Direct Mortgages Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing 5* experience with everyone I dealt with at Direct Mortgages! Would 100% use them again in the future. Leanne was recommended to me by a friend & honestly I can see why! Leanne, Alana & S... See more

Rated 5 out of 5 stars

Leanne and her team have made the process stress free for us . Very efficient and helpful. Leanne understands the importance of communicating with her clients . She ensures every query , phone... See more

Rated 5 out of 5 stars

If you're looking for mortgage advice, this is the team to use! From the initial point of contact and meeting with Leanne to finally completing on our purchase, which was a rollercoaster over a few... See more

Rated 5 out of 5 stars

I honestly couldn’t recommend Leanne enough! She has been absolutely brilliant throughout the whole mortgage process. She’s answered every single one of my questions, no matter how silly they probabl... See more

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4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

I tried a few different advisors but…

I tried a few different advisors but none of them could help me. As soon as I tried these they couldn't do enough and answered all My questions would highly recommend these to anyone.

January 4, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your review Paul, we are glad we were able to help when others couldn't. All the best in your new home

Rated 5 out of 5 stars

I have used direct mortgages for over…

I have used direct mortgages for over 15 years, they are always profesional and they work hard to get the best deal. Over the years I have recommended them to many family and friends. Kevin and Jayne make the process so easy. A great company.

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Gary, thank you for your wonderful review, we are so glad you have been such a long standing client of ours

Rated 5 out of 5 stars

Expert, stress free mortgage advice

I can’t begin to put into words how excellent the service was that we had, but I will try! Kevin was unbelievable - he made everything so easy, explained everything at every stage and made sorting out our mortgage and life insurance completely stress free. Jayne was fab at making sure we had all of the documents we needed when we needed them. I’ve never experienced customer service like it, and will be recommending far and wide!

June 7, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Georgia, thank you so much for your lovely review and received such excellent service

Rated 5 out of 5 stars

It was an absolute breeze with Liam

It was an absolute breeze with Liam, could not recommend him enough, made the whole process smooth and easy, every email was replied to instantly.
Sorted the whole thing within a week.
Whereas my previous mortgage brokers have been near impossible to contact giving a headache you do not need,
we didn’t have any sort of problems with Liam.

June 22, 2023
Unprompted review
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Reply from Direct Mortgages

Hi Luke, thank you for your review, we are so glad you had such a positive experience

Rated 5 out of 5 stars

Liam Hegarty and Alana helped me secure…

Liam Hegarty and Alana helped me secure my Mortgage on my first house. They are very friendly and most importantly reliable mortgage advisors at a very reasonable price.

Thanks 🙏 guys for helping me

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your review, we are so glad you had such a positive experience

Rated 5 out of 5 stars

Leanne and alana took ALL the stress…

Leanne and alana took ALL the stress out of remortgaging. They found us a great rate and the process was quick and we were well informed throughout. I would go out of my way to recommend them to family and friends and will definitely be back when our fixed term ends.

February 1, 2024
Unprompted review
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Reply from Direct Mortgages

Thanks for your review Michelle, we are so glad you will be a returning client, and that you had such a good experience

Rated 5 out of 5 stars

Great experience with Direct Mortgages

Great experience with Direct Mortgages. Leanne really helped put me at ease and took the time to find the best mortgage for me based on my affordability. Highly recommend especially as a first time buyer, Leanne made the process smooth & simple.

April 10, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Katie, thank you for your review. We think its so important to put our first time buyers at ease, so I'm glad you experienced that

Rated 5 out of 5 stars

We bought our house 28.04.02023

We bought our house 28.04.02023

Can not thank Alana and Leanne enough! Never felt so at ease when doing something so BIG! Every little question we asked was answered straight away, made our experience of buying our first home really special! Can not thank them enough honestly! So good at what you do

Aimee & Callum x

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Aimee & Callum, thank you so much for your lovely review. we hope that you are enjoying your home!

Rated 5 out of 5 stars

Leanne and alana were absolutely…

Leanne and alana were absolutely amazing with supporting us in buying our first new home. We has lots of ups and downs and it wasnt plain sailing but leanne and alana were just amazing always communicating with us and keeping us up to date. We are due to remortgage soon and will 100% be using leanne and alana because they are just brilliant !! Would 1 milllion percent recommend!! And thank you again guys x

May 14, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Rachel, thank you for your 5 star review and we look forward to helping you again with your remortgage

Rated 5 out of 5 stars

Exceptional Mortgage Advisors: Alana and Leanne Saved Me £1200 Annually!

