Desmond & Dempsey Reviews 

3,598
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 500 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the wonderful sleepwear collections. Customers frequently praise the exceptionally soft cotton materials, vibrant and unique prints, and gorgeous presentation boxes that truly elevate the unboxing experience. Furthermore, people often mention the prompt delivery services and the exceptionally helpful customer support team ready to assist with any questions. However, some customers also noted occasional sizing discrepancies and minor product flaws such as missing buttons or extremely thin fabric. A few people were also dissatisfied with slow customer service responses and experienced difficulties when trying to secure refunds or resolve delivery issues.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the exquisite cotton quality, beautiful... See more

Quality

People report positive experiences with quality, highlighting the soft and breathable cotton fabric as well... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick shipping times,... See more

Customer service

Reviewers mention positive feedback about customer service, frequently highlighting prompt and helpful... See more

Order

Customers consistently note ambiguous experiences with order processes and delivery, with many expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took a week ... with conflicting messages about when and how delivery would happen ... obviously not D&D's fault; it's just difficult to send packages from Britain to Europe these days and I... See more

Company replied

Rated 4 out of 5 stars

Would have been better to make it obvious I was buying Pointelle shorts only rather than a set of top & shorts that I thought I’d bought. My partner was disappointed when it arrived so had to buy the... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the latest pyjamas addition to my D&D’s collection ♥️ The linen is beautifully soft & the design a striking collage 😍 All my D&D’s are cherished & without doubt perfect to live... See more

Company replied

Rated 5 out of 5 stars

I already had a dressing gown before receiving this latest item 'Loxodonta Print Chambray/red boxy top. I love the soft cotton material, beautiful colours and print. Also the fit and design is perfec... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Men's Clothing Store
  4. Women's Clothing Store

About Desmond & Dempsey

Written by the company

We make fancy pyjamas. But proper ones, you know? Hand-painted prints. Fine cotton. A tuxedo of leisure, if you will. A uniform to celebrate life at home.

They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.

It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.

Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them

It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.

Joel and Molly xx

SHOP NOW

Desmond & Dempsey

Written by the company

𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
We always want our PJs to offer a sense of cosiness and ease, but this year—of all years—we want to take things up a notch. We believe that proper pyjamas are what butter is to toast. A way of turning something quite ordinary into something quite magical. We've been making fancy pyjamas since 2014. Our latest collection, LoveSleeps, has just launched. A collection that was inspired by a Monastery and a Temple, on an island off the coast of Naples - Ischia. Joel and Molly, visited in August 2024 for a long weekend and were so moved by the space, by the quiet and creativity that came from rest that our studio has created not only a new seasonal collection, but a new chapter and calling card for D&D: “and on the seventh day there was rest”. The collection pays ode to the heavenly parts of rest. The freedom it allows our minds. It’s also an homage to the summer days that we pray last forever but eventually become a dream. 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.

Monogramming & Gift Wrapping On The House.

A personal touch (literally).

A personal touch (literally).
We offer free monogramming for all. Initials, emblazoned across a pocket. A practical, no nonsense luxury. Whether you’re buying for yourself, your crew, your mate, your man, your mother, if a bigger power move exists, we’re yet to hear of it. Our pyjamas come in a rather splendid box covered in leopards, secured in tissue with a free Sunday Paper to dive into.

SHOP PERSONALISED PJS


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(3,598)

497 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt delivery in breathtakingly…

Prompt delivery in breathtakingly beautiful packaging!

