 out of 5 stars

DO NOT PURCHASE ANYTHING FROM THIS COMPANY. THEY TRULY ARE CON ARTISTS. I SHOULD HAVE LISTENED TO THE OTHER REVIEWERS. IF YOU ARE THINKING OF RETURNING AN ITEM DO NOT BOTHER BECAUSE YOU WILL NEVER G... See more

Rated 1 out of 5 stars

I am unimpressed with the customer service of this company. I received an empty damaged parcel instead of my 2 necklaces. I have contacted the company twice over a week ago and nobody has contacted... See more

Company details

  1. Jewelry Designer
  2. Costume Jewelry Shop

Written by the company

A British Brand Selling Luxury Jewellery at Affordable Prices. Located in UK Established Since 2013


Contact info

1.5

Bad

TrustScore 1.5 out of 5

88 reviews

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1-star

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Rated 1 out of 5 stars

AWFUL CUSTOMER SERVICE

AWFUL CUSTOMER SERVICE, DON’T BUY. Had to return an item at my own expense as it didn’t fit - never received the replacement or any refund. I contacted the company about it multiple times and they did not respond. Really disappointed.

May 9, 2021
Unprompted review
Rated 1 out of 5 stars

NOT RECEIVED ITEM

I placed an order on the 20th March 2021 and I still have not received any information about it and I have not received the Silver Titanium Steel Cross Love Ring with Swarovski I had ordered and paid for the money has been taken out I have also emailed a number of times and have not received heard anything back I am not happy at all.

April 25, 2021
Unprompted review
Rated 1 out of 5 stars

Sizing is so bloody inaccurate

Sizing is so bloody inaccurate it’s ridiculous! Chain that was literally advertised to come to mid chest length, and good width is like a tiny little choker it’s honestly like it was made for children but apparently men’s!

April 15, 2021
Rated 1 out of 5 stars

Shocking company

Shocking company, returned ring and got no refund and have been trying to contact the company for 2 months on all forms of social media etc to get my refund and not recieved any reply. DO NOT BUY FROM HERE!! you will be scammed

April 8, 2021
Unprompted review
Rated 1 out of 5 stars

No customer service

I am unimpressed with the customer service of this company. I received an empty damaged parcel instead of my 2 necklaces. I have contacted the company twice over a week ago and nobody has contacted back. I contacted the carrier prior and they said i need to go through designer inspired. How can i do that when they dont reply to emails. Terrible.

April 1, 2021
Unprompted review
Rated 1 out of 5 stars

Order not as expected and still…

Order not as expected and still awaiting a response

March 18, 2021
Designer Inspired logo

Reply from Designer Inspired

Hello

We are sorry you are unhappy with your order. Most replies are within 2 working days, however due to current restrictions, sometimes it can be slightly longer.

We have emailed you our response directly.

Regards

Designer Inspired Team

Rated 4 out of 5 stars

Great products, amazing quality and price

Great products, amazing quality and prices! The only thing stopping me give 5* is that the gift set (necklace and earrings) weren’t in matching boxes and these are a wedding gift so would have preferred them to be matching- but that’s me being a little nit-picky!

March 12, 2021
Designer Inspired logo

Reply from Designer Inspired

Hello Elisha,

We are happy to hear you are pleased with your purchase.

Thank you for shopping with us.

Rated 1 out of 5 stars

didn’t turn up

March 10, 2021
Designer Inspired logo

Reply from Designer Inspired

Hello Simon,

We are sorry to hear your order has still not turned up.

Upon further investigation, there may be an issue with the address your provided us with.

We have contacted Hermes to locate your parcel and are trying to get it out to you asap.

Regards

Designer Inspired Team.

Rated 5 out of 5 stars

Love all the items I recieve

Love all the items I recieve, I'm on my 3rd order now. Good quality quick delivery. Very impressed

March 10, 2021
Designer Inspired logo

Reply from Designer Inspired

Hello Laura,

We are happy to hear you are confident in placing repeat orders with us.

Your custom is very much appreciated.

Rated 5 out of 5 stars

Absolutely loved the ring I got

Absolutely loved the ring I got. Perfect size. Now looking to buy the matching bracelet.

March 8, 2021
Designer Inspired logo

Reply from Designer Inspired

Hello Alison

That is great to hear!

We have the matching bracelet in stock, and we look forward to receiving your next order.

Thank you for shopping with us.

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