Hi there, we were all happy with the service we received from Grace. She explained everything about the pram and accessories very well. We wouldn’t hesitate to recommend your company to others
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Perfect service customer satisfaction. Grace has a vast knowledge of the baby equipment and I was delighted to order silver cross wardrope, cot, changing table and mobile for my upcoming very soon gra... See more
The staff are so friendly, knowledgeable and helpful. As a first time mum I thought shopping for baby would be stressful, however my experience at DeWaldens was the total opposite. I could even grab l... See more
Company replied
Great service, the staff are lovely and best price. The carrier let them down with the offshore island nonsense. No additional fee is needed for Norn Iron with the ye old Royal Mail and many others bu... See more
Company replied
4.9
Excellent
160 reviews
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Wonderful service and an amazing…
Wonderful service and an amazing pushchair! I received a damaged pushchair (it was damaged in transit so no fault of the company). I contacted Dewaldens immediately and within a couple of days I received a new pram and they collected the broken one. They kept me up to date with regular phone calls and were very efficient. helpful and friendly
May 7, 2024
Reply from Dewaldens Pram Centre
Thank you so much for your kind words Victoria!
We're thrilled to hear that you had a great experience with us, even though the Out n About GT Double stroller was damaged in transit. We're glad we could resolve the issue quickly for you and keep you informed throughout the process. Your feedback means a lot to us, and we truly appreciate your patience and support. If you need anything else in the future, we’d be happy to help!
Best Wishes
Grace
Arrived very promptly and well…
Arrived very promptly and well packaged. Cannot fault my customer experience.
April 22, 2024
Reply from Dewaldens Pram Centre
Thank you for your fantastic feedback Ashley!
We're so glad to hear that your order arrived promptly and in great condition. It's wonderful to know you had a seamless customer experience. We truly appreciate your support and hope you are enjoying your Baby Jogger GT2.
Kind Regards
Grace
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave us a review Martin!
We're so glad to hear you were happy with both the price and the fast delivery. We truly appreciate your support and look forward to serving you again! Hope you are loving the Silver Cross Slumber Travel Cot.
Kind Regards
Grace
Excellent price, delivery and service
We have used Dewaldens Pram Centre on a couple of occasions. The price of the items, delivery and service were all fantastic compared to other stores that we considered. Would highly recommend
April 1, 2024
Reply from Dewaldens Pram Centre
Thank you so much for your continued support and kind words Scott!
We're thrilled to hear that you’ve had such positive experiences with us. We take pride in offering great prices, fast delivery, and excellent service, and we’re so glad to know you would recommend us. We look forward to helping you again in the future!
Best Wishes
Grace
Great customer service
Good selection of products at reasonable prices. Easy to order. Great customer service - Ross in particular was very helpful at resolving an issue with DPD Delivery.
March 25, 2024
Unprompted review
Reply from Dewaldens Pram Centre
Thank you for your kind review!
We're so glad to hear that you were happy with our selection, pricing, and easy ordering process. We're also pleased that Ross could assist you in resolving the delivery issue with DPD. Your feedback means a lot to us, and we truly appreciate your support. If you need anything else in the future, we’d be happy to help!
Kind Regards
Grace
Excellent service
March 3, 2024
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave us a review Janet!
We're so pleased to hear you were happy with our service. We truly appreciate your support and hope to assist you again in the future! We hope you love your Maxi-Cosi Titan Car Seat.
Best Wishes
Grace
I bought these for a young couple's baby shower
Excellent service an fast delivery
February 28, 2024
Reply from Dewaldens Pram Centre
Thank you for your wonderful review Pamela!
We're so glad to hear that you were happy with our service and fast delivery. We hope the parents to be loved their gift, and we truly appreciate your support!
Best Wishes
Grace
Easy to order & very quick delivery
Easy to order & very quick delivery. Products lovely & reasonable price. Delivery not cheap but very efficient.
February 28, 2024
Reply from Dewaldens Pram Centre
Thank you for your feedback Elizabeth!
We're thrilled to hear you had an easy ordering experience and were happy with both the products and delivery. We truly appreciate your support and will continue to work hard to offer great service and efficient delivery.
Thanks again.
Grace
Very helpfull staff on the phone made…
Very helpfull staff on the phone made our choice easy and accomodated us by finding a rain cover to go with our order.
February 23, 2024
Reply from Dewaldens Pram Centre
Thank you for your kind review Sarah!
We're so glad to hear that our staff was able to help make your decision easier when purchasing the Baby Jogger GT2 stroller and rain cover for your order. We truly appreciate your feedback and are always here to assist you with anything you need!
Kind Regards
Grace
Excellent Customer Service and Prices , Highly Recommended!!
I ordered the silver cross pram set online with Dewaldens as it was the first website i found and i felt the price was excellent so there was no need to look any where else. Within minutes of placing the order i had a telephone call confirming it was in stock and when would i like it dispatched. The transport cost i was charged was extremely reasonable considering my remote location. Received it in only a few days , well packaged and just as advertised. Dewaldens are first class !
