Excellent company to work with! I’ve purchased many Microsoft keys from them for various builds and upgrades. Had an issue today, called in, and they resolved it within five minutes by issuing a new k... See more
Company replied
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I was cautious at first. At my first order after making a payment my phone rang immediately. ??. DirectDeals support confirming your order of software license...? Yes, I responded. He confirmed some c... See more
I hadn't heard of DirectDeals, LLC before so needless to say, I was concerned about purchasing a knock-off copy of MS Office rather than a legit copy. I took the chance and was pleasantly surprised.... See more
Company replied
I purchased an office program for $139. It was never delived nor a note explained why it wasn't. I called and talked to a person that could not understand simple English or wanted me to think he was... See more
Company replied
Company details
- Corporate Office
- Computer Accessories Store
- Computer and Accessories Store
- Computer Software Store
- Electronics Store
- Software Vendor
Written by the company
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
Contact info
9901 IH 10 West Suite 800, 78230, San Antonio, United States
- (800) 983-2471
- support@directdeals.com
- directdeals.com
4.3
Excellent
239 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DirectDeals.com rules above all others
DirectDeals.com rules above all others. Easy purchase process and received our product key within minutes, there were no problems at all with activation.
We use DirectDeals.com for software licensing whenever we can.
October 20, 2021
Reply from DirectDeals, LLC
Thanks for the review, Stephen. We appreciate your repeat business with us and hope to continue to earn your business in the future. We work hard to keep our prices low and our customer service standards high. Thanks for trusting us and as always, thanks for being the best part of DirectDeals.
Reply from DirectDeals, LLC
Thanks for the review, John. We do our best to make things quick and easy for our customers. We appreciate you and thanks for trusting us with your computer and software needs.
I'm a regular customer..
I'm a regular customer... these guys are responsive and helpful if anything arises... no problems!! I would recommend them.
October 13, 2021
Reply from DirectDeals, LLC
Thanks for the review, Dennis. Its always a pleasure to work with our customers. We do our best to be responsive and keep our prices some of the best in the industry. Thanks for trusting us with your computer and software needs.
Didn't receive the order.
I ordered Windows 11 Pro last Friday and I still haven't gotten the product code in my email - just this request for a review. I think I deserve and explanation as to why my purchase is so late;
October 12, 2021
Reply from DirectDeals, LLC
I have reviewed your order and I have verified that the product was delivered immediately after the purchase. I have resent the product delivery email again. Please check for it in your inbox. If you do not receive it, please send an email to our support email address or call our phone number to talk to our support staff to see if the email you entered at checkout is the correct email. I hope the resend will resolve the issue for you. I can provide you with proof of delivery if you wish. I hope the resend will resolve the issue. We stand ready to assist you if you need us.
Made the purchase very simple!
October 6, 2021
Reply from DirectDeals, LLC
Thank you for the review, Linda. We do our very best to make our purchasing process very quick and simple to use. Thanks again for your business and for being the best part of DirectDeals. We appreciate your business.
A Trustworthy Software Reseller
I have been dealing with DirectDeals for almost 7 years and have only had one issue in the entire time, and that issue was resolved within an hour or so of the purchase. These guys are great and I would recommend them to anyone.
September 18, 2021
Reply from DirectDeals, LLC
Thank you for the review, Scott. We appreciate your long term trust in DirectDeals and look forward to working with you on your next project. As always, we will be there for you before, during and after the sale. Thanks for being the best part of DirectDeals.
Thank you for all the great software…
Thank you for all the great software and pricing you provide! Quick, simple and fast.
September 16, 2021
Reply from DirectDeals, LLC
Thanks for the review, Josh. We do our best to provide the highest quality products and the most competitive prices. Thanks for trusting DirectDeals with your computer needs. We appreciate your business and look forward to working with you again in the future.
Great service & quick delivery of our…
Great service & quick delivery of our license key. Will use DirectDeals again.
