I had an amazing experience with Diag-Tools. They spent a huge amount of time helping me get ISTA-P installed properly on my computer so I could work on my Mini Cooper — and I mean properly. Every... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Diag Tools offers a comprehensive range of automotive diagnostic tools and software, meticulously designed to cater to a variety of car brands. From diagnostics to maintenance, our solutions ensure peak performance for your vehicle. Join countless satisfied customers who rely on us for top-quality automotive solutions. Trust our expertise – your car deserves the best.
Contact info
14 Grove Road, E85 3CP, London, United Kingdom
- +44 7729 555830
- contact@diag-tools.com
- diag-tools.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good software and really good and fast…
Good software and really good and fast technical service.
Will byt other things for sure
100% Recommended
good support
Excellent Service and Support #1
Excellent to work with. Remote install happened quickly after purchase without a problem. Don't waste time on other methods, just work with these guy's from the start and save headaches. Excellent Service 100%.
Remote install was quick and easy
Remote install was quick and easy, a reliable way of getting dealer level diagnostics and programming softwares. Great service !
Very good service
The best people I have ever dealt with.
The best people I have ever dealt with.
Very responsive on WhatsApp even from over seas.
I'm from South Africa and they helped me with pin point accuracy if I could I would give them 10 stars
Service was quick and the remote…
Service was quick and the remote install made it simple to have Odis installed on my Pc will absolutely use them for other softwares in the future!
I recommend
I recommend. Very Good Service. Support at the best level
they made this an extremely easy…
they made this an extremely easy process and software is as good as support has been. very pleased and will be back for all my needs
Very professional and good experience…
Very professional and good experience with the service provide. I will recommend this to my friends and I'm sure I will come back to do some more shopping
Best company to buy any software of…
Best company to buy any software of your needs, the owner was up till 3.20am helping me install the software, honestly can’t thank him enough, if anyone else needs any softwares for your car, don’t look any further
Great install experience, thorough and complete.
Tech took the time to install all of the tools needed, I highly suggest a secure isolated dedicated OS boot partition or VM for the install as it requires some older libraries, that newer security tools complain about.
Bmw ista d and bmw suite
Purchased bmw ista software and followed instructions to install all programs. None of the programs actually work and they offered no technical support. The responded through one email and said they would help me with remote access to help me and never responded after. It has been a month and I sent multiple emails. They have never responded to their phone contact line either. I requested a refund and they also did not respond.
I needed help with the installation
I needed help with the installation, Diag Tools responded almost right away and proceeded to install remotely. I’m glad that option was available. I would have not been able to do it myself. Great service and support! Thank you!
If I could rate 6 stars I would…
If I could rate 6 stars I would definitely do so.
One of the most dedicated and professional services I ever received from an online Software solutions provider.
Not only were most of my questions answered, I received a quick response at almost any hour of the day or night.
Absolutely outstanding and highly recommended !
Can’t give less than 5 stars 😀
Can’t give less than 5 stars 😀
Absolutely 👍🏻 brilliant.
Thanks for your service
Bought psdzdata full download for E SYS
Bought psdzdata full download form these guys, but had no idea how to install it. They remotely installed for me after hours free of charge. Excellent customer communication and speedy service. Highly recommended
Great product and excellent remote…
Great product and excellent remote Support. In the beginning i was a bit sceptic about the remote support but without the technician i would have never made the programm to run properly. Now its running perfect.
100% trustworthy seller.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








