Direct Mortgages Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing 5* experience with everyone I dealt with at Direct Mortgages! Would 100% use them again in the future. Leanne was recommended to me by a friend & honestly I can see why! Leanne, Alana & S... See more

Rated 5 out of 5 stars

Leanne and her team have made the process stress free for us . Very efficient and helpful. Leanne understands the importance of communicating with her clients . She ensures every query , phone... See more

Rated 5 out of 5 stars

If you're looking for mortgage advice, this is the team to use! From the initial point of contact and meeting with Leanne to finally completing on our purchase, which was a rollercoaster over a few... See more

Rated 5 out of 5 stars

I honestly couldn’t recommend Leanne enough! She has been absolutely brilliant throughout the whole mortgage process. She’s answered every single one of my questions, no matter how silly they probabl... See more

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4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Leane and Alana were great

Leane and Alana were great. They have just helped me and my sister complete on our first house. They have so many products and you will be surprised when you speak to them what you can afford. They held our hands through out and removed all legal jargon and made everything clear and simple. I highly recommend them. Very professional and prompt to respond to any queries

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Leanne has just completed my mortgage…

Leanne has just completed my mortgage for us. From start to finish she has been in contact regarding all of our needs. Constant updates and finding us the best deal. Alana also kept us updated with emails on the progress. I would highly recommend there professionalism.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Leanne Bond direct2mortgages

I have dealt with Leanne Bond (Senior Mortgage Advisor) for the last 5-6 years. She has always given us great advice and given us the best possible deals. She also responds very quickly to emails (and we’ve sent a lot!) when needing advice or we have an urgent matter. I highly recommend her and Direct2mortgages.

August 14, 2025
Unprompted review
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Reply from Direct Mortgages

Thank you David for your 5 star review, we really appreciate our returning clients :)

Rated 5 out of 5 stars

I can't express enough how grateful we…

I can't express enough how grateful we are to both Leanne and Alana for everything they did for us in securing our mortgage and managing the process from start to finish, thank you 😊

August 1, 2025
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review we wish you all the best in your new home :)

Rated 5 out of 5 stars

Exceptional service from Leanne and Alana

Leanne and Alana made our first time home buying experience very easy. Any queries we had throughout were simplified and explained thoroughly. We we never felt any pressure and was given expert advice regarding our options regarding the mortgage.

We would highly recommend their services, especially if you are a first time buyer.

Thank you for everything.

June 18, 2025
Unprompted review
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Reply from Direct Mortgages

Thank you Olivia for your lovely feedback & we wish you all the best in your new home :)

Rated 5 out of 5 stars

Outstanding 10/10

I couldn’t have asked for more from my case manager Alana and her colleague Leanne. As a first time buyer I had no idea what to expect when buying my apartment. Alana has gone above and beyond for me and I cannot thank her enough for all of her help, patience and time. Throughout the whole time it has taken for this sale to finally complete Alana has been there every step of the way and nothing was too much trouble she really has been a rock! The help and support which she has given me goes way above and beyond, she is a credit to your Company. When buying a property for the first time a lot of terminology used is very unfamiliar. Alana broke everything down into layman’s terms I couldn’t recommend you enough THANK YOU! I have and will continue to recommend you to my friends and family.

June 5, 2025
Unprompted review
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Reply from Direct Mortgages

Thank you for your 10/10 review Katrina. We are so excited for you to get your keys. We are very proud at the high level of service our staff members provide.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service from Leanne and Alana.
Alana kept me updated and always answered questions I had regarding my remortgage.
The help I have received has been amazing and I would like to thank them both from the bottom of my heart, honestly they don’t know what this means for me, my kids and for our future.

May 23, 2025
Unprompted review
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Reply from Direct Mortgages

Thank you for your lovely feedback, we are so happy to hear this. We wish you all the best

Rated 5 out of 5 stars

Exceptional service

A huge thank you to Leanne & Alana at the Heaton Moor office. I recently remortgaged and the service provided was excellent. Leanne found me the best deal in the market and Alana was fantastic in providing a service whereby she managed all aspects (instead of myself) to get the product through, on time with no fuss at all. Highly recommended. Thank you both

May 2, 2025
Unprompted review
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Reply from Direct Mortgages

Thank you for your review, we really appreciate your feedback.

