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DFX Reviews 105

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TrustScore 2.5 out of 5

2.3

Cryptocurrency Service
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Rated 1 out of 5 stars

I send 500 CHF to my account at DFX and they stopped my transaction saying that they need to call me. I have received no call since the 26th and they dont answer to my support tickets. Terrible cust... See more

Rated 1 out of 5 stars

I tried to buy some Monero, but the process took days. I delivered all the documents for KYC, but in the end they reimbursed the funds to my bank account because they suspected fraud (which makes no s... See more

Company replied

Rated 1 out of 5 stars

Everything went wrong. When I tried to buy monero they didn't sell it to me because first time I used their service I bought monero for my friend who didn't know how to do it. Now that I used my own b... See more

Rated 5 out of 5 stars

I don't often write reviews, but this company really deserves one. Their technical support is fantastic, and they even have a Telegram channel to support clients. Even when I had a KYC issue, they rel... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Non-Bank Financial Service
  5. Payment Service

Written by the company

The seamless Gateway between Fiat and Crypto. Bank to Wallet. Wallet to Bank. EASY! Non-custodial! Your keys, your coin.

Contact info

  • Bahnhofstrasse 7, 6300, Zug, Switzerland

  • dfx.swiss

You should know

2.3

Poor

TrustScore 2.5 out of 5

105 reviews

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1-star

Replied to 13% of negative reviews

Typically replies within 24 hours

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