Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always had good luck and good service from Detroit axle until this order. I entered my car information (2011 kia sorento EX) And placed the order for front brake pads. I received bra... See more
Company replied
Was not happy that only one of the two parts that I ordered actually shipped. Very happy with the person who helped me from customer service today in resolving the issue.
Company replied
Not only is the price outstanding, but the convenience of purchasing parts in kit form instead of buying each part individually. Ive had no problems thus far with quality, durability or fit. Thank you... See more
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Company details
Written by the company
For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.
Contact info
Eight Mile Road 2000, 48220, Ferndale, United States
- detroitaxle.com
3.7
Average
1K reviews
Replied to 12% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I received used products and the time…
I received used products and the time it took to recive them was terrible as well as 1 of the axles was a used old axle
April 6, 2026
Reply from Detroit Axle
Thank you for the kind words, we really appreciate your support. Glad everything was perfect and we look forward to helping you again.
Detroit Axle is my go to!
Detroit Axle is my go to! Affordable prices, good selection and Fast Shipping! I call in my orders, I'm kinda old school, I like to talk to people to make sure I don't miss order something. Their web site is also very good though! I recommend them to many of my friends!
March 6, 2026
Reply from Detroit Axle
Thank you for your continued support, we really appreciate it. Glad to hear you enjoy our pricing, selection, and fast shipping. It is great that our team has been able to assist you with your orders as well. Thanks for recommending us to your friends, it means a lot to us.
Fast shipping and a good product
Fast shipping and a good product. Perfect fit for 2011 Honda CRV.
March 30, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear the part was a perfect fit and arrived quickly. We truly appreciate your support and are happy everything worked out for your CRV.
Do not order from them
Ordered parts. Wrong parts sent. Now they're trying to charge me $40 to ship them back. I ordered through Amazon and I have Prime. Amazon asked them repeatedly to send me a prepaid shipping label but they vehemently refused.
April 2, 2026
Unprompted review
Harvey gets 5 Stars for his customer service!
Ok so my order itself was an absolute disaster! The struts I purchased were labeled wrong from the factory and my mechanic was in the middle of installing them and realized they didn’t fit so he had to put my old struts back on .. I spent an hour on the phone with the customer service rep sending pictures to show that even though the number was correct, the strut was wrong .. I was supposed to get the correct struts within 3 days which turned into numerous phone calls and almost 3 weeks ..
The one bright spot and the reason for 5 stars is because of a customer service representative named Harvey ! While waiting for the strut that nobody told me was back ordered I called back and spoke with Harvey who was fantastic.. He went above and beyond to get me answers I needed and was excellent at his job .
I will give Detroit Axle props because every single time I called I was able to speak to a live representative within minutes .. Mistakes happen , but their customer support is top notch.
April 3, 2026
Unprompted review
Reply from Detroit Axle
Thank you for taking the time to share your experience. We’re very sorry for the issues with the incorrect struts and the delay in getting the replacement, we understand how frustrating that must have been.
We’re glad to hear Harvey was able to step in and provide the support you needed, and we’ll be sure to recognize his efforts. We also appreciate your understanding and your kind words about our team. Your feedback helps us improve, and we truly value your support.
Been using Detroit axle for little…
Been using Detroit axle for little while now, great quality parts for good prices, customer service helps get right parts when needed
April 10, 2026
Unprompted review
Reply from Detroit Axle
Thank you for your continued support, it truly means a lot to us. We’re glad to hear you’re happy with the quality and pricing, and that our team has been able to help you find the right parts. We truly appreciate your trust in us.
Product delivered was fitting my car…
Product delivered was fitting my car and it was a fast delivery...
April 3, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear the part fit your car perfectly and arrived quickly. We truly appreciate your support.
The brakes failed.
March 2, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear you’re satisfied with the delivery service. We truly appreciate your support.
They are the best in Detroit
They are the best in Detroit. Get most of my car parts there
April 6, 2026
Reply from Detroit Axle
Thank you for your kind words, we’re glad to hear we’re your go to for car parts in Detroit. We truly appreciate your support and loyalty.
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear you had a very good experience. We truly appreciate your support.
Great products
March 18, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear you’re happy with the products. We truly appreciate your support.
Delivery on time
Delivery on time; I have not installed the product yet but, it looks like a great product; thanks.
April 3, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear your order arrived on time and made a great first impression. We hope the installation goes smoothly and truly appreciate your support.
Ordered front rotors and drum break kit…
Ordered front rotors and drum break kit for my 2013 gmc Sierra. Fast service and delivery of the parts. Thank you.
April 8, 2026
Unprompted review
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear your order arrived quickly and that you’re happy with the service. We truly appreciate your support and thank you for choosing us.
It’s been a few years since I ordered…
It’s been a few years since I ordered from them. The shocks came quickly easy to put on, obviously seemed like a quality product.
April 5, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to have you back and happy to hear the shocks arrived quickly and were easy to install. It’s great to know they met your expectations in quality. We truly appreciate your support.
Shopping and purchasing are really…
Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixth/ seventh day and I still do not have my ordered parts. What gives????
April 2, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear the ordering experience was smooth. We’re sorry for the delay in delivery and understand how frustrating that can be, especially compared to your past experiences. Please reach out to us with your order details and we’ll be happy to look into this and assist you.
Incomplete order
Called customer service in regard to missing part from order,Kevin Hamilton answered and took care of issue immediately ,great to deal with and he assured me my missing part will be shipped promptly
April 8, 2026
Unprompted review
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear Kevin was able to assist you quickly and take care of the issue. It’s great to know you had a positive experience with our team. We truly appreciate your support.
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