Excellent company to work with! I’ve purchased many Microsoft keys from them for various builds and upgrades. Had an issue today, called in, and they resolved it within five minutes by issuing a new k... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was cautious at first. At my first order after making a payment my phone rang immediately. ??. DirectDeals support confirming your order of software license...? Yes, I responded. He confirmed some c... See more
I hadn't heard of DirectDeals, LLC before so needless to say, I was concerned about purchasing a knock-off copy of MS Office rather than a legit copy. I took the chance and was pleasantly surprised.... See more
Company replied
I purchased an office program for $139. It was never delived nor a note explained why it wasn't. I called and talked to a person that could not understand simple English or wanted me to think he was... See more
Company replied
Company details
- Corporate Office
- Computer Accessories Store
- Computer and Accessories Store
- Computer Software Store
- Electronics Store
- Software Vendor
Written by the company
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
Contact info
9901 IH 10 West Suite 800, 78230, San Antonio, United States
- (800) 983-2471
- support@directdeals.com
- directdeals.com
4.3
Excellent
239 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Successfully downloaded
Successfully downloaded, installed and activated my copy of windows 7. Always my go to source for software. Has worked very well multiple times in the past
August 7, 2021
Reply from DirectDeals, LLC
Thank you for the review, Redman. We are happy your Windows 7 installation was smooth. We appreciate your business and look forward to working with you again and again.
We always come here for our licenses
We always come here for our licenses. Never had any issue obtaining and utilizing them! Always great customer service from them!
August 4, 2021
Reply from DirectDeals, LLC
Thanks for the review, Justin. For more than 22 years, DirectDeals has been serving awesome customers like you. You are the best part of our company and we look forward to working with you again in the near future.
Bought 2016 Project.
Bought 2016 Project.. Key didnt work...
Got upgraded supp to 2019.. and new key still didnt work
July 30, 2021
Reply from DirectDeals, LLC
Mr. Smyt. I have reviewed the support ticket and apologize for the failure in support. Retail Project 2016 and 2019 do not run in a server environment and we suggested the OLP product instead, but never received a follow-up response. We stand ready to assist you to resolve the issue or refund your money. Please contact us.
I needed a Windows Server 2019 license…
I needed a Windows Server 2019 license quickly and the price was great. The download and product key were sent to me within minutes. It was a great experience and I will use them again.
July 30, 2021
Reply from DirectDeals, LLC
Thanks for the review, Richard. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
You were fantastic with the scenario I…
You were fantastic with the scenario I was faced with. I needed Remote Desktop user licenses on an account I took over from another IT provider that wasn’t keeping up with the end user needs. I ordered the license late Sunday and I had the license key I needed by 8 am Monday. This allowed multiple users to be able to access their Remote Desktop profile by 830 AM Monday morning. Great job! Definitely will be using you going forward.
July 27, 2021
Reply from DirectDeals, LLC
Thanks for the awesome review, Donald. I'm glad we were able to help you quickly on the weekend. While our actual offices are closed, we do have agents that monitor the incoming requests and we do our best to resolve issues as quickly as possible. Thanks again for being the best part of DirectDeals. We look forward to working with you again very soon.
DD is a professional’s source for software…
I’ve successfully relied on DirectDeals for many years for both the business computer network I am responsible for, as well as my personal computer network. In all, over 40 servers/PCs. DD has been unfailingly prompt (within 20 minutes of ordering) in delivering the various software. The instructions for downloading & installing that come with each emailed software is concise and correct. The one time I screwed up using an Office Key, DD’s customer service via email was quick to reply and allow me to recover even though it was MY mistake in deploying it.
July 21, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review. We appreciate your business and are humbled by your review. We will always strive to make things right for you and every other customer who trusts DirectDeals with their purchases. Our customers are the best part of DirectDeals and we look forward to working with you again in the very near future. Thank you.
Reply from DirectDeals, LLC
Thanks for the review, Clau. Short but sweet. We are doing some upgrading and revamping of the site. Come back and check in on occasion and let us know how we are doing. Thanks for being the best part of DirectDeals.
