Great service, next day delivery of order placed at 2pm. Even offered some advice over the telephone answering some questions I had. Very knowledgeable guy I spoke too. Awesome will use again. Oh forg... See more
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Review summary
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Great prices on the Jigtech handle packs I needed, and excellent service too. I inadvertently ordered a small item with a longer lead time and not only did they phone me to advise this in case I hadn'... See more
Fantastic product, fairly priced. Courtesy call from the company after placing the order was a great touch and really gave me confidence if there had been any issues. Was able to suggest some other pr... See more
Direct Door Handles always have the stock i need ready for dispatch and the customer service i’ve received is second to none. I have had items delivered but also collected items too when i’ve needed... See more
Company details
Written by the company
Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road, Bramshall, Uttoxeter,, ST14 8TD, Staffordshire, United Kingdom
- 01283480410
- enquiries@directdoorhandles.co.uk
- directdoorhandles.co.uk
4.9
Excellent
216 reviews
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Fab customer service
After months of searching, I reached out to Direct Door Handles to try and identify an existing door handle which I wanted to replace. Paul responded immediately and based off some photos I sent confirmed the exact handle I’d need to order. It arrived promptly and is exactly what I was looking for - I’m so appreciative of how helpful they were and would highly recommend! If it weren’t for them it would have cost me a fortune to replace all ten matching door handles.
October 3, 2023
All good quick service
October 11, 2023
Good communication
Good communication, very speedy delivery, value for money. Nice to get good service without stress.
October 10, 2023
Black door hooks
quick delivery and the hooks are a lovely addition to our oak doors. thank you
October 9, 2023
My five door handles and lock for the…
My five door handles and lock for the bathroom arrived very quickly. The shape of the handles was as expected, but they were not the best example of Antique brass, with a brushed finish which made them look more modern. They were very good quality and value for money, with a nice feel in the hand. Pretty pleased.
September 29, 2023
First class
September 29, 2023
Clever device
This device is very initiative, well designed and straightforward to use. This item makes fitting doors that much easier, excellent tool.
October 11, 2023
Great company
Great company - quality items. I spoke to the owner to make a change to my order and he was extremely helpful. First class service!
October 2, 2023
Customer satisfaction
Website clear and comprehensive. Fast delivery and judging by the phone call I received the day after I placed my order, the aftersales and customer service team have the customer satisfaction at the top of their list. Excellent.
October 2, 2023
V good customer service
V good customer service
Phoned to clarify delivery address after I made a typo on the order form. Impressed
September 21, 2023
Very speedy delivery thank you!
September 20, 2023
Excellent service and advice
Excellent service and advice. Picking up on order error rectifying by contact. Just what you need.
September 26, 2023
Good communication and a speedy delivery
September 21, 2023
Exactly as ordered good quality hinges…
Exactly as ordered good quality hinges and quick delivery
September 20, 2023
Tried everywhere to get door handles to…
Tried everywhere to get door handles to match the rest of the house (done about 7 years ago) this was the only company that could provide them. They arrived in good time, well packaged. Sadly one handle had it's screw pack missing, a quick email to Paul and they arrived a couple of days later. Superb service, thank you.
August 31, 2023
Unprompted review
If only all businesses were like Direct Door Handles!
Most impressed with the way this business dealt with my query. Paul went out of his way to double check product numbers and quantity of items held on site, so that I could have a realistic idea of the stock in his possession. The delivery was super fast and all the handles were securely packaged. I know where to go first for my next order.
If only all businesses were like Direct Door Handles, the world would be a better place!
March 29, 2023
Unprompted review
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