June 1, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi there, 
Thank you so much for your kind review - we are so pleased you love the packaging :)
We hope you adore your D&Ds!
Take care, the D&D team x

Rated 5 out of 5 stars

The absolute best sleep wear out there

The absolute best sleep wear out there. Worth every penny

June 1, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi Joanna,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with us! 
Our team works so hard to bring the best pieces to you, truly means the world to us. 💛 
We hope your new D&D pieces bring you plenty of cosy moments.
Take Care,
Team D&D x

Rated 5 out of 5 stars

I love your Pj

I love your Pj. ❤️

May 28, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi Fernanda, 
Thanks so much for taking out the time to write us a review. 
We are so delighted to hear that you love your D&D's. Your feedback means so much to us, so, thank you!😊
Hope to see you back soon. 
With Great Care, 
Team D&D x

Rated 5 out of 5 stars

Twice a very good experience

The two pajamas (men's and women's with leopard print) are very attractive and of good quality.
They were delivered quickly in beautiful packaging;
I highly recommend this shop.
The embroidered initials are also very nice:).

May 27, 2026
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Reply from Desmond & Dempsey

Dearest Guitty, 
Thanks so much for taking out the time to write us a review. 
We are so delighted to hear this as we put in a lot of effort into making these for you. Your feedback means so much to us, so, thank you!😊
Hope to see you back soon. 
With Great Care, 
Team D&D xx

Rated 4 out of 5 stars

Beautiful, especially the packaging

Delivery took a week ... with conflicting messages about when and how delivery would happen ... obviously not D&D's fault; it's just difficult to send packages from Britain to Europe these days and I'm glad they are even doing it, unlike some favourite British companies.
Box containg the PJs is gorgeous, I need to think of something to use it for, it's too beautiful to throw away.

May 21, 2026
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Reply from Desmond & Dempsey

Hi Ally, 
Thank you so much for the review. 
We’re really glad everything hit the mark and you love your D&D's as much as we love making them for you. We will be sure to pass this feedback on to the delivery service. 
Hope to see you back for more soon!
Take Care, 
Team D&D x

Rated 5 out of 5 stars
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Dear Svetlana, 
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much!
May you get lots of dreamy sleeps and comfort. x
Take Care, 
Team D&D x

Rated 5 out of 5 stars

I bought the Dorothea long set

I bought the Dorothea long set, they are the most beautiful pjs , really lovely design and really well made. I also love the packaging, the boxes are a present in themselves absolutely gorgeous. 5 stars

May 20, 2026
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Reply from Desmond & Dempsey

Hi Catherine, 
Thank you so much for the review. 
We’re really glad everything hit the mark and you love your D&D's as much as we love making them for you. 
Hope to see you back for more soon!

Take Care, 
Team D&D x

Rated 5 out of 5 stars

Good service

Good service. I didn’t like the pyjamas, (felt a bit uncomfortable) but the return was easy and refunded quickly

May 8, 2026
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Reply from Desmond & Dempsey

Dear Gail,

Thanks for taking out the time to write us a review. 

We are glad that you liked our service but sad that you did not like your D&D's. We would love to learn more so we can make improvements. Please do reach out to our tam wiht your feedback at Customercare@desmondanddempsey.com

Hope to hear soon, 
Team D&D xx

Rated 5 out of 5 stars

One Happy Customer

Mina was incredibly prompt with her responses and very helpful and understanding throughout. She quickly cancelled my order, which allowed me to place a new one after I had accidentally selected the wrong size the first time.

I absolutely love their nightdresses (I already own one), and they are perfect for hot nights like the ones we are currently experiencing in the UK.

May 26, 2026
Unprompted review
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hello Komodo,
Thank you for taking out the time and writing us such a lovely review.
We love to hear this and are glad you had a good experience with us. Our team works hard to make your experience the best, so thank you!
Hope to see you back for more very soon. Happy Lounging!
Take care,
The D&D Team x

Rated 4 out of 5 stars

Would have been 5* but I ordered item…

Would have been 5* but I ordered item wrongly shown as available on website.

