Di-LOG Test Equipment Reviews 85

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought my first MFT from Di-Log after researching and comparing different MFT's in the market. Di-log offers good value for money and good functionality. Got the latest DL9130EV from them at a bargain... See more

Rated 5 out of 5 stars

Cannot praise Sonny and the DI-Log team enough for there support, they provide great service/price/Knowledge. They have good stock holding across the product range! Sonny has also been a huge help re... See more

Rated 5 out of 5 stars

I have a Dilog MFT and Voltage indicator which I use daily, they're both simple to use and more importantly they're both reliable. I had an issue with my MFT I reached out to Mark Barron to see if he... See more

Rated 5 out of 5 stars

After sending my tester in for calibration, I encountered some issues that turned out to be my own fault. After phoning up I was quickly put in contact with Paul who straight away offered to pick it b... See more

Company details

  1. Electronics Manufacturer

Written by the company

Di-LOG Test Equipment is a Test Instrument manufacturer specialising in 18th Edition Installation Testers, Portable Appliance Testers, Voltage Indication & Safe Isolation, Multimeters, Clamp Meters and Environmental Testers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DL9110

I have owned ethos, Megger, fluke and kewtech MFT's and I have to say whilst they all fundamentally do the same job the Di-log DL9110 is by far my favourite MFT to date. Super easy to use. Massive screen and very user friendly. Had to order a remote test probe and Dave Sweetman has been fantastic and is a credit to the company

February 19, 2021
Unprompted review
Di-LOG Test Equipment logo

Reply from Di-LOG Test Equipment

Hi Shawn, wow, what a lovely review to receive! Thank you for taking the time express your kind words and for ultimately supporting British Manufacturing 🇬🇧 We will be sure to pass your comments onto Dave who is at the centre of our customer experience programme.

Rated 5 out of 5 stars

Lee Rackett Aquacair Ltd

Lee Rackett Aquacair Ltd
Spoke to Harrison on the 17th February 2021 regarding a component part. Extremely helpful. Going to post straight away with no charge. Fantastic customer service. Thanks Di-LOG.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Chris

Very happy with the customer service from Di-log.
Made a call to the Di-log team and spoke with Harrison who went above and beyond to help me source spares for testing equipment.
Helpful, speedy response times. Very impressed with the Di-log team.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

DL9118 MFT - We started getting problems & very odd…

We started getting problems & very odd readings from our old test kits so I did my research and decided to replace them all for the Di-Log 'DL9118 MFT' and now have 8 of them. One of the best decisions I have made. They are extremely user friendly and always give quick accurate results on the very large display screen. They perform all the electrical tests required for 18th edition testing without fuss. When performing earth fault loop impedance tests you can set it up to start the test as soon as the leads are connected to the circuit under test without having to press or hold the test button which makes life much easier. I have also used Di-Log for calibrating the test kits and this was very easily sorted out with the test kits being returned within 3 days. After sales service is also excellent. Can not rate the company or the test equipment highly enough.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Sonny & Di-Log

Cannot praise Sonny and the DI-Log team enough for there support, they provide great service/price/Knowledge. They have good stock holding across the product range!
Sonny has also been a huge help recently with Kew Electrical Kent's Bag 'n' Tag calibration days we are currently holding!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Bag & Tag Service

Sonny was a massive help getting the Bag & Tag service sorted. A very quick around, leaving my customers really happy with the service Di-Log gave us and them, would recommend this service to all
Kept up to date at all times !

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Di-Log DL9118

I purchased my Di-Log DL9118 after speaking with my rep Mark after seeing the tester in one of my local wholesalers. I have been using tester now for around 6 months and quality and ease of testing compared to other brands which I have used is second to none. I could not recommend one of these testers more especially for the spec that you get at the price !!

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

First class traditional service

First class traditional customer service
The Di-log customer service team listened to the issue I was having with an 8 year old tester and worked through a couple of options. Unlike many companies these days, they were not rushing to end the call, and even went the extra mile to find the best solution. There is a lot to be said about good companies who care about their customers. I will buy all my test equipment from them based on this experience. Hats off to you.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Energy logger help

Paul helped me set up the energy logger. Remotely logged into my laptop and sorted it all out. Extremely helpful and has given me confidence in Dilog test equipment.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

I have been a Di-log customer for a…

I have been a Di-log customer for a good few years now first purchase wss the DL9118 multifunction tester what a product best tester I have ever used. Price build quality all faultless. I now have their voltage testers non contact tester the new IP rated one with the 24v low range. Di-log are my go to supplier for test equipment. My local sales manager Melanie is always helpful and never gives the hard sell. She knows the products do the talking with build quality price point and after sales service. My advice is make contact and take a look at the product range you won't be disappointed trust me been in the electrical industry nearly 40 years. I know a great product when i see it

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

5 star service

Needed help to set up and record with a Dilog Pel 103.
Paul set the programme and explained how to extract the information. After 1 week of logging the data, spoke to Paul again and he walked me through everything we needed and could compile with the information at hand.

Perfect service.

Thanks Paul

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Very helpful Team who were able to help me with my older model Digital Multimeter.
I recommend their service and quality of products to anyone in the Electrical Trades.
Prompt response to my phone call and request.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Query about a PFC reading on a D9118 MFT

The team a Di-Log we super efficient and extremely helpful. The phone was answered by a gentleman who understood precisley what assistance I needed and connected me with the appropriate advisor (Paul) in less than 1 minute. Paul was very knowledgeable and was able to help me to understand one of my 'in the field' test results in a very clear and articulate fashion. This clear up maters for me and enabled me to get on with the job at hand. Thank you Paul and thank you Di-Log

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

DL9110 MFT

Absolutely delighted with the DL9110. It's a great tester and very well priced. Highly recommend this product. Also the customer service from Dilog is second to none. Quality all round from equipment to staff.

October 9, 2020
Unprompted review
Di-LOG Test Equipment logo

Reply from Di-LOG Test Equipment

Hi Stuart,

Thank you so much for taking the time out of your day to leave us such a fantastic review.

Rated 4 out of 5 stars

Their customer service is excellent

Their customer service is excellent, and so is their technical support. I have the DL9118 and have used this for the last couple of years, the tester works great however had issues with the leads, the GS38 covers means that they don’t fit into slim RCBOs. When Dilog heard about this they sent slim ones, which is why their Customer service is outstanding.
Also the crocodile clips aren’t that good as they sometimes don’t make good connections with the wires. This has meant that on continuity tests I quite often have to check the results.
They also do a plug for R1&R2 tests but you have to buy that separately, which I’d have expected for their top of the range tester.
They’re a British company with an great product let down by the accessories. I’d recommend their Equipment and will buy from them in the future. Looking at an earth clamp and updating my voltage pen.

July 23, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look