Excellent company to work with! I’ve purchased many Microsoft keys from them for various builds and upgrades. Had an issue today, called in, and they resolved it within five minutes by issuing a new k... See more
Company replied
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See what reviewers are saying
I was cautious at first. At my first order after making a payment my phone rang immediately. ??. DirectDeals support confirming your order of software license...? Yes, I responded. He confirmed some c... See more
I hadn't heard of DirectDeals, LLC before so needless to say, I was concerned about purchasing a knock-off copy of MS Office rather than a legit copy. I took the chance and was pleasantly surprised.... See more
Company replied
I purchased an office program for $139. It was never delived nor a note explained why it wasn't. I called and talked to a person that could not understand simple English or wanted me to think he was... See more
Company replied
Company details
- Corporate Office
- Computer Accessories Store
- Computer and Accessories Store
- Computer Software Store
- Electronics Store
- Software Vendor
Written by the company
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
Contact info
9901 IH 10 West Suite 800, 78230, San Antonio, United States
- (800) 983-2471
- support@directdeals.com
- directdeals.com
4.3
Excellent
239 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a pleasure to work with!!
Always a pleasure to work with even when Computers fail to get me codes in a timely manner. Fast at responding to issues! A+++
May 6, 2021
Reply from DirectDeals, LLC
Bradford, customers like you are the best part of DirectDeals. Thank you for your continued business. We look forward to working with you again soon.
Reply from DirectDeals, LLC
Thank you for leaving such a nice review for our support team, Bruce. We look forward to working with you again soon.
Reply from DirectDeals, LLC
Thanks for the awesome review, Robert. We look forward to working with you again.
Reply from DirectDeals, LLC
Thank you for the awesome review, Jason. We are happy you are pleased with our service and hope we can earn more of your business in the future.
Outstanding support after purchase!
April 20, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review, John. We do our best to support every product we sell and ensure that our customers receive all the support they need after the sell. Thanks for being the best part of DirectDeals.
Great price for the software and quick…
Great price for the software and quick delivery through instant download. Software is also legit with authentic Microsoft License. Thanks.
April 15, 2021
Reply from DirectDeals, LLC
Thank you for taking the time to leave such as great review, Noel. With 22 years in this industry, we have seen it all. We try our best to provide our customers with the highest quality products at the most competitive prices. We don't always succeed on the price, but we will always strive for the best quality and will stand behind our products after the sale. Contact us if you need us. We are here to help.
Quick order processing and excellent…
Quick order processing and excellent customer support. Would highly recommend.
April 15, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review, Gary. We value your opinion and love to hear from customers when we perform well. Thanks for being the best part of DirectDeals. We look forward to working with you in the near future.
Reply from DirectDeals, LLC
Thanks for the 5 Star Review, Flint. Its always a pleasure to work with you and here is the best wishes for 2021 and beyond. We are here if you need us.
Repeat Customer
I have been purchasing licensed software from DirectDeals for a couple of years and have always been satisfied. Any time there has been a hiccup in the delivery or licensing, they have been responsive and corrected the situation quickly.
March 24, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review. Its a pleasure working with you and we hope you continue to trust DirectDeals for all of your computer hardware and software needs. We will always be here to assist with any hiccup you might have with any of our products. As you know, DirectDeals has been around for 22 years. Companies don't stay in business that long if they don't treat their customers with loyalty and respect. Thanks for being the best part of DirectDeals, Joe.
You guys are pretty good
You guys are pretty good. I still feel uncomfortable buying licenses online but because I've had bad experiences, but I don't think so with you guys. I'll keep using you guys.
March 23, 2021
Reply from DirectDeals, LLC
Thanks for the review, John. We have been in this business for 22 years and try our best to ensure our customers are happy and supported with their purchases. We hope to do more business with you in the very near future.
Reply from DirectDeals, LLC
Thank you for the awesome review, Douglas. We enjoy working with customer like you and look forward to doing more business with you .
Personnel
I worked with Keith. He was a very gregarious and extremely knowledgeable about your products. The download went well with one small issue.
After the download you have to look carefully as the choice to load the key is faint. It should be the top choice highlighted vs. being second in dimmer font. Could be my eyes.
March 13, 2021
Reply from DirectDeals, LLC
Thanks for the awesome review, Fred. We will make that suggestion to Microsoft about the dim font for you, but we don't expect much of an answer from them. We are here for you in the mean time if you need any further assistance. Thanks for being the best part of DirectDeals.
A Good Online Company Can Be Hard To Find...
Tech support went out of their way to help me. I had to leave a message (didn't think I would hear back) AND they called me back. I was shocked. And I could understand them as they were in America. I have difficulty with some accents, unfortunately, so that's important to me. I digress...
I HIGHLY recommend them. My purchase was in 2016! 2016! He helped me like I just made my purchase! My point is... they have honor and good character. Feel confident and safe doing business with them!
March 10, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review Mr. Bateman. Our customer service is provided by Disabled Veterans right here in the United States. We teach them to manage every customer as if they were the one purchasing products or seeking support. We truly appreciate your business and hope to earn your next purchase of computer hardware or software.
Easy and Quick
I have purchased all my office licenses for three dealerships here for years. Easy and quick.
March 5, 2021
Reply from DirectDeals, LLC
Happy to be of service, Glen. Customers like you are the best part of DirectDeals. We are happy to work with you and look forward to doing more business together.
Reply from DirectDeals, LLC
To the point. Just the way we like it. Thank you Curtiss. Customers like you are the best part of DirectDeals. We appreciate you.
Thank you for working with me and…
Thank you for working with me and resolving my issue.
March 2, 2021
Reply from DirectDeals, LLC
Working with you Rajesh was an enjoyable experience as well. Thank you for being the best part of DirectDeals. We look forward to working with you in the future.
thanks excellent product and team…
thanks excellent product and team support I recommend it
March 1, 2021
Reply from DirectDeals, LLC
Thanks for the exceptional review, Kareem. Your recommendation means a lot to us. You and other customers like you are the best part of DirectDeals.
Reply from DirectDeals, LLC
Reza, we should thank you for being a the most important part of our company. We look forward to working with you again .
Excellent customer service.
Excellent customer service.
I ordered the incorrect microsoft license. The team reach out Friday night and on Saturday to ensure they understood my issue and how to fix the situation.
The 1st thing Monday morning they had the issue resolved.
thank you,
Jim
February 24, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review Jim. I'm glad we were able to correct your order issues quickly. We look forward to working with you again in the near future.
Reply from DirectDeals, LLC
Thank you for the excellent review, Hisham. We look forward to working with you again soon.
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