May 4, 2026
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Reply from Desmond & Dempsey

Hi Jack, 
Thanks so much for taking out the time to write us a review. 
Sorry to hear this! We always recommend reading the product name and description as well as reviewing your basket at checkout to ensure you have got the right items in your cart. 
With Great Care, 
Team D&D xx

Rated 5 out of 5 stars

Softest lightweight comfortable pyjamas

I have quite a few pairs of these pyjamas now and I absolutely love them.
Super lightweight ,easy to wash, the softest cotton and lovely designs. My husband is also now very happy with the few pairs that he has to.!

May 18, 2026
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Reply from Desmond & Dempsey

Dearest Amber, 
Thanks so much for taking out the time to write us a review. 
We are so delighted to hear this as we put in a lot of effort into making these for you. Your feedback means so much to us, so, thank you!😊
Hope to see you back soon. 
With Great Care, 
Team D&D xx

Rated 5 out of 5 stars

Fit is comfortable and the material is…

Fit is comfortable and the material is so and the pattern so attractive. Makes taking a nap possible and luxurious

May 18, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi there,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with us! 
Our team works so hard to bring the best pieces and service to you, truly means the world to us. 💛 
We hope your new D&D pieces bring you plenty of cosy moments.
Warmest wishes,
The D&D Team

Rated 5 out of 5 stars

Beautiful lightweight cotton

Stunning design, good length, beautiful light weight, high quality cotton that feels like silk!

May 18, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Dear Joanna, 
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much! 
Hope you get lots of dreamy sleeps and comfort. x
Take Care, 
Team D&D x

Rated 5 out of 5 stars

Perfect luxurious gift for my friend

Perfect luxurious gift for my friend. Gift wrapped too.

May 15, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi Rebecca, 
Thanks so much for taking out the time to write us a review.
Nothing makes us more happy than this as we put in a lot of effort into making these quality pieces for your leisure. Hope your friend has a lovely time lounging! 
Take Care, 
Team D&D x

Rated 5 out of 5 stars

Always the most beautiful products

Always the most beautiful products. Elegantly presented and super quick delivery. Just wish they were cheaper so I could have all of them!! No other pjs will do now.

May 21, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Dear Amy, 
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much!
May you get lots of dreamy sleeps and comfort. x
Take Care, 
Team D&D x

Rated 5 out of 5 stars

Beautiful product

Beautiful product. Beautiful packaging. Sent promptly.

Everything I had to expected. It did not disappoint. Should have bought sooner.

May 5, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi Cochin,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with us! 
Our team works so hard to bring the best pieces and service to you, truly means the world to us. 💛 
We hope your new D&D pieces bring you plenty of cosy moments.
Take Care,
Team D&D x

Rated 5 out of 5 stars

Beautiful pyjamas every time!

Beautiful pyjamas every time!

May 4, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi Astrid, 
Thanks so much for taking out the time to write us a review. 
We are so delighted to hear that you love your D&D's. Your feedback means so much to us, so, thank you!😊

Hope to see you back soon. 

With Great Care, 
Team D&D x

Rated 5 out of 5 stars
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Dearest Carol, 

Thanks so much for taking out the time to write us a review. 

We are so glad to hear this! Hope you have the most wonderful time lounging. x

With great care,
Team D&D x

Rated 5 out of 5 stars

Great service

Great service, quick delivery and quality item. As I live in Canada I was extremely please by how quickly I got the item.

May 12, 2026
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Reply from Desmond & Dempsey

Dear Joanne, 

Thanks so much for taking out the time to leave us a review. 

Nothing makes us more happy than your feedback, so thank you! x

Hope you have a great time sleeping in them. 

Take care,
Team D&D x

Rated 5 out of 5 stars

I adore the jersey fabric

I adore the jersey fabric! Never want to take it off

May 11, 2026
Desmond & Dempsey logo

Reply from Desmond & Dempsey

Hi Hiba, 
Thank you so much for the review.
 
We’re really glad to hear this as we put in a lot of effort and love into making this for you! Thank you for sharing this. 
Hope to see you back for more soon. 

Take Care, 
Team D&D x

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