Detroit Bikes Reviews 

135
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Bike arrived deeply scarred paint, bent fender, bent wheel frame connection, missing items. A mechanic named Francisco texted me when I sent photos. Offered no resolve except to send touch up paint.... See more

Rated 1 out of 5 stars

I ordered a Chromally Cortello 15 weeks ago, June 8th. I see people who ordered their bikes after mine and they got their bike. I received a grand total of 2 e-mails from the company, one after 6 week... See more

Rated 1 out of 5 stars

Ordered Greenfid kickstand for my new Sparrow, 2 tshirts, bibbed cap and knit hat. Knit hat was weathered with lent balls and cat hairs inside the bag with cap and tshirts. Totally unsatisfied. Will b... See more

Rated 1 out of 5 stars

After the experience I had I was told I needed to pay for the return boxes even though one of them was damaged and not useable by their shipper, not me. Again so disappointed. They were not even will... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Commuter and city bicycles, high quality, American made.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

135 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(135)

1 review in the last 12 months

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Rated 5 out of 5 stars

A Great Company.

This is one of the greatest companies out there. Their products are second to none, both in quality and price. Their customer service is above and beyond anything else I have ever dealt with. An amazing product produced not only in the U.S. but also in it's greatest city.

August 16, 2019
Unprompted review
Rated 4 out of 5 stars

Products are great

Products are great. Love the bike. Pick-up arrangements could have been better but everything else has been worry-free.

August 16, 2019
Unprompted review
Rated 5 out of 5 stars

Rock star commuter bike.

Received my A Type today. Couldnt be happier. Fast, light, tough, and the large frame more than accomodates my 6'4" height. The flat black finish with little embellishment gives it a really cool old school look that was turning heads on my first ride. The 8 speed transmission is perfectly geared for any rider. A fairly steep hill was easily climbable in 4th.

August 15, 2019
Unprompted review
Rated 3 out of 5 stars

No warranty on the sparrow

The bikes are nice and prices are fair. The US chromoly bikes have a good warranty but they do not stand behind the sparrow with any warranty at all.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Love Detroit Bikes!

Purchased a beautiful US Chromoly bike that, unfortunately, turned out to be a tad too big for my body. However, I was easily able to swap it out for a different style bike of theirs, another beauty, and return the original one I got, for free, and with minimal heartache. The rep I spoke to, Amanda M, was incredibly helpful and friendly. The bike is perfect for cruising around in and running small errands all the while looking like a badass. And my model is made in the USA! 'Murrica!

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect from Start Through Today

The experience was fantastic from initial order to riding. Also, transparency throughout the project was first-rate. I was truly impressed with their professionalism, care, and customer service. Everything about Detroit Bikes shows that they are a rare breed, and they are definitely worth your time and commitment.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Bike is great

Bike is great! Video for assembly needs to be improved. Background made it almost impossible to see what he was doing and some steps to the process were overlooked.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great value

Great value! Fun Bike. Frame was manufactured by my neighbors in Detroit! I love Detroit Bikes!

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Buy a Detroit Bike now

We own 2 Detroit Bikes. One is an awesome C-Type and the other is a 25th anniversary New Belgium Fat Tire beauty. We are big fans. Last year we visited the factory in Detroit for a tour with the real Henry Ford! The shop downtown is very cool, too. In the end, it is an honor to support a company that is giving all it can to bring bike manufacturing back to the USA and to the great city of Detroit. We only wish Detroit Bikes the best because they deserve it!

August 14, 2019
Unprompted review

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