DigibitVPN Reviews 125

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I think its clear that they have ceased operating; all servers are not reachable; there are no human responses to any service tickets; no messages across social media - they appear to have just gone... See more

Rated 2 out of 5 stars

I have been using Digibit VPN for several years, with no real issues until recently. Started back end of last year with connection issues. Trying to get anywhere with the customer support team is a co... See more

Rated 1 out of 5 stars

Would have rated this 5 stars a couple of months ago but now, absolutely no chance. No servers will connect. Customer service absolutely zero. Just an automated response to tickets listing useless F... See more

Rated 1 out of 5 stars

Yep, as the other reviews attest, they seem to have stopped trading, but still taking Direct Debits. They were great in the beginning and support always replied but not the case anymore. My VPN seems... See more

Company details

  1. VPN Service

Information provided by various external sources

Browse anonymously with a hidden IP, and enable WIFI security with our VPN service. Enjoy unrestricted access to the internet. The most secure, anonymous VPN tunnel is here! Making sure no matter what your Watching / Streaming / Downloading or doing your data and info is safe and secure. Access Geo & ISP Blocked content without worry with DigibitVPN.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

125 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent VPN!!

Excellent VPN. I've used several, on Android and Windows it is exceptional especially for the money you pay. Loads of servers to choose from in various locations. The addition of a killswitch and start on boot up makes it as easy as you can ever expect. Having your internet secure is so important there's not many companies I would trust with it. Digibit is well worth it

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

Easy to set up

Easy to set up, easy to manage, easy to use, great price and no contract, well done guys, keep up the good work

February 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great VPN for streaming never had an…

Great VPN for streaming never had an issue! Lots of server choices & no logs! also grab one of there discount codes to make it even cheaper :)

February 6, 2019
Unprompted review
DigibitVPN logo

Reply from DigibitVPN

Thanks Ashlee for the kind words! Always here to help #DigibitVPN

Rated 5 out of 5 stars

The best I have used to date

Been using the service for a whole year now and I honestly say is one of the best service I used doesn't reduce your speed too much work from all my devices easy to set up
you won't be disappointed decent prices as well what more could you ask for

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

top notch

best vpn i've used, doesnt hammer your speeds, easy to set up and even easier to use

February 5, 2019
Unprompted review
DigibitVPN logo

Reply from DigibitVPN

Thanks buddy! Always here to help #DigibitVPN

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service, using the app for android is a breeze and the support team have always been helpful and supportive of my useless memory for passwords.

February 5, 2019
Unprompted review
DigibitVPN logo

Reply from DigibitVPN

Thanks for the kind words #DigibitVPN

Rated 1 out of 5 stars

BUYER BEWARE you have been warned

Keep well away.Will NOT send me a cheque to return my money.I have cancelled my account with this outfit.
Attention of Digibit with regard to your association with DHS and their amazon fire sticks details have been passed to SKY and the Police for action.
With regard to the money owed to me as I don’t have a paypal account I suggest you post me a cheque or use the bank transfer facility,not difficult is it.
Takes your firm a long time to reads posts doesn’t it,not what I call efficiency.

September 28, 2018
Unprompted review
DigibitVPN logo

Reply from DigibitVPN

HI There,

We have just claimed our page here so did not see this review. More than happy to help!

We do not offer a cheque as a form of payment nor refund - Our payments are handled via paypal & you were refunded here upon your request of cancellation.

We are going to have to report this review due to the nature of the comments here. Having checked through your tickets previously i can see this was resolved very efficiently & our teams & yourself were happy with the outcome.

Thanks!
DigibitVPN

Rated 1 out of 5 stars

digibitdesign.com absolute joke

Canceled my VPN with these guys,and they have still taken money for a further 2 months, submitted at least 4 tickets and have had no response

July 25, 2018
Unprompted review
DigibitVPN logo

Reply from DigibitVPN

HI There,

We have just claimed our page here so did not see this review. More than happy to help!

It is not possible for us to "TAKE" payment as such - Only be sent this via a pay-pal recurring payment if you are running automatic monthly with us.

Our support team publishes a 100% response rate within 4 hours as according to our policies here at DigibitVPN.

I can see your previous tickets were always responded too & this is something we take highly here customer service is key for us

Thanks!
DigibitVPN

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