Rated 5 out of 5 stars

Liam at Direct Mortgages

All the team at Direct Mortgages are honestly amazing, especially Liam who was my broker. I had a few emails back and forth with Jayne regarding life insurance and she was great also!
From the get go Liam was very helpful as we were first time buyers, explaining everything in detail, very thorough and efficient. Got my mortgage in principle the same day and even sorted life insurance for us which I didn’t even know I needed. He would answer my 1000 emails a day almost right away and never made me feel silly for asking them. He recommended solicitors for us which was super helpful and cost effective and made the daunting process of housing buying not as stressful as it seems to be. If there was ever an issue/ problem he would be straight on it and be sorted almost right away.
Overall experience 10/10 from Liam. Would 100% recommend especially if you are first time buyers!!
Will definitely be using again in the future!

April 28, 2025
Unprompted review
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Reply from Direct Mortgages

Thank you for your 5 star review. We really appreciate your feedback for Liam & Jayne

Rated 5 out of 5 stars

Amazing

Alana and Leanne were amazing , they did a re mortgage for me and also put through a second mortgage.
Nothing was to much trouble and they was always at the end of the phone answering my million questions and was always working throughout to find the best mortgage rate for me even until the week before completion. They were patient and took away all the hard work and stress from me. Couldn’t recommend them enough

March 31, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Zoe, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

Leanne and Alana were superb throughout…

Leanne and Alana were superb throughout the whole process - practical, responsive, diligent, great advice and easy to talk to. Fully recommend.

March 24, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Paul, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

Leanne and Alana... the best of the best!!

Leanne and Alana made myself and my partner feel so welcome from the off set! As first time buyers, we didn't really have a clue where to start, what to expect, but these ladies made it very simple and straight forward for us. They couldn't have been anymore informative, and pushing the process as much as they could for us. They kept up updated every step of the way! We are so glad we were in the safe hands of these experts, we couldn't thank them enough x

April 5, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Jessica, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

Leanne and Alana

Leanne and Alana have been absolutely amazing. They have made this whole process so unbelievably smooth.
Being first time buyers we had many questions and every single one was answered without hesitation.
They have made us feel so at ease, thank you both so much.
We will definitely be using you again & we can’t wait to settle into our new house!

April 4, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Nicole, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

Excellent service

Excellent service. I would highly recommend.

April 4, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Dominic, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

Fabulous experience from start to…

Fabulous experience from start to finish! Leanne and Alana have been amazing. I am a first time buyer, therefore, little knowledge of the processes in relation to buying my own house. However, Leanne and Alana thoroughly explained everything in detail and we’re so very friendly throughout the process. Thank you both 😊

April 4, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Bernadette, thank you for your review :)

Rated 5 out of 5 stars

Alana and leanne were absolutely…

Alana and leanne were absolutely amazing with supporting me through my purchase of my first new home,they never let me down and im really happy with the service.I would definitely recommend them to family and friends.x

April 4, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Shazia, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

We have just got our first mortgage…

We have just got our first mortgage through with Leanne and direct mortgages couldn’t be happier with the service , seemed a bit up and down at times but Leanne never gave up and we finally got there massive thanks to leanne and alana couldn’t advise these enough , you won’t regret it , thank you so much again

February 10, 2025
Unprompted review
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Reply from Direct Mortgages

Hi Craig, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

Direct Mortgages are definitely number…

Direct Mortgages are definitely number 1 choice for everyone that is looking for hassle free process.
I wastes some time with other mortgage advisors ,until I got in touch with these guys.They did everything in a matter of days with an excellent communication throughout the process.Definetelly very experience in what they do , and definitely have access to good products.Thank you guys for helping us getting our first home

November 5, 2024
Unprompted review
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Reply from Direct Mortgages

Hi, thank you for your review, we wish you all the best in your new home :)

Rated 5 out of 5 stars

Leanne and Alana

Amazing! Came to Leanne with not long to go before our remortgage was due and she was so helpful with sorting everything out, both Leanne and Alana were brilliant... took all the stress out of the process for us and could not recommend enough! Easy and simple for us on our end and would 100% advise anyone to use their service they are fabulous! (Even when I was rubbish at replying to emails) they were both supportive and patient! 10/10 service.

October 1, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Jenna, thank you for your review. :)

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