January 3, 2024
Reply from Dewaldens Pram Centre
Thank you so much for your fantastic review Jonny!
We're thrilled to hear that you had such a positive experience with us when purchasing the Silver Cross Tide Travel System, from the excellent pricing to the quick dispatch and reasonable delivery costs. We're committed to providing top-notch customer service, and it’s great to know you felt well taken care of. We truly appreciate your recommendation.
Thanks again,
Grace
Brilliant service
Brilliant service, very easy on line purchase and chat help if needed, also a landline number to call to verify
February 20, 2024
Reply from Dewaldens Pram Centre
Thank you for your wonderful review Phil!
I am so glad to hear that you had an easy online shopping experience and that our chat help and customer service were helpful. We always strive to make sure you have everything you need, and it’s great to know that you felt supported throughout.
Best Wishes
Grace
I recently purchased a car seat
I recently purchased a car seat, item was showing as available but only one piece left so was advised to contact the selling team to inquire. I emailed customer service that night and was contacted early hours of the following day, with information that this particular car seat became available online for me to purchase. Thank you.
February 3, 2024
Reply from Dewaldens Pram Centre
Thank you for your kind review Anna!
We're so glad to hear that our team was able to quickly assist you with the Silver Cross Motion All Size 360 car seat purchase and ensure it was available for you. We strive to provide prompt and helpful service, and it's great to know we met your expectations.
Thanks again for choosing us!
Regards
Grace
Easy to use site and fast delivery
February 12, 2024
Reply from Dewaldens Pram Centre
Thank you for your great feedback William!
We're so happy to hear that you found our site easy to use when purchsing the Maxi-Cosi Pebble 360 car seat and were pleased with the fast delivery. We truly appreciate your support.
Best Wishes
Grace
Great service, lovely staff
Great service, the staff are lovely and best price. The carrier let them down with the offshore island nonsense. No additional fee is needed for Norn Iron with the ye old Royal Mail and many others but DPD the robbing scumbegs charged extra.
February 12, 2024
Reply from Dewaldens Pram Centre
Thank you for your kind words about our service and staff Stefan!
We're so happy to hear you had a positive experience with us and were pleased with the pricing. We also appreciate your feedback regarding the delivery. We're sorry to about the additional charges with DPD and understand how frustrating that can be. Thank you again for your support
Regards
Grace
Was not sute if this was genuine site…
I ordered double stroller from Dewaldens pram centre as it was much cheaper here than somewhere else. Was not sure if this was genuine site or not but stroller arrived pretty quick and nicely packed. Really recommend it.
February 12, 2024
Reply from Dewaldens Pram Centre
Thank you for your wonderful review Anita!
We’re so glad to hear that you found a great deal on your Baby Jogger GT2 double stroller and that it arrived quickly and safely. We understand how important it is to feel confident when shopping online, and we're thrilled that we could meet your expectations. Thank you for recommending us, and we hope to assist you again in the future!
Best Wishes
Grace
Absolutely fantastic shop
Absolutely fantastic shop. The price was very competitive compared to other sellers of the same buggy and accessories. I received the buggy WITHIN 24hrs of ordering. Very happy with purchase and would definitely recommend to everyone. Many thanks!
January 24, 2024
Unprompted review
Reply from Dewaldens Pram Centre
Thank you so much for taking the time to leave us a review Gemma!
We're thrilled to hear that you were happy with both the competitive price and the speedy delivery of your Out n About V5 Stroller. Your satisfaction means a lot to us, and we truly appreciate your recommendation.
Best Wishes
Grace
Good quality product as described on…
Good quality product as described on website. Quick delivery. Kept up to date with delivery throughout. Would recommend seller and product.
January 26, 2024
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave us a review Kayleigh
We're delighted to hear that you were happy with the quality of your Out n About Nipper V5 Footmuff and the quick, well-communicated delivery.
Regards
Grace
Easy to navigate and informative…
Easy to navigate and informative website. The Jan discount was the best I could find too!
January 8, 2024
Reply from Dewaldens Pram Centre
Thank you for your great feedback Lucy!
We're so glad you found our website easy to navigate and informative. It’s also fantastic to hear that you got the best deal with our January discount when purchasing the Baby Jogger City Tour 2 Double Stroller.
We truly appreciate your support and hope to see you again soon!
Regards
Grace
Reply from Dewaldens Pram Centre
Thank you for your fantastic review Nick!
We're so happy to hear that you loved our pricing, fast delivery, and great service. Your support means a lot to us, and we look forward to helping you again in the future. We hope you are enjoing your Silver Cross Tide Travel System.
Kind Regards
Grace
Ordered wrong item
Bought wrong item by mistake so contacted shop and they changed item over without any hassel.
January 17, 2024
Reply from Dewaldens Pram Centre
Thank you for your kind review Shirley!
We're glad we could quickly sort out the exchange for you without any hassle. Providing great customer service is our priority, and we’re happy we could help. If you ever need anything else, please let us know.
Best Wishes
Grace
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