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Direct Assurance Reviews 8,398

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TrustScore 4 out of 5

4.0

Insurance Company
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Rated 5 out of 5 stars

My earlier 1 star review was clearly a mistake. Canceling or stoping a car insurance is not something you should do in France. It was clearly a mis communication between my new assurance and the direc... See more

Rated 1 out of 5 stars

The most appalling company I have every had the misfortune to deal with. My claim never dealt with. Missed appointments. Pedantic staff. Unhelpful and rude. Claim never investigated nor satisfied... See more

Company replied

Rated 3 out of 5 stars

I have recently, unfortunately, had to claim for a windscreen replacement. I have a complimentary insurance that requires proof of my insurance and a letter or email from Direct Assurance to reclaim... See more

Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency

Written by the company

Leader de l'assurance en ligne. ✔️Assurance auto, moto, habitation et santé ✔️Simulation de devis gratuit et souscription en ligne.

Contact info

4.0

Great

TrustScore 4 out of 5

8K reviews

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Replied to 65% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Assistance panne automobile impeccable

J'ai eu la panne de ma voiture a 200km de chez moi.

Direct Assurance a pris en charge le remorquage du véhicule dans un garage proche + m'a affrété un Taxi pour mon rapatriement au domicile dans la soirée.

Après réparation de ma voiture, ils m'ont réservé un train + taxi afin que je récupère ma voiture sereinement. Les conseillers au téléphone étaient pros.

très bon dépannage pendant ma galère. avec un contrat " TIERS MINI + OPTION PACK SERENITE"

June 1, 2020
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