I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Avril from Customer Care. Again amazed at the efficiency, helpfulness and speed from everyone at Digiweb. Very quick to resolve my issue, messaged me with a solution very quickly and as... See more
Company replied
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in m... See more
Company replied
Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
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Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ibraham was so patient and very…
Ibraham was so patient and very helpful got us back connected super efficient and friendly excellent service and manner thanku Ibraham
Dani McClafferty
March 18, 2026
Unprompted review
Reply from Digiweb
No bother to him - thanks Dani
Very quick to solve a internet problem.
I called Digiweb to solve a problem with my internet and it was sorted very quick 👍
March 18, 2026
Unprompted review
Reply from Digiweb
That is what we love to read thank you
Amazing customer service from Ibrahim.
March 18, 2026
Unprompted review
Reply from Digiweb
Great to read thank you very much for leaving this review Alex
Modem install
I tried to install new modem on St. Patrick's Day (bank Holiday) and struggled.
My call was answered immediately, the tech person (Hugo) was very knowledgeable and resolved my issue within 10 minutes.
March 17, 2026
Unprompted review
Reply from Digiweb
Delighted to hear you got sorted so quickly and thanks for the great review for Hugo
Reply from Digiweb
Love to read about speedy resolutions - thank you
Top class customer service from…
Top class customer service from Brendan. Very helpful and had the issue sorted within a couple of minutes. Thanks a million Brendan.
March 16, 2026
Unprompted review
Reply from Digiweb
That is how he rolls - seriously though thank you very much
Andrew was very helpful and extremely…
Andrew was very helpful and extremely knowledgeable about his field and role I can very happily recommend digi web and Andrew specifically
March 13, 2026
Unprompted review
Reply from Digiweb
If anyone you recommend us to goes on to join us then you both get €30 under our refer a friend scheme
Reply from Digiweb
That is what we love to read thank you
Avril was very helpful and followed up…
Avril was very helpful and followed up on me queries very quickly.
March 13, 2026
Unprompted review
Reply from Digiweb
She is a star - thanks so much
Good experience
Quick to answer. Extremely helpful. Pleasant to speak to.
March 13, 2026
Unprompted review
Reply from Digiweb
Great to read thanks so much
Excellent Digiweb Customer service
Maurice was courteous, engaging and knowledgeable throughout the call. Took the time to listen to my query and answered my questions fully. Excellent service as always with Digiweb.
March 13, 2026
Unprompted review
Reply from Digiweb
He is an asset to Digiweb and no doubt about it - thanks for the 5 stars
Best customer service on the market
Best customer service on the market. Very knowledgable and pleasant to talk to them on the phone. Credits to Dylan for sorting me out, in a very polite and knowledgable manner. No fluff just straight to the point accurate information.
March 13, 2026
Unprompted review
Reply from Digiweb
What a fantastic review thank you ever so much !
Best BB IN IRELAND
Yes again another absolutely brilliant agent working for this company and my phone call cut off they called me straight back and made sure that I was all back up and running I was working from home and I was a little late paying the bill but look it happens but they went above and beyond as usual will stay with this company as long as I’m alive a piggy they don’t do mobiles and such would switch straight over to them 10/10 as usual
March 13, 2026
Unprompted review
Reply from Digiweb
Life gets in the way we totally understand , thanks for the 5 stars Stephen much appreciated
Digiweb - good customer service
I needed to check a payment and managed to get through to somebody immediately (which is why I am happy with Digiweb - they answer the phone and don't keep you waiting). I was put through to Anne-Marie who dealt with my query efficiently and politely. Thanks
March 11, 2026
Unprompted review
Reply from Digiweb
We pride ourselves on our low wait times and thank you for the kind words about Annemarie too
Digi web
Very good and helpful and gave me all the time in solving my problem.
Would highly recommend this service
March 12, 2026
Unprompted review
Reply from Digiweb
Love to read about people recommending us - we have a refer a friend offer in place whereby if anyone you have recommended us to joins us you both get €30 credit
Reply from Digiweb
That's us Betty - thank you
Got a call from digiweb shortly after…
Got a call from digiweb shortly after placing my order on their website, Gillian gave me a ring and I was entirely sorted in no more than ten minutes.
Excited for my installation
March 11, 2026
Unprompted review
Reply from Digiweb
Great stuff - we like to act fast :)
Thank to Laura for her help the best…
Thank to Laura for her help the best customer service!
March 12, 2026
Unprompted review
Reply from Digiweb
She is an asset to the company that is for sure thanks for the 5 stars
Highly Recommend
Very happy with Digiweb Broadband. Stable connection and great WiFi range. It even works in my shed about 25-30 meters from the modem with two bars of signal, already better than my previous provider.
Thanks to Artur as well for helping us over the phone and sorting everything quickly and smoothly.
March 5, 2026
Unprompted review
Hugo was very professional and helped…
Hugo was very professional and helped me sort out the weak link and while waiting for re connection we were just chatting excellent service thanks Hugo.
March 12, 2026
Unprompted review
Reply from Digiweb
Thank you so much for this review . Our teams genuinely like dealing with our customers and we think a review like this shows it !
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