Could not make a call. Saw the reviews on Trustpilot & saw the mssg on their website about being closed. The director on Companies House is Alina Caro, the company is still active & should have these... See more
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See what reviewers are saying
I have over £12 in credit and have tried ringing different numbers quite a few times. But all I get is number unreachable. I've emailed so called customer service several times with no response.... See more
Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get... See more
They put a message on their app saying they would be 'sunsetting' after 10 years' service. No indication of when they would stop operating. I kept getting the message that the number I was calling was... See more
Company details
Written by the company
Closed down
Contact info
1ST FLOOR 2 WOODBERRY GROVE FINCHLEY LONDON ENGLAND, N12 0DR, London, United Kingdom
- helpdesk@closed.com
- dial123.co.uk
I have always been satisfied with their…
I have always been satisfied with their service and continue to use them
November 7, 2021
Unprompted review
Easy to access and use website.
October 23, 2021
Unprompted review
Every time I call home to Australia the…
Every time I call home to Australia the experience is perfect and very cheap. I thoroughly recommend Dial123
September 28, 2021
Unprompted review
Account closed, while still in credit.
"The credit never expires" Yet my account has been closed while still in credit, because I didn't use it for some time... With no warning.
July 20, 2021
Unprompted review
Reply from Closed Down
Hello
If a particular phone number account has had no movement (that is either a top-up or a call being made) for two years or more then we reserve the right to close the account and zero any credit balance that may be remaining.
If you beilve this is incorrect please contact our 24/7 customer service at helpdesk@dial123.co.uk
I would give zero rating.very bad…
I would give zero rating.very bad experience...have only been able to use it once ..since then unable to use.company will not refund me..I can only assume the reviews are fake !!! As far as I am concerned lousy service. Greedy company and very poor customer service.
July 4, 2021
Unprompted review
Excellent Service
Excellent Service - I would give it 5 stars - but I do have a suggestion - Is it possible to add a feature where you are told the outstanding balance of your account - before your call goes through - so that you could be aware of how long to chat before you get cut off? Just a thought! Keep up the good work!
June 28, 2021
Unprompted review
Very convenient service
Wonderful service for those who prefer to pay as you go. No hassle, no problem.
May 30, 2021
Unprompted review
good service
good service, easy to connect overseas calls, rates very low, easy to top up account
May 13, 2021
Unprompted review
Does what it says on the tin
Does what it says on the tin. Cheap international calls.
May 7, 2021
Unprompted review
VERY GOOD!!!
April 29, 2021
Unprompted review
Great and cheap way to call overseas
Great and cheap way to call overseas numbers. Highly recommended.
April 10, 2021
Unprompted review
what ever you do do leave credit with them
whatever you do, dont send any money to your account that you are not prepared to use or lose in the next 14 days... after 14 days ... you dont get it back
April 5, 2021
Unprompted review
Easy to use and excellent connection…
Easy to use and excellent connection quality to the USA. Great service.
March 8, 2021
Unprompted review
It just works
It just works. No problems with call quality and very economical to call abroad especially when our conversations with relatives can be 40 mins easily.
March 7, 2021
Unprompted review
Very efficient and easy to follow
Very efficient and easy to follow site. Used them for a few years now and never were any information jeopardized.
March 3, 2021
Unprompted review
Brilliant service
Brilliant service, easy to use and top up is simple. We've been using dial123 for years.
March 3, 2021
Unprompted review
Been using this for quite a while now…
Been using this for quite a while now and are very satisfied. Affordable and reliable.
February 21, 2021
Unprompted review
This is a fantastic cost saver for…
This is a fantastic cost saver for anyone using a mobile to keep in contact with friends and family abroad. Cant recommend enough!!!
February 21, 2021
Unprompted review
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