September 16, 2021
Reply from DirectDeals, LLC
Thanks for the awesome review, Robert. We look forward to working with you again. As always, thanks for your business and for being the best part of DirectDeals. Our customers.
Thank you Keith and DirectDeals for…
Thank you Keith and DirectDeals for your prompt attention in repairing my order AND for offering upgraded replacement software at a discounted price for my troubles . . . ALL within one hour!
September 12, 2021
Reply from DirectDeals, LLC
Thanks for the review, Allan. We are happy to hear that Keith was able to get your order worked out quickly and you were happy with the upgraded product. We are here for you if you need us and as always, thanks for being the best part of DirectDeals. We appreciate your business.
I was impressed with the rapid response…
I was impressed with the rapid response to my questions and requests. There customer service is "old school", courteous and friendly, I have kept their info in the event that I am ever in need of their services / products in the future. Thank you to each of the gentlemen I spoke with.
September 10, 2021
Reply from DirectDeals, LLC
Thanks for the review, James. We do our best to provide the quickest solutions to our customers when they have issues with any products purchased from DirectDeals. We strive to be as friendly and courteous and treat our customers as we would like to be treated. We value your business and hope that we can earn your trust and loyalty. Thanks for being the best part of our company.
Excellent deal with once I place the…
Excellent deal with once I placed the order very quick turnaround
September 9, 2021
Reply from DirectDeals, LLC
Thank you for the review, Jamie. We work very hard to deliver our products quickly and with the highest quality in the industry. Thanks for being the best part of DirectDeals.
Fast service
Fast service, effective products. If I ever have an issue, they respond and correct it right away. Top Notch Company!
September 8, 2021
Reply from DirectDeals, LLC
Thank you for the excellent review, Indra. We do our best to provide our customers with the highest quality products and the best customer service in the industry. Thanks for being the best part of DirectDeals. We value your business.
Reply from DirectDeals, LLC
Thanks for the review, Brian. Glad we could assist you when you needed us. Looking forward to working with you again in the near future.
Awesome site
Awesome site, and good deals...thank you so much.. DirectDeals, you are the best!!!
Pulse
IT
September 1, 2021
Reply from DirectDeals, LLC
Thanks for the awesome review, Pulse IT. We look forward to working with you month after month and hope to continue servicing your computer hardware, software and electronic needs for years to come. Thanks for being the best part of DirectDeals.
Great Support
I needed support installing. Left a message a tech called me back and was very helpful!
September 1, 2021
Reply from DirectDeals, LLC
Thanks for the review, Becky. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Quick and simple!
August 27, 2021
Reply from DirectDeals, LLC
Thanks for the 5-star review, IT User. Quick and Simple is what we strive for. Thanks for being the best part of DirectDeals.
fast service
August 26, 2021
Reply from DirectDeals, LLC
Thank you for the awesome review, Richard. We do our best to make it fast and simple. We look forward to working with you again soon.
Purchased software for instant…
Purchased software for instant download, still waiting 3 days later. Company blames it on paypal but are unwilling or unable to take care of the issue. Now I have to wait for 7 days to make sure the charge comes off before I purchase again.
August 26, 2021
Reply from DirectDeals, LLC
We apologize that PayPal has taken some time to clear your payment. They will not give us the exact reason for it. We have tried to work with them to speed up this process. We were able to get them to clear your payment and we can now fulfill your order. A customer service representative will be calling you very soon to facilitate your delivery of the product. Again, we apologize for the delay, and will continue to work with PayPal to try to speed up these issues when they arise.
Reply from DirectDeals, LLC
Thank you for the awesome review, Patti. We are happy we were able to assist you and hope to earn your business in the future. Thanks again for being the best part of DirectDeals.
Really nice company to deal with and…
Really nice company to deal with and great prices
August 14, 2021
Reply from DirectDeals, LLC
Thanks you for the awesome review, Rick. We love working with customers like you. Thanks for being the best part of DirectDeals.
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