I send 500 CHF to my account at DFX and they stopped my transaction saying that they need to call me. I have received no call since the 26th and they dont answer to my support tickets. Terrible cust... See more
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I tried to buy some Monero, but the process took days. I delivered all the documents for KYC, but in the end they reimbursed the funds to my bank account because they suspected fraud (which makes no s... See more
Company replied
Everything went wrong. When I tried to buy monero they didn't sell it to me because first time I used their service I bought monero for my friend who didn't know how to do it. Now that I used my own b... See more
I don't often write reviews, but this company really deserves one. Their technical support is fantastic, and they even have a Telegram channel to support clients. Even when I had a KYC issue, they rel... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Currency Exchange Service
- Non-Bank Financial Service
- Payment Service
Written by the company
The seamless Gateway between Fiat and Crypto. Bank to Wallet. Wallet to Bank. EASY! Non-custodial! Your keys, your coin.
Contact info
Bahnhofstrasse 7, 6300, Zug, Switzerland
- dfx.swiss
You should know
Replied to 13% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great DFI platform
Great DFI platform, easy to use, reliable. Love it for more than 6 month.
The easiest way in and out of the…
The easiest way in and out of the Defichain ecosystem
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