I am thrilled to share my experience with Alana and Leanne as my mortgage advisors. Despite my mortgage being complicated due to my non-UK citizenship and a deposit from abroad, they provided exceptional service from start to finish. I had previously consulted two free brokers who only offered deals with bad interest rates. In contrast, Alana and Leanne, who charged £500, saved me £1200 per year, making their fee totally worth it. Their clear communication and proactive approach ensured a smooth process. Highly recommend Alana and Leanne for anyone seeking top-notch mortgage advice.

May 3, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Shazaf thank you so much for your review, and that you were able to save that amount of money is brilliant :)

Rated 5 out of 5 stars

Leanne and Alana A* customer service

Leanne and Alana went above and beyond to get us a mortgage offer, spending lots of time on the phone to me and my partner and doing lots of due diligence! I could not be more grateful for their customer service and would recommend them to everyone I know!

Thank you both so much!

J & H

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Jess, Thank you so much for your lovely review, we really appreciate it :)

Rated 5 out of 5 stars

House buying made easy

We can’t thank Leanne and Alana enough! From two people that have no clue about buying our first home, we have been supported and made it easy for us from start to finish by first Leanne and then Alana. Nothing is too much trouble when you come to them for advice and questions about the processes. We will definitely be recommending to all family and friends.

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Rebecca, thank you so much for your lovely review, we are so happy that you felt supported throughout the process :)

Rated 5 out of 5 stars

Leanne & Alana

When starting to look for my first property last year, I found the experience so daunting. Luckily when I spoke with Leanne & Alana they eased my mind completely taking the time to explain each stage of the long process, answering any questions I had throughout the day and going above and beyond for us with chasing solicitors/ previous owners. I really couldn’t have done this without them and would recommend them to anyone! the process felt like a breeze because of how hard they worked.

July 10, 2023
Unprompted review
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Reply from Direct Mortgages

Hi Chloe, thank you for your kind words and we wish you all the best in your new home :)

Rated 5 out of 5 stars

100% recommend

I couldn’t recommend Direct Mortgages more. Leanne and Alana went above and beyond to get our mortgage and nothing was too much to ask. Being first time buyers and a bit of a complicated case we had lots of questions and they were both so patient and helpful. Would 100% recommend Leanne and Alana to anyone looking for a mortgage.

May 22, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Amy, thank you so much for your lovely review and we appreciate your recommendation :)

Rated 5 out of 5 stars

Efficient service.....

Leanne and Alana were great. We were forced to switch mortgage last minute and Leanne was on it and brilliant at shopping around for the best deals.
Alana chased our lender multiple times to hurry things along.
Great communication, a good overall service!

November 12, 2023
Unprompted review
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Reply from Direct Mortgages

Hi Alison, Thank you for your lovely words. We are glad we were able to turn it all around quickly for you, and we wish you all the best in your new home

Rated 5 out of 5 stars

Leanne and her team were fantastic from…

Leanne and her team were fantastic from start to finish. Highly recommend Direct Mortgages. They made the process a lot less stressful!!

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Dave, Thank you so much for your kind words, we wish you both all the best in your new home and look forward to helping you again in the future

Rated 5 out of 5 stars

Wouldn't go to anyone else

I have used Leanne and Alana twice now. The first time being when i was a first time buyer with no experience but they both made me feel so at ease about the whole process. I was told by 2 previous mortgage advisors that i was unable to get a mortgage for the amount i needed until i came to Leanne. They really supported me through my sale at a time that was quiet scary for me!

I have used them again for my 2nd house purchase and sale and i wanted to buy bigger to which Leanne has worked so hard in managing to get me a mortgage that worked for me and my family. Alana has been fabulous once again answering all my questions and they have been so easy to get hold off and reply promptly.

Cannot thank them enough for all they have done for me. It makes buying so much easier when you have advisors you can lean on.

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Hi Nicole, thank you so much for your lovely review. It is so appreciated. I am so glad you have had an excellent experience on both occasions!

Rated 5 out of 5 stars

5* experience

Liam was brilliant from start to finish.
We had been looking for a property to buy for almost 2 years & having 2 mortgages fall through with a different company, we decided to change and go with direct mortgages - I only wish we had done it sooner.
Can’t recommend this company enough & especially Liam - what a credit to the company.
Thankyou so much for making it a positive experience for us.

April 18, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you Kayleigh for taking the time to write this lovely review for Liam. We are so glad that you had such a good experience.

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