I received my sunglasses but they did not fit properly. Ive since ordered a new pair and th exchange process was very easy. I found Designer Optics to be prompt and courteous through the whole proce... See more
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Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on
Dekalb Avenue 507, 11205, United States
No recent history of asking for reviews
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Replied to 95% of negative reviews
Typically replies within 2 weeks
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Excellent service, fast shipping, and great prices. I would definitely buy again!
If you’re super priced confidence, you can give this company a try, but I was worried up until the day. I got my glasses that it would turn into a hassle. They advertise coming in one week and it took almost 20 days. I did finally receive the glasses and they were a much better price but I do get the feeling it would be difficult to return anything.

Reply from DesignerOptics.com
Very satisfied customer. Designer Optics offered competitive prices and were responsive to questions. My glasses arrived on time and are perfect. I'd recommend Designer Optics.
They lie about returns. They don't accept returns and explicitly deceive their customers on their website that they offer "Easy Returns."

Reply from DesignerOptics.com
As advertised with timely delivery
Good communication. Quick response to a question via email (responded within 24 hours). Great customer service regarding changing shipping option when my personal deadline couldn’t be met for insurance. authentic product. Happy customer.
The prices were great. You had the item that I was looking for, and it shipped quickly.
I am very disappointed in my experience! I paid over $200 for reading glasses and they used the distance on my prescription instead of adding the additional to account for reading. They didn’t offer a replacement or a refund or even a partial refund. They are the subject matter experts, not the customer, so they should be able to read a prescription and ask for clarification if they aren’t sure if the single vision is for distance or reading (although clearly you can see I didn’t need glasses for distance). Would not recommend.

Reply from DesignerOptics.com
Ordered a pair of Versace eye glasses and am very pleased with purchase. The price for the frames was excellent and they fit perfectly. The prescription for eye glasses was followed with no vision issues with near or far distances. I am very satisfied with this purchase and recommend them.
Easy to navigate website. Great prices. Glasses were sent quickly. Very happy with my experience.
The sunglasses camed scratched now i gotta return them on monday very disappointed that was one of my mother gifts and they charge for protection and for what going to order from a different website.

Reply from DesignerOptics.com
I was initially a bit concerned after coming across some negative reviews after placing my order, but I’m very happy to say my experience was completely positive and seamless. I received my Prada sunglasses exactly one week after ordering, in perfect condition. They were clearly authentic and arrived with the case, cards, and all original packaging.
I had also reached out to customer service to ask about shipping, and they responded within a day and a half. Overall, no issues at all and a smooth experience from start to finish.
Ordered prescription glasses that took 16 days to arrive (advertised as 7). When they finally showed up, the lenses were the wrong prescription—verified by my optometrist.
Contacted support expecting a straightforward fix. Instead, they told me lenses are "final sale" and offered to let me return only the frames. The lenses they made incorrectly. Their mistake, my problem apparently.
After two weeks of back-and-forth trying to get a refund for a product they made wrong, they simply stopped responding.
If they get your prescription right, maybe you're fine. If they don't, good luck.
EDIT: Yes they finally responded after going silent for a week. I'll update this review after they receive the glasses to see if they correct their mistake.

Reply from DesignerOptics.com
I received defective frames from this seller (cost over $300). Provided support phone number directs customers to use email instead. I sent multiple emails over the course of a week with photo evidence, also submitted a return request form on the website, but received no response for over 1 week. I strongly recommend staying away from this seller.

Reply from DesignerOptics.com
Took forever to ship. Tracking wasn't very accurate. On top of it all, the frames came incredibly out of shape and bent. To the point where I need to go pay to have them reshaped professionally.
Not very happy.

Reply from DesignerOptics.com
Got exactly what I needed and shipped fast and when I checked out I I forgot my savings code and they gave me the credit back! Email communication was prompt and helpful . If only all businesses were this good!
Item was great, exactly as described and in brand new condition. The price was very reasonable and beat other sellers. Shipping was fast.
I haven’t had much negative experiences with this company. I absolutely love every pair of glasses. I’ve ordered from them and I’m on my fourth pair because I keep buying the wrong size but I absolutely love my glasses. I’m still waiting on my refund for a pair but everything seems to be moving pretty smoothly
Received my order in a timely manner, they shades i order were exactly as described and authentic, came in original packaging. I was skeptical because of the price being so low, I purchased the same pair of shades a few years back but left them in a hotel so I was super happy to get a new pair.
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