Second order from them. Delivered next day, free postage, great price. You can get someone on the phone with only a short wait (under a minute). They sorted a small delivery issue on my first order... See more
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Review summary
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Reviews shaping this summary
Super helpful from the very first phone call. We needed to replace a really old item, that had been discontinued... The advisor sourced us a newer version and got it posted all on the same day! S... See more
Quick and easy ordering. Part dispatched promptly and received quickly. Had a slight issue with minor damage. When I contacted DHS they immediately dispatched a replacement that will arrive in an hou... See more
On Google Search, Direct Heating Spares were about the best price- well below list price- for the part I needed, apart from some very low offers from a couple of dubious looking websites. Ordering, pa... See more
Company details
About Direct Heating Spares
Written by the company
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Written by the company
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Contact info
Chorley North Business Park, PR6 7BT, Chorley, United Kingdom
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4.8
Excellent
1K reviews
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Better than competitive prices
Better than competitive prices, will shop with you again.
April 20, 2026
Easy ordering
Easy ordering , quick delivery gave my fire a new lease of life as I was going to get a new fire and now it looks new Manythanks
April 18, 2026
Excellent parts description
Good site with really good part descriptions & prompt delivery. Will definitely use them again
April 18, 2026
Clear easy to use website
Clear easy to use website. Good communication. Arrived within the delivery window. Good quality, as described product.
April 17, 2026
Great Service
Correct part received at fair price m, delivered on time. Couldn’t ask for more, thank you.
April 18, 2026
Really good service x
April 14, 2026
The people I came into contact with…
The people I came into contact with were professional efficient and pleasant.
April 18, 2026
Good and fast service very quick coming…
Good and fast service very quick coming through post overall very good service
April 18, 2026
Fast helpful service!
April 14, 2026
Order not received, No tracking info
I rarely leave negative reviews, but this experience has been incredibly frustrating.
I paid for next-day delivery on an order, yet the item never arrived and no tracking information was ever provided. Despite checking multiple times, there was simply no way to see where the parcel was or what had happened to it.
The item was a Morco air pressure switch, and it was urgently needed for a customer’s caravan. Because of this delay, my customer has been unable to use their caravan, which has caused a lot of inconvenience and understandably left them very unhappy.
To make matters worse, this was the last item in stock, so I couldn’t even source a replacement elsewhere.
Paying extra for next-day delivery should mean exactly that — reliable and trackable service. Unfortunately, this was neither.
I would strongly advise others to think twice before relying on this service if your order is time-sensitive.
April 14, 2026
Always had great service from DHS
Always had great service from DHS, and good value too 👍
April 14, 2026
Delivery arrived within the 3 working…
Delivery arrived within the 3 working days and I was able to track my parcel. The coals arrived in good order and fit my fire perfectly.
April 10, 2026
I have an old boiler but they had the…
I have an old boiler but they had the part. Delivered in a few days
April 12, 2026
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