Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixt... See more
Company replied
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Review summary
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I have always had good luck and good service from Detroit axle until this order. I entered my car information (2011 kia sorento EX) And placed the order for front brake pads. I received bra... See more
Company replied
Was not happy that only one of the two parts that I ordered actually shipped. Very happy with the person who helped me from customer service today in resolving the issue.
Company replied
Not only is the price outstanding, but the convenience of purchasing parts in kit form instead of buying each part individually. Ive had no problems thus far with quality, durability or fit. Thank you... See more
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Company details
Written by the company
For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.
Contact info
Eight Mile Road 2000, 48220, Ferndale, United States
- detroitaxle.com
3.7
Average
1K reviews
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with our service and pricing. We look forward to helping you again.
The cross drilled/slotted rotors are…
The cross drilled/slotted rotors are beautifully finished and my go-to look and for performance. Never has warped rotors prior or during use. Good value for daily driving applications.
April 17, 2026
Reply from Detroit Axle
Thank you for your detailed feedback, we really appreciate it. Glad to hear you are happy with the finish, performance, and value of the rotors. It means a lot to know they have been reliable for your daily driving and we look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the quality and quick shipping. We look forward to helping you again.
When I called about the wrong park they…
When I called about the wrong park they explain everything in details what I had to do very helpful
April 17, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are glad our team was able to guide you through the issue and provide clear support. We look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear ordering was quick and easy and that you are happy with our pricing. We look forward to helping you again.
Once I receive the product I'll let you…
Once I receive the product I'll let you know but ordering on the phone they were very helpful
April 16, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear our team was helpful over the phone and made the ordering process easy. We look forward to hearing your thoughts once you receive your order.
Ordering again
We've ordered before and was fast delivery so we're doing it again. Easy to look up what we need.
April 19, 2026
Reply from Detroit Axle
Thank you for your continued support, we really appreciate it. Glad to hear you had fast delivery and that it was easy to find what you needed. We look forward to helping you again.
Thank you for including brake fluid and…
Thank you for including brake fluid and brake cleaner along with the brakes! Quick shipping too! We are never disappointed with Detroit axle!
April 16, 2026
Reply from Detroit Axle
Thank you for your kind words, we really appreciate it. Glad to hear you were happy with the added items and the quick shipping. It means a lot that you continue to trust us and we look forward to helping you again.
I bought front and rear brakes and had…
I bought front and rear brakes and had them installed. The rear brake set was missing the rear wear pad sensor. They wanted me to send the entire set back or give me 5 dollar credit. They brakes are on the car and I had to go and buy a sensor. 5 dollars... REALLY! They will not get my business again.
April 11, 2026
Unprompted review
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are very sorry to hear about the missing sensor and understand how frustrating that must have been after installation. This is not the experience we want for our customers. Please reach out to us so we can review this further and work toward a better resolution.
Not only is the business a scam but…
Not only is the business a scam but customer service is extremely poor. We received a brake kit from this seller only for the parts not to fit the vehicle. The return was initiated immediately and all the parts were accounted for and according to the tracking number the package was picked up by fed ex on 3/27/2026 and item was received by them on 4/16/2026 and signed by A.ALEX. They refuse to give a refund initially because according to them the parts were in “poor condition” and parts were missing. Mind you the package was in FedEx hands for quite some time but that is out of my reach. My husband has been in communication with them and the seller decided to refund $18.78 out of $302 tax included because according to them the item wasn’t returned by 4/18/2016. They also claim on the email sent that the return fees are $283. How convenient.
April 18, 2026
Unprompted review
Really good quality parts
April 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the quality of our parts and we look forward to helping you again.
I purchased front drilled and slotted…
I purchased front drilled and slotted rotors with pads from tou guys and I absolutely love the product Thank you so much for great quality parts
April 17, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you love the rotors and pads and are happy with the quality. We look forward to helping you again.
Fast and free shipping
Fast and free shipping. Parts are more affordable than most other places I've looked.
April 15, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the fast free shipping and our pricing. We look forward to helping you again.
They sell OEM Quality with
They sell OEM Quality with. With info on your parts to buy the correct " Fast Delivery ,Great company 👍
April 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the quality and the helpful information to find the right parts. We are also happy your order arrived quickly and we look forward to helping you again.
I had somewhat of a problem when trying…
The parts came quick but they were the wrong parts! I ordered rotors and pads and got ball joints !
April 16, 2026
Total incompetence
To start their 2 day shipping took 3 days
Second I bought front and rear brakes and rotors for my wife’s 2019 Nissan Rogue SV. Got the fronts done which went ok. Then got to rears and that’s where the nightmare began. After getting old brakes and rotors off went to install new parts. The brakes was the first thing that I noticed did not fit. Finally called Detroit axle and then was told the rotors for the rear were also wrong. I asked them to send them overnight because now my car is jacked up and not drivable. They said I could pay for the new pads and rotors but could not ship overnight. . I said then credit my purchase and was told when they received the parts back. I got all the information off their website. This was not any fault on my part whatsoever.
NEVER AGAIN. DO NOT USE THIS COMPANY
April 18, 2026
Unprompted review
Reply from Detroit Axle
Thank you for your feedback, we appreciate it. Glad to hear you experienced fast service and we look forward to helping you again.
Great Products
Great Products, Free Shipping and Greater Price Thank you Detroit Axle!!
April 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with our products, pricing, and free shipping. We look forward to helping you again.
No BS
No BS, good customer service, US made, quality parts I’ve received. And the price is right. It’s all a customer can ask.
April 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the quality, pricing, and the support from our team. It means a lot to know we are meeting your expectations.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you had a great experience with our service and that the parts you needed were in stock. We look forward to helping you again.
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