Digital Supply USA Reviews 

219
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Not really certain how this company works. @ weeks before your item ships. I ordered and 3 weeks later receiced an email saying my shipment should have arrived. Emailed customer service to let them... See more

Rated 5 out of 5 stars

Highly recomend. Screen was OEM or identical. Phone now operates and looks like before. No issues AT ALL!! *THIS IS AN INTERMEDIATE TO EXPERT REPAIR REQUIRING PRIOR RESEARCH AND SKILL AS NOT DAMAGE YO... See more

Rated 5 out of 5 stars

Even if i had to contact DS for tracking status, the part was delivered within the "free shipping" timeframe. I was surprised how good it looks (like original) and just installed this past weekend and... See more

Rated 5 out of 5 stars

I ordered an iPhone 7+ replacement screen and battery. The order came faster than expected, but without the tools necessary to do the job. One quick email later and the tools were shipped out the next... See more

Company details

  1. Cell Phone Accessory Store
  2. also in
  3. Cell Phone Store
  4. Electronics Store
  5. Mobile Phone Repair Shop
  6. Phone Repair Service

Information provided by various external sources

Order screen repair kits and other replacement parts for your Apple iPhone or Samsung Galaxy phone at Digital Supply USA. Digital Supply USA has the biggest selection and highest quality phone repair and replacement parts.


Contact info

4.2

Great

TrustScore 4 out of 5

219 reviews

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4.2

All reviews

(219)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I have tried to contact you guys and…

I have tried to contact you guys and only allowed to via email, the screen worked on initial plug in but after installing the screen no longer worked
Wanted some help but all I got is our policy says no returns after installing
Very disappointed
I was even willing to buy another if you could help but you guys only offered 5 dollars off

January 11, 2020
Unprompted review
Rated 1 out of 5 stars

STAY AWAY - horrible company, can’t set expectations

I placed an order on Sep 29 which was continually back ordered and DS USA could provide no ETA for the product. I found out about the back order only because I followed up after a couple of weeks. Then I repeatedly followed up for status and usually after a few days got a reply the item was still out of stock with no ETA. During the back order period I received numerous emails asking me to rate my purchase, asking how the item was working and letting me know there were only a few more in stock. The site showed the item was still in stock. I pointed all that out in a few of my follow ups but got only excuses. Finally on Nov 25 I cancelled the order and the next day received another email that the item was in stock. SERIOUSLY? I reordered and after a couple of day’s followed up and was told it was en route. I followed up today again because the DS USA site showed the order was still in process but should have shipped if it was “en route”. Today I was told what was meant by en route was that the order had been sent to the warehouse for processing. In no world is that “en route”. Now because the order won’t arrive in time for my need I’m told I’ll need to pay to ship it back. The WORST experience, although since ordering from this company I have found numerous bad comments on Reddit and elsewhere so clearly the high rating on the DS USA site is because they must remove bad reviews.

December 4, 2019
Unprompted review
Rated 4 out of 5 stars

The screen I ordered was perfect

The screen I ordered was perfect. It worked great and came in the mail in the time frame that was listed. The screens that I have ordered in the past, from a different company, came in a better box. I was able to use it for screw organization. This one only came with bubble wrap. The product was great though!

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great prices

Great prices, fast service, and quality parts. I will definitely be using their service again and highly recommend them.

November 24, 2019
Unprompted review

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