Second order from them. Delivered next day, free postage, great price. You can get someone on the phone with only a short wait (under a minute). They sorted a small delivery issue on my first order... See more
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Review summary
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Reviews shaping this summary
Super helpful from the very first phone call. We needed to replace a really old item, that had been discontinued... The advisor sourced us a newer version and got it posted all on the same day! S... See more
Quick and easy ordering. Part dispatched promptly and received quickly. Had a slight issue with minor damage. When I contacted DHS they immediately dispatched a replacement that will arrive in an hou... See more
On Google Search, Direct Heating Spares were about the best price- well below list price- for the part I needed, apart from some very low offers from a couple of dubious looking websites. Ordering, pa... See more
Company details
About Direct Heating Spares
Written by the company
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Written by the company
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Contact info
Chorley North Business Park, PR6 7BT, Chorley, United Kingdom
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4.8
Excellent
1K reviews
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The man who delivered it was very good…
The man who delivered it was very good and helpful plus DHL are very good said when my package would be delivered and it was.SPOT ON.
April 1, 2026
Excellent sales & service
April 1, 2026
No issue ordering parts.
No issue ordering parts.
UPS delivery vague.
Too many emails to reply to when ordering parts.
April 2, 2026
couldn't be happier with the service…
couldn't be happier with the service provided. They were the only people I could find who had the parts in stock to get a hospital's water system up and running, and I'm glad I found them.
Their website was easy to use and to place an order, the express delivery (pre-12 noon next day) was very reasonably priced and the part turned up by 10:45.
would recommend using these guys
April 1, 2026
Product arrived very quickly👍…
Product arrived very quickly and did the job great. Will use your business again 👍
April 1, 2026
Arrived on time
Arrived on time. In perfect condition. Good quality. Wouldn’t hesitate to recommend this company.
March 31, 2026
Strong recommendation
Had problems with my old boiler and needed parts .
Their website was easy to search, lots of info and pics and the 'this part fits' table gives you full confidence before purchasing. Range of available parts was good and prices were sensible. They offered a range of delivery options at sensible prices and packaging was robust. Very happy with DHS and would strongly recommend them.
March 25, 2026
Customer service is excellent
Customer service is excellent - ordered wrong part and was able to cancel with full refund and get correct part ordered before cut off. Next day delivery is as promised.
March 30, 2026
All good
All good. Checked by phone prior to ordering. Professional and courteous service
March 30, 2026
Ordered spare parts for my BeModern gas…
Ordered spare parts for my BeModern gas fire. The parts were well packaged and delivered quickly.
A great service from Direct Heating Supplies
March 29, 2026
Prompt delivery of correct parts …
Prompt delivery of correct parts What more can one ask
March 29, 2026
Outstanding Service
Quick and easy ordering. Part dispatched promptly and received quickly. Had a slight issue with minor damage. When I contacted DHS they immediately dispatched a replacement that will arrive in an hour and processed return of damaged unit. So all done and dusted hassle free within 24 hours! I call that excellent service!
March 29, 2026
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