DigibitVPN Reviews 125

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I think its clear that they have ceased operating; all servers are not reachable; there are no human responses to any service tickets; no messages across social media - they appear to have just gone... See more

Rated 2 out of 5 stars

I have been using Digibit VPN for several years, with no real issues until recently. Started back end of last year with connection issues. Trying to get anywhere with the customer support team is a co... See more

Rated 1 out of 5 stars

Would have rated this 5 stars a couple of months ago but now, absolutely no chance. No servers will connect. Customer service absolutely zero. Just an automated response to tickets listing useless F... See more

Rated 1 out of 5 stars

Yep, as the other reviews attest, they seem to have stopped trading, but still taking Direct Debits. They were great in the beginning and support always replied but not the case anymore. My VPN seems... See more

Company details

  1. VPN Service

Information provided by various external sources

Browse anonymously with a hidden IP, and enable WIFI security with our VPN service. Enjoy unrestricted access to the internet. The most secure, anonymous VPN tunnel is here! Making sure no matter what your Watching / Streaming / Downloading or doing your data and info is safe and secure. Access Geo & ISP Blocked content without worry with DigibitVPN.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers - avoid

Scammers - kept taking money and the software doesn’t work. Support is shocking, they don’t even read the tickets and just send copy and pasted answers.

November 14, 2021
Unprompted review
Rated 4 out of 5 stars

Definitely worth a try

Couple of issues to begin with but it was my device at fault.All up and running great now on android and iOS devices, good to be able to pay monthly too.

August 30, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers,I cancelled my subscription…

Scammers,I cancelled my subscription yet still had payments taken,I've sent numerous messages and I've been promised a refund which was on the 2nd August 2021 but still haven't received.i would not recommend these useless mongs who keep people's money and offer a service that causes buffering 💩

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Best VPN I have had.

Best VPN I have had.
Joined up a few years ago and have never had a issue.
Great speeds and work on all devices I have tried on.
Easy to set up and use.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Duplicated Accounts Issue...

I had an issue where my account had duplicated. Regardless of if it was my fault or theres the response I had was great. Resolved my issue with 30 minutes. Brilliant customer service.👍

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome VPN with an even better price

Awesome VPN with an even better price! The new IOS app is really simple, just as easy to navigate as the android app.
I have also installed the new windows beta and again it runs really similar to the android app which makes it really simple to use.

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

poor customer service

Been waiting a over 10 days for them to resolve an auto payment issue that occurred on my account that was closed. They were quick to respond and escalate the issue to billing but then I have had no reply since.

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

terrible

awful company, deceitful, untrustworthy, the vpn disconnects all the time and of course customer services never reply, worse than useless

November 9, 2020
Unprompted review
Rated 1 out of 5 stars

Total rubbish go else where

Total rubbish go else where, they set up automated payments even if you cancel the service after first payment they will keep on charging you it’s been 2 months and I’ve still not had a refund off them, also they bounce you around chats worst service I’ve ever dealt with, Seriously Avoid!!!!!!!

November 8, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible to deal with

Terrible to deal with, refused to refund my money even though I cancelled the service immediately.
Opened several tickets and sent several emails, not resolved still!

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

I have been experiencing lots of…

I have been experiencing lots of troubles getting my device to connect to any of the servers. The support I received was excellent, from everybody at digibit. I’m the end the issue wasn’t even their fault.

October 2, 2020
Unprompted review
Rated 1 out of 5 stars

Great price. Rubbish service

Unable to connect on one single occasion. Help tickets not addressing my issues accurately. Pity their customer service does not match their competitive price.

September 30, 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish.

Never worked for the purpose it was bought. Raised tickets just IGNORED. Be advised Avoid this product.

September 2, 2020
Unprompted review
Rated 1 out of 5 stars

Horrific speeds

Horrific speeds . When I enquired about it , I got 4 lines of absoloute goobaldy gook from twitter support . It's cheap for a reason . *AVOID*

August 22, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look