Very Positive Experience
Transaction was easy. However they did send me the wrong Product Key which I sent an email of notification. They were on it and was able to get the correct key the next working day since it was 4th July. Very happy with the communications I got on this and the end product.
July 6, 2021
Reply from DirectDeals, LLC
Thanks for the awesome review, Richard. We appreciate the patience you had with us over the holiday. We are glad you got the right key and everything is working now. Thanks for trusting DirectDeals, and thanks for being the best part of our company.
Always quick and easy
Always quick and easy!
If everything in life went as smoothly software ordering from DirectDeals, I would be one happy camper. Even after having to transfer Office 2013 from a failed computer to a new one, the download and the Product Keys still worked.
Keep up the great work!
July 1, 2021
Reply from DirectDeals, LLC
Thanks for the review, Spike. We do our best to make sure you have what you need and the support you need to get the job done. We look forward to working with you again soon. Thanks for being the best part of DirectDeals. We appreciate your business.
Very smooth transaction!
June 28, 2021
Reply from DirectDeals, LLC
Thanks for the review, Idaho Tators. We love you guys. Hope we can earn your business in the future. Thanks for being the best part of DirectDeals.
A+!!!
A+
I received a valid key in 9 minutes (check your spam folder if it ihas been more than, say, 15 minutes.)
Will buy licensing from again!
June 24, 2021
Reply from DirectDeals, LLC
Thanks for the review, Jim. We work very hard to ensure our customers get the highest quality products available in the market. We look forward to working with you again in the near future. Thanks for being the best part of DirectDeals.
DirectDeals has been a trusted vendor…
DirectDeals has been a trusted vendor for years. Always great prices and excellent service.
June 11, 2021
Reply from DirectDeals, LLC
Thanks for the review, BTS. You have been a loyal customer and we look forward to working with you for many years to come. Thanks for being the best part of DirectDeals.
I am pleased with the service that…
I am pleased with the service that DirectDeals gives. Every time I order from them, I receive what the item.
June 4, 2021
Reply from DirectDeals, LLC
Thank you for the great review, Cleonia. We do our very best to deliver the highest quality products and the most competitive prices in the market. Thanks for trusting in DirectDeals for your online computer purchases.
delivered as promised!
June 3, 2021
Reply from DirectDeals, LLC
Thank you, Jim. We do our best to deliver quickly and provide the best quality products. Thanks for trusting DirectDeals. We appreciate your business.
Fast to respond
Fast to respond, Great Prices
I have been dealing with Direct Deals for a long time and have always found them to be very responsive. Never have any problems registering or activating software. Most often purchase Microsoft office.
May 24, 2021
Reply from DirectDeals, LLC
Thanks for the awesome review, SIA. Its always a pleasure to work with you and we appreciate your business. Thanks for being the best part of DirectDeals.
Reply from DirectDeals, LLC
Thanks for the awesome review, Nathan. We do our best to be competitive with the highest quality products. Thanks for trusting in us. We look forward to doing business with you again soon.
great prices and fast service
May 20, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review, Vic. We appreciate your business and look forward to working with you again soon.
Great value and quick turn around on…
Great value and quick turn around on order processing.
May 20, 2021
Reply from DirectDeals, LLC
Thank you for the nice review, Tony. Thanks for being the best part of DirectDeals. We look forward to working with you again.
Best online store for Windows licenses, super fast delivery
I got a new server and I needed a Windows Server license ASAP, I went ahead and place the order with Direct Deals and almost instantly, I received my new Product Key. Excellent service, super fast E-delivery. Thank you.
May 13, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review, Ulyses. We do our best to get your product to you quickly and provide the best customer service possible after the sale. Thanks for being the best part of DirectDeals.
Excellent service every time we order
Excellent service every time we order. If there is a problem with product or product key, they resolve it quickly. Highly recommend.
May 6, 2021
Reply from DirectDeals, LLC
Thanks for the review, Ash. We try to provide the highest quality customer service to all of our customers and we very much appreciate the recognition. Customers like you are the best part of DirectDeals. Thanks for trusting in us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.