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Rated 1 out of 5 stars

Could not make a call. Saw the reviews on Trustpilot & saw the mssg on their website about being closed. The director on Companies House is Alina Caro, the company is still active & should have these... See more

Rated 1 out of 5 stars

I have over £12 in credit and have tried ringing different numbers quite a few times. But all I get is number unreachable. I've emailed so called customer service several times with no response.... See more

Rated 5 out of 5 stars

Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get... See more

Rated 1 out of 5 stars

They put a message on their app saying they would be 'sunsetting' after 10 years' service. No indication of when they would stop operating. I kept getting the message that the number I was calling was... See more

Company details

  1. Business Services

Written by the company

Closed down


Contact info

1.9

Poor

TrustScore 2 out of 5

943 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I use Dial123 to keep in touch with family and friends abroad and this is a very affordable way of doing so. The connection is always good and fast. From my experience, I would thoroughly recommend.

January 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great way to make cheap international calls

Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get charged for a local call by your phone provider, on top of a very small amount to Dial123. You can register more than one phone too so I can use either landline or mobile without worrying.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

A great service!

As always, I had a quick and accurate connection. The service is wonderful for a remarkably low price

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I've been using Dial 123 for over a year now and I couldn't be happier with the value of the service.

November 29, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Easy to use. Good connection every time. I use it to phone South Africa to a mobile in an area with no wifi.
Happy experience.

October 24, 2020
Unprompted review
Rated 5 out of 5 stars

No other provider has cheaper price that gives the same ease of access

We use Dial123 to connect with our son as he moves around the world to his various jobs, two or three years at a time. We do not have to learn a new number to call him each times he moves, we just update his new number in our Dial123 account.
Also, I have not found anything cheaper that gives the same ease of access. So all in all 5 stars !!!!

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Always works, so very efficient. Easy to use and top up. User friendly app. Have used it for many years without any problems.

October 18, 2020
Unprompted review
Rated 1 out of 5 stars

Only gave it one star because there…

Only gave it one star because there isn't a option for no stars. What a waste of time and good money! Don't waste your time or money as I did. Don't bother. Loaded up ten pounds credit then tried to phone my mom who lives in South Africa and tried to figure out how to phone her. Just could not figure it out. Looks like it was all just too good to be true. That will be the last time they get a single penny from me.

October 10, 2020
Unprompted review

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