I ordered a replacement battery for a Lenovo X1Carbon 4th Gen on 2025/07/14 19:52 and it arrived promptly on the next day morning to my company at around 09:52. nicely wrapped up and heavily padded... See more
Company replied
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Incorrect phone number. Address just show the building. No any item received after 4 days. No anyone email reply. I just reported my bank now.
Company replied
I have wrong order e7270 batteries order number:190003531 In fact my laptop dell e7270 batteries model should be 原裝dell戴爾dell latitude 12 e7270 4-cell laptop batteries. I had re-order next... See more
Company replied
Excellent and seamless selling services, super fast delivery. The battery works far better than my original expectation. I have got a surprise to its good quality, give my old laptop a new life, hope... See more
Company replied
Company details
Written by the company
Provide all brands of genuine batteries, such as ASUS, Toshiaba, Dell, Apple...
Contact info
Hong Kong
- dianchi.hk
4.2
Great
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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X1 carbon battery
The battery was great and swift delivery after order placed.
January 1, 2026
Unprompted review
Reply from dianchi.hk
Thank you for your good review. Your satisfaction is our motivation. We have been specializing in laptop battery sales for many years. We have extensive experience and professional knowledge. Please feel free to contact us with any questions; we will provide you with a satisfactory answer within 24 hours.
Not a good seller or that is fake saler
Incorrect phone number. Address just show the building. No any item received after 4 days. No anyone email reply.
I just reported my bank now.
January 5, 2026
Unprompted review
Reply from dianchi.hk
Dear, sorry for any inconvenience caused, We didn't find your order.
Please tell us your order number to let us check for you. And you can send an email directly to our mail address: service@dianchi.hk We will try our best to help you solve your problem. Thank you.
Greatly helpful to give assistance to…
Greatly helpful to give assistance to address my issues.
October 31, 2025
Unprompted review
Reply from dianchi.hk
Dear, many thanks for your positive feedback. We are pleased to help you. If you have any questions, you can feel free to contact us.
Replacement battery
I ordered a battery replacement for Lenovo X1 Extreme Gen2. Fast delivery and it's reliable.
September 1, 2025
Unprompted review
Reply from dianchi.hk
Dear, many thanks for your trust and positive feedback. Yes, we always well packed the package to ensure that it can arrived safely to you. We offer 60 days money back and 1 year warranty. If you have any questions, you can feel free to contact us. Hope we can do business next time.
Good customer service
Ordered Lenovo IdeaPad L340 replacement battery, although there is an issue with battery but shop respond quickly and allows to choose refund/reship.
August 19, 2025
Unprompted review
Reply from dianchi.hk
Dear, thanks for your positive feedback. We are always here with you. Any problems, you can feel free to contact us.
Transaction and delivery on time and…
Transaction and delivery on time and repaid.
Item ordered precisely.
July 23, 2025
Reply from dianchi.hk
Many thanks for your positive feedback. We sent order by SF Express. Delivery time is about 1-2 working days. Hope we can do business next time.
An unbelievable good experience
I ordered a replacement battery for a Lenovo X1Carbon 4th Gen on 2025/07/14 19:52 and it arrived promptly on the next day morning to my company at around 09:52. nicely wrapped up and heavily padded to insulate it from shocks.
It came with an instruction leaflet on how best to activate the full capacity of the battery, something I didn't know until then! Other than that, it included some tools for the replacement work such as screwdriver and plastic picks.
Many thanks for the excellent services of the company. I enjoyed this experience.
July 15, 2025
Reply from dianchi.hk
Dear, many thanks for your positive feedback. Nowadays the delivery time is about 1-2 working days without any extra cost. We will continue to provide the best product at the best price.
Replacement battery for an ancient laptop
I ordered a replacement battery for my ancient Lenovo G460 on a Thursday and it arrived promptly on Saturday morning, nicely wrapped up and heavily padded to insulate it from shocks. It came with an instruction leaflet on how best to activate the full capacity of the battery, something I didn't know until then! Many thanks for the excellent services of the company.
June 26, 2025
Unprompted review
Reply from dianchi.hk
Dear, thanks for your positive feedback and trust. Hope we can do business next time. We usually send items out within 24 hours after quality testing to ensure that you can get it in time.
The after-sales service is very poor.
I ordered two batteries on May 7, 2025, and one of them had a problem. I reported the problem to the merchant on May 12, 2025. On May 13, 2025, the merchant asked me to try several solutions. On May 15, 2025, I reported to the merchant that the solutions did not solve the problem and requested a replacement battery. It was only on May 15, 2025, that I received an email from the merchant asking me to agree to pay an additional HK$80 for them to send another battery. Up to now, my computer is still not usable.
May 20, 2025
Unprompted review
Reply from dianchi.hk
Dear, really sorry for any inconvenience caused.
We have reshipped a new battery to you. SF tracking number is SF1544375055949 and it showed delivery. Thanks for your time and patience.
Excellent and seamless selling…
Excellent and seamless selling services, super fast delivery. The battery works far better than my original expectation. I have got a surprise to its good quality, give my old laptop a new life, hope it could work well for years. Thank you.
January 10, 2025
Unprompted review
Reply from dianchi.hk
Dear, thanks for your positive feedback.
Our advantages: More than 17 years experience on online sales Lower price, higher quality, brand new items Test each items carefully before shipment to ensure its quality Fast ship to worldwide without any extra cost Hope we can do business next time.
Good quality as said
August 22, 2024
Unprompted review
The notebook battery was delivered in a…
The notebook battery was delivered in a few days and worked well.
December 26, 2023
Reply from dianchi.hk
我們專業做電池和充電器超過10年，感謝您的訂購，期待下回和您做生意^_^
We have been specializing in batteries and chargers for over 10 years. Thank you for your order and we look forward to doing business with you next time ^_^
Reply from dianchi.hk
2-4天送達，感謝您的訂購^_^
The description of the product not…
The description of the product not clear and misleading!
October 30, 2023
Reply from dianchi.hk
非常抱歉，如有任何問題，或不滿意的地方，請聯繫我們，我們會盡力解决！
The battery works great on my Lenovo…
The battery works great on my Lenovo notebook. It is well packed with bubble wrap and paper box. Fast delivery by SF express.
I recommend their products.
September 27, 2023
Unprompted review
Product is as described, fast Shipping
Product is as described. Fast shipping. Good price
October 30, 2023
Fast response and good arrangement on…
Fast response and good arrangement on the delivery.
CS have good follow up and provide helping hand.
I will purchase once more if have any enquiries.
October 30, 2023
Unprompted review
The product was well packaged and fast…
The product was well packaged and fast delivery.
July 20, 2023
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