Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixt... See more
Company replied
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Review summary
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I have always had good luck and good service from Detroit axle until this order. I entered my car information (2011 kia sorento EX) And placed the order for front brake pads. I received bra... See more
Company replied
Was not happy that only one of the two parts that I ordered actually shipped. Very happy with the person who helped me from customer service today in resolving the issue.
Company replied
Not only is the price outstanding, but the convenience of purchasing parts in kit form instead of buying each part individually. Ive had no problems thus far with quality, durability or fit. Thank you... See more
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Company details
Written by the company
For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.
Contact info
Eight Mile Road 2000, 48220, Ferndale, United States
- detroitaxle.com
3.7
Average
1K reviews
Replied to 12% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shopping and purchasing are really…
Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixth/ seventh day and I still do not have my ordered parts. What gives????
April 2, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear the ordering experience was smooth. We’re sorry for the delay in delivery and understand how frustrating that can be, especially compared to your past experiences. Please reach out to us with your order details and we’ll be happy to look into this and assist you.
Incomplete order
Called customer service in regard to missing part from order,Kevin Hamilton answered and took care of issue immediately ,great to deal with and he assured me my missing part will be shipped promptly
April 8, 2026
Unprompted review
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear Kevin was able to assist you quickly and take care of the issue. It’s great to know you had a positive experience with our team. We truly appreciate your support.
Ordered Monday afternoon delivered…
Ordered Monday afternoon delivered Tuesday afternoon and order was correct
April 6, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear your order arrived so quickly and was exactly right. We truly appreciate your support.
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear your order arrived early and that the parts look to be good quality. We truly appreciate your support.
Always top notch..
April 5, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear everything has been top notch. We truly appreciate your support and loyalty.
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear you had a good overall experience. We appreciate your note about the coupons and will take that into consideration. We truly value your support.
The experience was great
April 5, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear you had a great experience. We truly appreciate your support.
Not only is the price outstanding
Not only is the price outstanding, but the convenience of purchasing parts in kit form instead of buying each part individually. Ive had no problems thus far with quality, durability or fit. Thank you for your service and keep up the good work.
April 4, 2026
Reply from Detroit Axle
Thank you for your kind words, we’re glad to hear you’re happy with the pricing and the convenience of our kits. It’s great to know everything has met your expectations in quality and fit. We truly appreciate your support and encouragement.
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear you’re happy with the fast shipping and warranty. We truly appreciate your support.
Why ask for a review before the product…
Why ask for a review before the product is delivered?
April 4, 2026
Reply from Detroit Axle
Thank you for your feedback, that’s a fair point and we understand your concern. The review request is sent automatically, but we appreciate you bringing this up and will work on improving the timing.
Hub Assembly
I bought 2 hub& bearing assemblies for the front of my truck. They didn't last 5000 miles & are wore out. Complete junk!!!. After they had already been installed I had a friend tell me that parts from Detroit axle were junk..he was definitely not lying!!!
April 7, 2026
Unprompted review
Purchased numerous times from them…
Purchased numerous times from them without any issue ever. The product are excellent and have great warrantys. Very Fast shipping and best prices and even have been cheaper than Rock Auto!
March 27, 2026
Reply from Detroit Axle
Thank you for your continued support, it truly means a lot to us. We’re glad to hear you’ve had such a consistent experience with quality, pricing, and fast shipping. We truly appreciate your trust and your recommendation.
Affordable
Affordable and the parts arrive quickly makes doing the repairs need a whole lot easier
April 6, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear the pricing and fast delivery are helping make your repairs easier. We truly appreciate your support.
Delivery is over a week late than…
Delivery is over a week late than initially informed.
March 31, 2026
Reply from Detroit Axle
We’re really sorry for the delay with your delivery, we understand how frustrating that can be. This is not the experience we aim to provide. Please reach out to us with your order details and we’ll be happy to look into this and assist you.
As 2012 ram 1500 shocksof right now
As of right now, I’ll give you a five on star because you took my order and that’s good. I’ve received no information as to if it’s shipping yet because I just ordered it. on April 6 and today’s April 7 I’m sure you’ll get to me soon.
April 6, 2026
Reply from Detroit Axle
Thank you for your feedback and for placing your order with us. We appreciate your patience as your order is being processed, and you should receive an update soon. If you need any assistance or would like a status update, we’re always here to help.
Very good products and services found…
Very good products and services found everything I need
April 3, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re really glad to hear you’re happy with both our products and service. It’s great to know you found everything you needed. We truly appreciate your support.
Found what we needed right away and…
Found what we needed right away and ordering was pretty easy. We always order from Detroit axle.
April 4, 2026
Reply from Detroit Axle
Thank you for your continued support, it truly means a lot to us. We’re glad you found what you needed right away and had an easy ordering experience. We appreciate you choosing us every time.
I had the pleasure of texting with Anthony
I had the pleasure of texting with Anthony from Detroit Axle and he was very concerned about my issue, not only was he capable and professional he wanted to make sure I was satisfied! I have been dealing with Detroit Axle for years and I have been totally satisfied
April 6, 2026
Unprompted review
Reply from Detroit Axle
Thank you for your kind words and for being a loyal customer over the years. We’re glad to hear Anthony was able to assist you and make sure you were taken care of. Your satisfaction means a lot to us and we truly appreciate your continued support.
Detroit axle did it again.
Parts exceed expectations every time.
I use Detroit axle as much as possible.
Master mechanic of 25yrs.
⭐️⭐️⭐️⭐️⭐️
April 6, 2026
Reply from Detroit Axle
Thank you for your support and for trusting us over the years. It means a lot coming from a master mechanic. We’re glad to hear our parts continue to exceed your expectations and we truly appreciate your loyalty.
Always easy to order with fast shipping…
Always easy to order with fast shipping and great prices!
April 6, 2026
Reply from Detroit Axle
Thank you for your feedback, we’re glad to hear ordering was easy and that you’re happy with the pricing and delivery. We truly appreciate your support and look forward to serving you again.
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